BOOK LIST FOR PRACTICES AND PRINCIPLES OF EXCELLENCE

Howto Use the Model...Implementing the Efqm Excellence Model
British Quality Foundation
Paperback - March 11, 2002 / B
TheModel in Practice 2: Using the EFQM Excellence Model to Deliver ContinuousImprovement
~British Quality Foundation
British Quality Foundation
Paperback - August 5, 2002 / B
SupplyChain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model
~Peter Bolstorff, Robert Rosenbaum
Amacom
Hardcover - April 2003 / B
TheModel in Practice: Using the EFQM Excellence Model to deliver continuousimprovement
British Quality Foundation
Paperback - September 1, 2000 / B
DriveContinuous Improvement...Using the Excellence Model
British Quality Foundation
Paperback - March 1, 2001 / B
ManageYour Organisation...Using the Excellence Model
British Quality Foundation
Paperback - March 1, 2001 / B
ManageYour Business Processes...Using the Excellence Model
British Quality Foundation
Paperback - March 11, 2002 / B
FindOut How Good You Really Are...Using the Excellence Model
British Quality Foundation
Paperback - March 1, 2001 / B
Listento Your Employees...Using the Excellence Model
British Quality Foundation
Paperback - March 1, 2001 / B
TotalQuality Management as a Holistic Management Concept: The European Model forBusiness Excellence
~K.J. Zink
Springer-VerlagBerlin and Heidelberg GmbH & Co. K
Hardcover - April 29, 1998 / B
Integrated Management Systems: A Practical Approach to Transforming Organizations
Thomas H. Lee
Top of Form
 Hardcover 336 pages (October 1999)
 Publisher: John Wiley & Sons Inc
 Language: English
 ISBN: 0471345954
Bottom of Form / B
TheExcellence Model (Integrated Management Systems S.)
~John M. Kelly
British Standards Institution
Paperback - April 1, 2004 / B
AchievingExcellence Through People: Achieving Excellence Through the Investors in PeopleStandard and the Business Excellence Model: Including Investors in PeopleStandard,How to Become an Investor in People,Business Excellence Model and SelfAssessment Techniques for Business Excellence
Investors in People UK
Hardcover - February 1997 / B
The Baldridge quality system : the do-it-yourself way to transform your business / Stephen George.
Publication info.
New York ; Chichester : Wiley, 1992. / B
Total quality management : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch.
Publication info.
New York ; Chichester : John Wiley, c1998 / C
The corporate selfassessment handbook : for measuring business excellence / Chris Hakes ; with contributions from: Barry Popplewell, Hugh Gallacher and Gill Clements.
Publication info.
London : Chapman & Hall, 1996. / C
Freedomfrom Command and Control: A Better Way to Make the Work Work
~John Seddon (Editor)
Vanguard Education Ltd
Paperback - October 1, 2003 / C
Outof the Crisis
~W.Edwards Deming
The MIT Press
Paperback - September 2000 / A
TheNew Economics: For Industry, Government, Education
~W.Edwards Deming
The MIT Press
Paperback - October 2, 2000 / A
FourthGeneration Management: The New Business Consciousness
~W.Edwards Deming (Foreword), Brian L. Joiner
McGraw-Hill Education
Hardcover - June 1993 / B
FourDays with Dr. Deming (Reengineering Process Improvement Series)
~W.Edwards Deming (Foreword), et al
Addison Wesley
Paperback - February 13, 1996 / B
Dr.Deming: The American Who Taught the Japanese About Quality
~Rafael Aguayo
Prentice Hall & IBD
Paperback - September 1, 1991 / C
TheDeming Route to Quality
~William Scherkenbach
Management Books 2000
Paperback - February 26, 2001 / C
TheKeys to Excellence: Deming Philosophy
~Nancy R. Mann
Management Books 2000
Paperback - March 23, 2000 / C
DemingDimension
~Neave
Longman Higher Education
Hardcover - January 1, 1999 / C
DemingManagement at Work
~W.Edwards Deming (Foreword), Mary Walton
Mercury Business Books
Hardcover - May 1991 / C
Deming'sProfound Changes
~Kenneth T. Delavigne, Daniel J. Robertson
Prentice Hall PTR
Hardcover - April 19, 1995 / C
Benchmarkingfor Best Practices: How to Define, Locate and Emulate the Best in the Business
~Christopher E. Bogan, Michael J. English
McGraw-Hill Education
Hardcover - March 1994 / B
AssessingBusiness Excellence
~Les Porter (Editor), Steve Tanner (Editor)
Butterworth Heinemann
Paperback - January 17, 2003 / B
Benchmarkingfor Best Practice
~Mohamed Zairi
Butterworth-Heinemann
Paperback - February 3, 1998 / B
HighPerformance Benchmarking: 20 Steps to Success
~H. James Harrington, James S. Harrington
McGraw-Hill Education
Paperback - March 1996 / B
CoachingFor Performance: Growing People, Performance and Purpose
~Sir John Whitmore
Nicholas Brealey Publishing
Paperback - March 12, 2002 / C
TheFifth Discipline: Art and Practice of the Learning Organization (CenturyBusiness)
~Peter M. Senge
Random House Business Books
Paperback - May 6, 1993 / C
TheFifth Discipline Fieldbook: Strategies for Building a Learning Organization
~Peter Senge, et al
Nicholas Brealey Publishing
Paperback - June 24, 1994 / C
TheDance of Change: The Challenges of Sustaining Momentum in Learning Organizations(A Fifth Discipline Resource)
~Peter Senge
Nicholas Brealey Publishing
Paperback - April 15, 1999 / C
OrganizationDevelopment: Process of Learning and Changing (OD S.)
~W. Warner Burke
Addison Wesley
Paperback - September 29, 1993 / C
PositiveOrganizational Scholarship: Foundations of a New Discipline
~Kim S. Cameron (Editor), et al
Higher Education
Hardcover - September 1, 2003 / C
ComplexResponsive Processes in Organizations: Learning and Knowledge Creation(ComplexityEmergence in Organizations)
~Ralph D. Stacey
Routledge,an imprint of Taylor & Francis Books Ltd
Paperback - February 15, 2001 / C
UnderstandingVariation: The Key to Managing Chaos
~Donald J. Wheeler
SPC Press, Inc.
Hardcover - January 2000 / B
UnderstandingStatistical Process Control
~Donald J. Wheeler
Longman Higher Education
Paperback - June 1, 1992 / B