RE: Support Worker (Derry/Londonderry) – Ref. 9322
Thank you for your interest in the above position. I am pleased that you are interested in working for RNIB, which achieves such a tremendous amount for blind and partially sighted people.
Our application pack consists of:
- an application form
- a job description and person specification
- our values and behaviours
- an equal opportunities monitoring form
This pack can also be made available to you in large print, Grade 1 or Grade 2 braille, or on disk or tape. Please feel free to ask us if you would prefer to receive it in one of these alternative formats.
If you have a disability and would like assistance in filling in the form then please contact me at least three days before the closing date for the role and we shall be glad to help you.
We only accept CVs from applicants whose disability makes it difficult to complete an application form. All applicants however need to address the specific information we have asked for in the job advert.
Please read the guidance notes on the careers page of our website before filling in the application form as you may find this helpful when completing the form.
The closing date for completed applications is22 February 2018
We will hold interviews from 6 March 2018
If you are able to, please complete and return your application form and the equal opportunities monitoring form by email to .
However we will accept braille, audio, disk, typed and handwritten applications sent to HR Administrator, RNIB, Human Resources, 105 Judd Street, London WC1H 9NE.
We want to ensure that as much of our resources as possible go towards supporting people with sight loss and therefore we do not normally contact unsuccessful applicants individually. If you have not heard from us within three weeks of the closing date, please assume that your application has been unsuccessful on this occasion. However, we would encourage you to apply for other suitable roles.
Once again, thank you for your interest in this vacancy and for working for the Royal National Institute of Blind People.
Chinedu Okoye
Assistant Resourcing Business Partner
Job Description
Position Details
Job Title:Support Worker (Sight Loss)
Job Level:SD2
Directorate: Services
Department:Children, Young People & Families
Location:Derry/Londonderry
Type of Contract:Zero Hours
Salary:£8.62 per hour
Hours:24
Reports to:Children & Families Service Manager, Northern Ireland
Purpose of Job:
To provide sighted assistance to blind or partially sighted employees to enable them to complete job tasks effectively
Impact:
Support two members of staff with sight loss, who work directly with children and adults with sight loss.
Financial Responsibility:
No financial responsibility
Decision Making Responsibility:
No decision making responsibility
Main Accountabilities:
- To provide, where required, sighted guidance for the employee to locations throughout Northern Ireland which aren’t always accessible by public transport. A full driving licence and a car are required.
- To provide general orientation and sighted assistance around unfamiliar venues including locating toilets, catering facilities etc.
- To provide sighted assistance during meetings, events, exhibitions and training sessions.
- To provide sighted assistance with risk assessments for children, families and community events.
- To scan read documents to highlight relevant sections to the employee.
- To read inaccessible documents and web pages to the employee.
- To provide sighted assistance with data entry including proof reading, e.g. updating and maintaining databases and contact lists.
- To proof read printed documents that the employee has written to check visual aspects.
- To provide administrative support including filing, taking meeting notes, transcribing, photocopying and completion of expenses claims.
General
- Undertake any other duties commensurate with the post
- Adhere to all RNIB policies and procedures
Person Specification
Please note all criteria are essential unless otherwise stated
1Specialist Knowledge, Skills and Experience
1.1 Understanding of issues experienced by people with sight loss.
1.2 Knowledge and experience of standard office procedures.
1.3 Basic IT skills in Microsoft Word, Access, Excel, PowerPoint and Outlook.
2Team working skills
2.1Ability to quickly build a rapport and establish professional relationships with others, based on trust and understanding.
2.2Ability to work as part of a team
3Planning and Organisational skills
Ability to organise time effectively, creating work schedules, prioritising workload and meeting deadlines
4Problem-solving and creative skills
Ability to take responsibility for own actions and make decisions without referring to others.
5Communication skills
Ability to communicate effectively, both verbally and in writing, adapting style to suit the audience. Ability to proof read documents including accurate grammar and spelling.
6Equal Opportunities
Ability to understand and demonstrate commitment to RNIB's Equal Opportunities Policy and to ensure all activities are consistent with the Equal Opportunities Policy. This includes all staff activities and their interface with the general public.
7Special Conditions
7.1Appointment subject to an Enhanced Criminal Records check.
7.2Willing to travel widely throughout Northern Ireland with occasional overnight stays.
7.3Access to a car and a full clean driving licence with Business Insurance
RNIB Behaviours
All Staff
Deliver Results
- Strives to exceed agreed targets
- Takes ownership for work agreed, sees things through
- Shows initiative, shares creative ideas to improve results contributing to the development of the service
- Acts in the best interests of the Group and customer, putting aside any individual agendas
- Maintains an awareness of external factors that influence the Group and service
Engage Others
- Understands the importance and benefits of involving customers in all levels of work, demonstrating this in the way work is approached
- Builds strong working relationships and a network of contacts with customers, colleagues and partners, both inside and outside of the Group
- Communicates clearly and concisely, adapting style to influence and engage others
- Shows empathy when working with colleagues and customers
- Shares own views and actively seeks the views of others, taking different perspectives into account
Lead and Inspire
- Demonstrates an understanding of how own role helps the team and organisation to achieve its goals
- Supports and encourages colleagues, sharing knowledge and experience
- Displays resilience and responds positively to change, remaining calm and focussed under pressure
- Communicates clearly and concisely, adapting style to influence and engage others
- Sets a positive example to others when working with customers, listens to needs, responds quickly and offers to do more
Personal Impact
- Takes responsibility for own actions, displaying integrity
- Role models a customer-focussed approach, responding to individual needs and effectively navigating customers through services
- Shares knowledgeand gives feedback to others
- Takes responsibility for own development needs and continues to learn
- Treats others with respect and dignity
End of Document.