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Senior Manager

Role Description

JOB TITLE: / Benefit Realisation Manager / REPORTING TO: / Design Authority
DEPARTMENT: / Business Transformation / GRADE: / Band E-Lower (£38,286 – 42,114)
DATE: / 02 June 2014

1. MAIN PURPOSE OF ROLE

The Benefits Realisation Manager role is responsible for identifying, base-lining, profiling, planning,tracking and reporting the benefits. The role involves developing and then managing the processes and management systems needed to support and govern effective benefits enablement and realisation to ensure West Midlands Police meets its objectives and realises its target financial savings.
The role is responsible for embedding and aligning the concept and principles of benefits realisation and contributes to a change in culture and behaviour across the force in respect of benefits management and to train, educate and mentor where appropriate, those staff directly involved in the delivery of business benefits. T

2. KEY RESPONSIBILITIES

  1. Develop and supportthe Benefits Management Strategy and ensure that it reflects the direction of travel within WMP and continues to be fit for purpose
  2. Defines the benefit policies and procedures for the organisation;
  3. Defining, evaluating, recommending, monitoring and assuring benefits derived from component projects and the overarching change portfolio across the whole investment lifecycle;
  4. Defining, managing and updating the organisations benefit map against investment outcomes, profiles, interdependencies and realisation plans;
  5. Provides assurance that all selected component projects are aligned to the agreed benefits strategy and map and any impact identified;
  6. Provides the cost, benefit analysis data of the component projects business cases and how these align to the portfolio benefits map;
  7. Supports management's decision making by analysing benefit options and predicting future costs;
  8. Support strategic business change within the force by developing working practices which link benefits management into efficiency planning, performance measurement and ‘value for money’ delivery ensuring benefit led project prioritisation;
  9. Monitors benefit realisation plans and benefit review schedules;
  10. Ensures benefit owners are in place and the benefits are profiled, communicated, understoodand being managed;
  11. Analyses variances and initiating corrective actions with the benefit owners;
  12. Reviews the impact on the portfolio benefits of new projects, change requests, environmental or strategic/TOM changes;
  13. Provides assurance to the organisation that the benefits are measurable, realistic and achievable and that the risks to the benefits are being effectively managed;
  14. Expedites delivery of benefits by establishing and maintaining working relationships with SROs, business change managers, Project/Programme Managers and other key stakeholders to ensure the benefits are planned and realised;
  15. Initiates benefit reviews to provide assurance of benefit realisation plans;
  16. Responsible for enhancing the organisational understanding and knowledge of benefits management;
  17. Maintains industry standard professional and technical knowledge;
  18. Prepares reports by collecting, analysing, and summarising information and trends as requested by the PMO or other performance/Governance bodies;
  19. Monitor benefit trends and analysis methods from other organisations;
  20. Attend relevant project and programme boards, LPU/Departmental meetings to provide updates on benefits management and to provide practical advice to support delivery.
  21. Proactively identify business benefit opportunities by liaising with LPU Commanders, SLTs and Heads of Department, and to assist, offer advice and guidance to enable a systematic business benefits process to be established.
  22. Monitors benefit realisation activity after component project delivery.
  23. Review benefits realisation achievements and put continuous improvement processes in place.
  24. Identifies benefits within the various stages of the business case development

3. COMPETENCIES REQUIRED FOR EFFECTIVE PERFORMANCE

Knowledge & Experience (including qualifications)
Essential
  • Trained in Benefits Realisation management with 5 years + experience in a relevant field.
  • Recent financial accountancy experience;
  • Demonstrable experience of the development of benefits management strategies, techniques, processes and tools;
  • Demonstrable experience of cost benefit analysis methods, benefit mapping and benefit profiling tools;
  • Proven record of stakeholder engagement and working directly with Executive Teams, Senior Responsible Owners and Corporate Finance;
  • Recent experience of the development and implementation of Management Information processes and products related to benefits realisation;
  • Application of structured business improvement techniques to identify business benefits
Desirable
  • Financial accountant
  • Project management tools

Skills
Essential
  • Educated to degree level or have substantial experience (min 5 years) in a relevant field
  • Ability to understand the strategic aims and objectives of the organisation;
  • Strong numerical and verbal critical reasoning ability;
  • Strong financial accountancy skills in terms of defining and projecting future benefits and associated costs;
  • Ability to analyse both qualitative and quantitative benefits information;
  • Possess a high degree of accuracy and attention to detail
  • Leadership of, and a positive approach to benefits management, demonstrating a willingness to challenge existing practises to support the organisation to continuously deliver benefits;
  • Ability to mentor and coach project managers and other practitioners in the benefits management processes
  • Experienced and competent in the use of MS Office applications (specifically Word, Excel and PowerPoint).
  • Demonstrate a personal commitment to own professional development
  • Awareness of and commitment to WMP’s Combined Equality & Human Rights Scheme.
  • Ability to recognise where processes are required and to develop and improve existing processes
Desirable
  • Financial accountant

Contacts (Internal and External)
Internal / External
Command Team
Strategic Programme Board Members
HQ Departmental Management
Programme and Project Managers
Business Change Managers
Programme Management Office (PMO)
Team members
Senior Responsible Owners (SRO)
Stakeholders
Finance
Contracts and Procurement
Internal Audit
WMOPCC
Legal Services
IS SMT
ICT SMT
ICT Team Managers and Team Members / Private and 3rd sector partners
Suppliers
College of Policing (COP)
Criminal Justice Agencies
Recruitment specialists
Budgetary Responsibility
None direct
Special Conditions
The post holder will be contracted to work 36.5 hours per week but will need to be flexible to meet the demands of the post, and may have to work outside normal core hours.
They will need to have the ability to travel to different locations across the region, as required.
Direct Reports
The post holder will be part of the Business Transformation Team.
They will need to develop a clear understanding of West Midlands Police strategic objectives and how these correlate and translate into Business Change requirements and the overall change plan.
The post will haveno direct line management responsibility but will need to work alongside and influence the Project and Programme Managers, the PMO, the Design Authority and the Business Change Managers and SROs. Will also need to work closely within the Design Authority function and also with Corporate Finance.

Senior Manager – Role DescriptionPage 1 of 4

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