Assistant Maintenance Supervisor Performance Review

Employee Name: Date:

Resident Counselor is evaluated on job description items on a scale from 1 to 5, 1 being needs the most improvement and 5 being excellent.

Supervisory:

1. Effectively prioritizes and delegates tasks to Crew Coordinators. Schedules projects and work arrangements in coordination with house schedules. / 1 2 3 4 5
Comments:
2. Diagnoses maintenance concerns accurately and ensures that all tasks maintenance items are attended to promptly and efficiently. / 1 2 3 4 5
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3. Supervises all maintenance personnel. Assesses performance of Crew Coordinators, provides feedback to the Coordinators as necessary and submits documentation of those conversations to Human Resources. / 1 2 3 4 5
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4. Assigns work according to Assistants’ skill levels. Provides feedback and learning opportunities as appropriate. / 1 2 3 4 5
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5. Assists in employee training, performance evaluations, and disciplinary action as necessary. / 1 2 3 4 5
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6. Oversees maintenance payroll and audits Crew Coordinator and Maintenance Assistant timecards. / 1 2 3 4 5
Comments:

Maintenance:

1. Performs duties associated with the upkeep of the lawns and landscaping of Zumbro House facilities. Performs custodial duties and routine maintenance duties as required. / 1 2 3 4 5
Comments:
2. Responds to requests by Maintenance Supervisor regarding grounds keeping and maintenance needs at each site. Organizes and prioritizes work effectively. Communicates work/project status with supervisor as needed. / 1 2 3 4 5
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3. Ensures that all tasks are attended to promptly and efficiently. Identify and recommend improved methods of performing the work. / 1 2 3 4 5
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4. Responds to urgent maintenance calls during evening, weekend, or holiday hours as delegated by the Maintenance Supervisor. / 1 2 3 4 5
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Client Support:

1. Treats clients with dignity and respect in all interactions. Incorporates a client-centered philosophy. Carries out requests from guardians and case managers. / 1 2 3 4 5
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2. Provides client supervision and intervention according to clients Risk Management Plan. Ensures that all areas of the RMP are followed. Mediates client crisis according to Zumbro House policy. / 1 2 3 4 5
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3. Ensures that the work program schedule is followed accurately and closely. / 1 2 3 4 5
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4. Ensures that all necessary documentation is completed, including incident reports. / 1 2 3 4 5
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5. Communicates concerns from clients/legal representatives to the Maintenance Crew Coordinator. / 1 2 3 4 5
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6. Act as a role model for new staff – is disciplined, shows follow-through, maintains a positive attitude, and supports management. / 1 2 3 4 5
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Clinical:

1. Inform Maintenance Supervisor of potential clinical/behavioral problems. Make suggestions to address those potential problems as applicable. / 1 2 3 4 5
Comments:
2. Attends and participates in all staff meetings as required for employees working 20 or more hours per week. If working less than 20 hours per week or unable to attend, reviews staff meeting minutes on next shift. / 1 2 3 4 5
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3. Attend Maintenance Assistant team meetings as delegated by the Maintenance Supervisor. / 1 2 3 4 5
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4. Is acutely familiar with the client files of each client they are working with, including, but not limited to, ISP, RMP, and protocols regarding behaviors and medications. / 1 2 3 4 5
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5. Maintains professional boundaries with clients and teams at all times. / 1 2 3 4 5
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Health and Safety:

1. Ensures job site is left clean and tidy upon completion of work. Ensure tools are stored securely in appropriate place. / 1 2 3 4 5
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2. Ensures adherence to the Zumbro House Nutrition Policy. Alert Maintenance Supervisor of any concerns regarding client nutrition or hygiene. / 1 2 3 4 5
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5. Reports any unresolved maintenance concerns to the Maintenance Supervisor. / 1 2 3 4 5
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6. Remain awake and alert during all shifts worked; is ready to respond at all times. / 1 2 3 4 5
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General:

1. Completes and submits an accurate timecard. Works shifts as scheduled. / 1 2 3 4 5
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2. Ensures that company resources are used efficiently. / 1 2 3 4 5
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3. Attends required training as determined by Zumbro House policy and the supervisor. / 1 2 3 4 5
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4. Is familiar with licensing standards and helps ensure compliance. / 1 2 3 4 5
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5. Completes tasks and special projects as assigned by the Maintenance Supervisor. / 1 2 3 4 5
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Goals for Upcoming Year:

Goal #1:

Plan for Achievement:

Goal #2:

Plan for Achievement:

Supervisor Comments:

Employee Comments:

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Employee SignatureDate

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Supervisor SignatureDate

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Christopher Onken, PresidentDate

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HR ReviewDate