If you look after someone who can’t get by without your help due to old age, illness, disability, mental ill health or misuse or drugs or alcohol, we can offer a wide range of services to support you and the person you care for.
Dispensing prescriptions
We dispense NHS and private prescriptions and will give advice on how to get the most benefit from medicines, whether they are for yourself or for someone you care for.
NHS Repeat Dispensing
We can dispense NHS repeat dispensing prescriptions issued by your doctor. This means you won’t have to visit the GP surgery or make an appointment to see the doctor or nurse for yourself or the person you care for every time more medicine is needed. Please ask for details.
Repeat Prescription Collection Service
We offer a repeat prescription collection service from selected local GP practices. Please ask for details. This may save you having to visit the GP practice each time a prescription is ready for you or the person you care for as we will collect the prescription for you.
Prescription Delivery Service
We offer a prescription delivery service where our driver will deliver your medicines or medicines for the person you care for. Please ask for details.
Disposing of Unwanted Medicines
We offer an NHS service that allows us to accept all unwanted medicines where we will dispose of them safely – please do not dispose of them in your household waste.
Emergency Supplies of Medicines
If you need one of your regular medicines or a medicine for the person you care for in an emergency when you are unable to contact your doctor, we may be able to help.
We must stress that this can only be done in genuine emergencies and it may incur a charge.
NHS Medicines Use Review Service
This is a medicine check-up service, which is useful if the person you care for regularly takes several prescription medicines or is on medicines for a long-term illness.This confidential NHS service will help the person to find out more about their medicines, identify any problems they may be having with them and help them to take their medicines to best effect.
Currently, this service can only be provided to the patient but with their consent, but you could sit in on the discussion to learn more about the medicines the person you care for is taking.
NHS New Medicine Service
When a person is prescribed a medicine to treat long-term conditions for the first time, the pharmacist will support them to use the medicine safely and to best effect.
The pharmacist will talk to the person approximately two weeks after they first receive the medicine to see how they are getting on with it and to discuss any problems they may have. A second follow-up discussion will occur about a month after they first receive the medicine.
The service is only available to people using certain medicines; a member of our pharmacy team will give you details and offer this free NHS service, if this is available to you or the person you care for.
Currently, this service can only be provided to the patient but with their consent, you could sit in on the discussion to learn more about the medicines the person you care for is taking.
NHS Health Advice and Self-care
Our pharmacist and trained assistants are available to give advice on all medicines and minor ailments, in private if required. We can also give you advice on how you or how you can help the person you care for to live a healthy life, for example, advice on how to stop smoking or healthy diets. We can direct you to other sources of advice and assistance if we cannot help you ourselves.
Flu Vaccinations
Certain patients are more at risk of catching the flu – the person you care for may be at risk so please ask a member of our team to see if they qualify for a free vaccination. As a carer, it is also important that you are protected against the flu, so again, please ask us for details to see if we can provide you with a free vaccination or refer you to another healthcare provider who can do this.
Helping you or the person you care for to take medicines
We want to help you as much as we can with remembering to take your medicines or helping you to remember to give or prompt the person you care for to take their medicines. There are different support options we can provide such as medication reminder charts, large print labels and blister packs.
Putting you in contact with other organisations
There are a number of local and national organisations that may be able to offer you confidential advice and support and can also make sure that, as a carer, you’re not missing out on any benefits and services you’re entitled to. The details of the main carer support organisations can be found below; however, if you are looking for support or advice on a health matter please do not hesitate to ask a member of the pharmacy team who will be happy to signpost you to the correct organisation.
Want a quiet word?
We have a consultation area available if you’d like to discuss something in private.
Find out more todayIf you would like any more information about any of the services mentioned, please ask a member of staff or telephone the number on the front of this leaflet.
When we are closed…
When this pharmacy is closed, for advice on any health problem and details of other health services, contact your out-of-hours GP or NHS 111. Call 111 if you or the person you care for urgently need medical help but it’s not a life-threatening situation. If it is a life threatening situation, call 999 immediately.
National organisations
Carers Trust
Email:
Tel: 0844 800 4361
Website: www.carers.org
Carers UK
Email:
Tel: 0808 808 7777
Website: www.carersuk.org
The local carers organisation is:
Xxxxxxx
Email:
Tel:
Website:
If you look after someone who can’t get by without your help, here is how your pharmacy team can help you
Anywhere pharmacy
Address 1
Address 2
Address 3
Postcode
Telephone xxxx xxxxxx
www.XXX.co.uk
OPENING HOURS
Monday - Friday Xam – Xpm
Saturday Xam – Xpm
Your Pharmacist:
A.N. Other
This pharmacy is owned by:
A.N Other Limited
Address 1
Address 2
Postcode