BID NAME Survey

[BID NAME]Survey

The purpose of this survey is to find out what businesses in [BUSINESS AREA]see as the opportunities and challenges facing the area, and what can be done to make the [BUSINESS AREA]a more desirable location for businesses and their customers.

The survey will take around [INSERT TIME]minutes, and all completed entries go in the draw to win [INSERT INCENTIVE]

*Your answers will be kept strictly confidential. An independent research company, [INSERT NAME], is coordinating this survey for the [BID NAME].Please remove this statement if this research is NOT being conducted by an independent research company.

Please complete this survey by [INSERT DATE] to go in the prize draw.

Please note this survey is specifically for business owners and managers, and those who own commercial property in the [BUSINESS AREA] area.

S1.Please select the option that best applies to you:Please circle one

I am a business owner / I am a business manager / I am a property owner(please go to page 5) / None of the above(please don’t complete the survey)

Q1.Firstly, which of the following best describes your business sector? Please circle all that apply

Retail / Wholesale / Hospitality, food & drink / Professional Services
Financial services / Accommodation & Tourism / Education & Training / Industrial & Manufacturing
Health & Dental / Automotive / Construction, Contracting & Engineering / Transport, Distribution & Warehousing
Rural / Agriculture / Horticulture / Forestry & Fishing / Not for profit, or community organisation / Property owner
Other, please specify:

Q2.How many staff does your business employ? Please circle one

0 (One man band) / 1-5 / 6-10 / 11-20 / 21-50 / Over 50 / Don’t know

Q3.How long has your business been operating?Please circle one

Less than a year / 1-5 years / 6-10 years / Over 10 years / Don’t know

Q4.How many years have you been based in this [SUBURB / BUSINESS AREA] area?Please circle one

Less than a year / 1-5 years / 6-10 years / Over 10 years / Don’t know

Q5.Approximately, what percentage of your customers/clients are from: Please estimate

Within [SUBURB]area: ______% / Wider [BUSINESS AREA] area: _____% / Elsewhere in Auckland: ______% / Elsewhere in NZ: ______%
Overseas: ______% / Don’t know

Q6.In your opinion, what makes [BUSINESS AREA]an attractive place for you to do business?

Q7.Please describe the main challenges facing businesses in [BUSINESS AREA]?For example crime & security, customer numbers,transport accessibility, etc?

Q8.What do you see as the wider changes happening in Auckland as a whole in the next 12 months?

Q9.Do you think the [BUSINESS AREA] area economy will perform better, worse, or about the same?

Getting worse / About the same / Getting better / Don’t know

Q10.Please tell us why you feel that way, how do you feel the [BUSINESS AREA] is getting better / worse / same?

Q11.What actions do you think could be taken to make [BUSINESS AREA] a more desirable place for your business and your customers?Please circle all that apply

Ensure there is better variety of businesses / shops / Improve crime & security / Address traffic congestion & delays / Improve roading & infrastructure
Provide more transport services & options / Upgrade or revamp the area / main street / town centre / Improve accessibility into area / main street / town centre / Address disengaged youth / undesirables
Employment, training skilled people / Promotion & advertising / Provide more parking / Other (please specify):

Q12.What kind of advice and guidance, if any, would your business find helpful?Please circle all that apply

Marketing / Business planning / Research & Development / People Management / Financial
Processes / Customer Service / Health & Safety / Other (please specify): / None of the above

Q13.PROVIDE DEFINITION OF BID: Before this survey, had you heard of [BID NAME]?Please circle one

Yes / No

Q14.Which of the following service(s) should [BID NAME] focus on or prioritise to improve your business?Please circle all that apply

Promoting [BUSINESS AREA] / Business networking / Organising events to attract shoppers / customers to area / Advocating on behalf of local business (e.g., to council)
Providing mentoring and business skills / Making [BUSINESS AREA] more attractive / Improving security in the area / Running business events with guest speakers / topical discussions
Providing a vision / growth plan for [BUSINESS AREA] / Funding / BID newsletters / magazines / Business directory
Crime prevention support / Something else (please specify): / None of these

Q15.Is there anything else that you would like [BID NAME] to offer or provide?

Q16.In your opinion, is there anything that [BID NAME] should STOP doing? If so, please tell us what they should stop doing and why:

Q17.If the [BID NAME] was providing maximum value and effectiveness to your business, what would that look like and how would you describe them?

Q18.How do you want us to keep you informed?Please circle all that apply

Print newsletters / e-newsletters / Printed magazines / Digital magazines / [BID] website
Facebook / LinkedIn / Twitter / Written letters / Telephone calls
Personal visits / Other (please specify): / None of the above

Please go to the last page.

S2.Do you own and/or occupy your premise(s) in [BUSINESS AREA]? Please circle one

I own and occupy / I own but do not occupy

Q19.In total, how many commercial properties do you currently own in the [BUSINESS AREA]?Please circle one

One / Two / Three / Four / Five / Six or more

Q20.Do you have any plans to sell any of your property / building from this [BUSINESS AREA]?Please circle one

Yes, within the next year / 1-2 years / 3-5 years / 6 years or more / Don’t know / prefer not to say / No, don’t intend to sell

Q21.Please tell us the main reason(s) why you are planning to sell your property / building:

Q22.We would like to ask you about [PROPERTY ADDRESS]. How long have you owned your property? Please circle one

Less than a year / 1-3 years / 4-5 years / 6-10 years / Over 10 years / Don’t know

Q23.What best describes the company form of the owner(s) of [PROPERTY ADDRESS]? Please circle one

Individual owner / Family trust / Real estate investment trust / Partnership / Corporation
Limited liability company / Other (please specify):

Q24.In your opinion, what makes [BUSINESS AREA] an attractive place for your tenants to do business?

Q25.In your opinion, what are the main business challenges in [BUSINESS AREA] for your tenants? For example crime & security, customer numbers, transport accessibility, etc?

Q26.What do you see as the wider changes happening in Auckland as a whole in the next 12 months?

Q27.Do you think the [BUSINESS AREA] area economy will perform better, worse, or about the same?

Getting worse / About the same / Getting better / Don’t know

Q28.Please tell us why you feel that way and how do you feel the [BUSINESS AREA] is getting better / worse / same?

Q29.What actions do you think could be taken to make [BUSINESS AREA] a more desirable place for your tenants?Please circle all that apply

Q30.PROVIDE DEFINITION OF BID: Before this survey, had you heard of [BID NAME]?Please circle one

Yes / No

Q31.Which of the following service(s) should [BID NAME] focus on to improve the [BUSINESS AREA]?Please circle all that apply

Q32.Is there anything else that you would like [BID NAME] to offer or provide?

Q33.In your opinion, is there anything that [BID NAME] should STOP doing? If so, please tell us what they should stop doing and why:

Q34.If the [BID NAME] was providing maximum value and effectiveness to property owners and businesses in the area, what would that look like and how would you describe them?

To go into the draw to win [INCENTIVE], please provide your contact details below.

Privacy Note: *Please be assured that if you provide them, your personal details will only be used to contact you about the prize draw and/or provide information to update the business database for [BID NAME]. Your survey responses will not be linked to your contact details and the [BID NAME] will not be able to identify your responses.Please remove this statement if this research is NOT being conducted by an independent research company.

Contact name: / Business name:
Email address: / Telephone contact:
Physical address: / Postal address:

Prize details:

Prize will be [INCENTIVE DETAILS]
Prize winner will be randomly selected from the pool of entries on [INSERT DATE]
Judge’s decision is final
Multiple entries not accepted

Thank you very much for completing the survey. The information will be put to good use in moving the area forward.Please post this back to us using the freepost details on the next page.

Freepost to address

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