PERSON SPECIFICATION

This form lists the essential and desirable requirements needed in order to do the job.

Applicants will be shortlisted solely on the extent to which they meet these requirements.

Job Title: Veterinary Vocational Course Support Manager / Job ref no: PSD/0217/16
Grade: 6 / Department: PSD
Accountable to: Head of Course Support / Responsible for: Course Support Teams at both campuses
Evidence
Competency / Essential / Assessment
*A and/or I / Desirable / Assessment
*A and/or I
1.
Education / Good secondary education to A-level standard or equivalent / A / First degree / A
2.
Experience of HE Administration / Substantial experience of support for course delivery / AI / Experience of examinations work/timetabling
Experience of reporting to/advising/supporting course management committees
Experience of Placement Administration
Experience of working with modular courses / AI
AI
AI
AI
3.
General Management / Examples of excellent delivery of customer service
Experience of being proactive in making change
Able to anticipate the service needs of key clients and customers / AI
AI
AI / Experience of promoting or leading change.
Experience of implementing changes designed by others.
Experience of liaising over the development of systems and improving business efficiency
Demonstrable experience of successful organisation and management of a small group of staff, whether direct reports or not.
Demonstrable experience of advising senior managers.
A lively approach to own continuing professional development. / AI
AI
AI
AI
AI
AI
4. IT / Good competence in word-processing, spreadsheets and presentation applications / A / Excellent use of Adobe or other ‘publication quality’ software. / AI
5.
Communication / Excellent written and verbal communication. / AI
6. Behavioural / Able to deal calmly and productively with situations of conflict and pressure.
To be able to handle multiple competing deadlines and demands / AI
AI / Welcomes and initiates appropriate change. Enables the team to change. / AI

*A = Application Form I = Interview