MARK A. HEINRICH

#206–189 National Avenue

Vancouver, British Columbia

V6A 4L8

Telephone: 604-760-4165

E-mail:

Seeking position as . . .

Business Development Representative / Account Executive

Utilizing polished persuasive, interpersonal and relationship-building skills
to consistently source, develop and close new business

  • Accomplished sales professional with a proven ability to implement and achieve strategies that support business and financial objectives.
  • Applied skills in marketing, management, professional solution-based selling and customer relations.
  • Sound aptitude and experience in leadership, team and business development.
  • Acclaimed as a self-motivated individual with the ability to develop and implement strategies to meet company goals.
  • Strong motivator of others through establishing clear goals and action plans.
  • Outstanding communication skills, both written and verbal.
  • 8 years of sales management experience.
  • Over 15 years experience in both retail and outside sales.

PROFESSIONAL EXPERIENCE

BELPAR INDUSTRIES LTD. – Surrey, British Columbia

Belpar is British Columbia’s leading manufacturer and supplier of high-quality school and instutitional furntiture.

Account Executive (February 2008–September 2008)

  • Responsible for developing and maintaining business primarily within the educational sector, including school boards, public and private schools, as well as post-secondary institutions.
  • Implement market-segmentation strategy to diversify product offerings to include municipalities, hospitality, golf courses and rental facilities.

CERIDIAN CANADA – Calgary, Alberta

Ceridian is a trusted partner to more than 40,000 customers across Canada and an expert in providing best-practice HR and payroll solutions that maximize the value of people.

Small Business Consultant (June 2007–February 2008)

  • Responsible for business development within the small-business sector (1 to 100 employees) of a diverse portfolio of HR- and payroll-related solutions. Highly consultative sales process provides clients with individualized solutions that correspond to their unique business objectives. Offerings include outsourced payroll, employee assistance programs, recruitment services, employee assessment and applicant tracking.

G&K SERVICES CANADA INC. – Calgary, Alberta

G&K Services is a North American market leader in branded identity apparel programs and facility services. The primary goal of G&K Services is to enhance their customers’ image and safety in the workplace through innovation.

Territory Sales Representative (April 2006–June 2007)

  • Conduct daily presentations of image and safety apparel for weekly rental purposes. Process includes agenda setting, rapport building, walk-through deficiency magnifying process, objection handling and closing skills.
  • Continually communicate with customer prior to and throughout installation process to ensure proper procedures are implemented.

BISON SECURITY GROUP – Calgary, Alberta

Local private investigation and corporate security consulting firm. BSG Corporation has two distinct business sectors, investigations as well as human resources. Major clients include oil and gas, insurance and all levels of government.

Business Development Manager (January 2006–April 2006)

  • Source, develop and conduct sales presentations of three HR-related third-party services to companies within Canada and the United States.
  • Train, mentor and manage three senior administrators in sales proficiencies, closing techniques and presentation skills.
  • Create and maintain all marketing media for distribution to current and potential clients.

CINTAS CORPORATION – Langley, British Columbia / Calgary, Alberta

Largest uniform supplier in North America with more than 700,000 clients. Cintas operates more then 380 facilities in Canada and the United States and employs more the 30,000 people. Cintas has grown consecutively for 36 years, with fiscal sales in 2006 of $3.07 billion.

Outside Sales Representative / Service Manager (2000–2006)

  • Exceeded expectations as a member of a 7-person team responsible for daily presentations to new prospects, cold calling, and accountable for booking all new business presentations.
  • Developed strong training skills by conducting weekly sales meetings as well as training sessions on various sales and closing techniques.
  • Mentored and trained all new sales representatives, ensuring the quality of their sales process through in-field role playing and evaluation of performance in new business presentations.
  • Completed 3-month training program in 4 weeks.

OTHER EMPLOYMENT

The Brick Warehouse (1999–2000)

  • Sales Consultant

Nevada Bob’s Canada (1999–2000)

  • Manager

Riverside Golf Centre (1992–1998)

  • Manger

CPGA Assistant Golf Professional (1988–1992)

EDUCATION AND PROFESSIONAL DEVELOPMENT

British Columbia Institute of Technology (2003)

  • Business Administration – Principles of Management

ACCOMPLISHMENTS AND AWARDS

  • Presented “Sales Representative of the Quarter” in March 2005, averaging $192 in average weekly sales. (“President Club”-recognized average is $110/week). This award is presented quarterly to the top-ranked sales representative in the Northwest Region.
  • Member of exclusive “Captain’s Club,”a group of 5 sales representatives who are asked to monitor, train and mentor reps in their region. Results are reported on a bi-weekly basis to the Regional Sales Director. Successful candidates must maintain “President Club” pace to remain on this board.
  • Promoted to Service Manager from outside sales due to exceeding corporate expectations in February 2004.
  • 2-time President Club member with Cintas.
  • Completed Meticulous Hiring course through Cintas.
  • “Rookie of the Quarter” award in Northwest region after first full fiscal quarter with Cintas.
  • 10-year Canadian Professional Golf Association (CPGA) member.

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