AppIQ Customer Profile

Objective:The purpose of this doc is to offer a high-level overview of your infrastructure. The reason for this information is to accurately inform the account team of your environment and initiatives.

Is this a funded project? Yes______No______

Applications:Please list the primary applications that are prevalent on the SAN and that drive your business needs.

Application / Host Operating System / SAN Based (y/n)
Ex. Oracle 9i / Solaris 8 / yes

File Systems:Please list the primary file systems that are prevalent on the SAN and that drive your business needs.

File System / Host Operating System / SAN Based (y/n)
Ex. VxFS / Solaris 8 / yes
Ex. CXFS / IRIX / yes

Operating Systems:Please list a rough estimation of the OS profiling of the SAN based hosts. Either a percentage or a raw number, estimation is fine and acceptable..

Operating System / OS Version / % of Servers / # of Servers
Ex. AIX / 5.1 / 145

Volume Management:Please gather a profile of the Volume Management Software that is being used.

Volume Management SW. / Operating System
Ex. Veritas Volume Manager / Solaris 8

Multipathing Software:Please gather a profile of the Multipathing Software being used.

Multipathing. / Array / Operating System
Ex. EMC PowerPath / EMC Symmetrix / W2K

HBA Vendors:Please gather a profile of your HBA vendors.

HBA Vendor / # of HBAs / OS Used with / Model
Emulex
Qlogic
JNI
LSI
HP
SUN
IBM
Other:

FC Switch Vendors:What FC switch vendors are being used andtheir approximateswitch count.

FC Switch Vendor / Model / # of Switches
Ex. McData / 6064 / 4

SAN Subsystems:What arrays are deployed on the SAN?

Vendor / Model / # of FC Ports / Capacity
Ex. HDS / 9980V / 16 / 4.2 TB

NAS Subsystems:What NAS arrays are deployed in your Environment?

Vendor / Model / # of FC Ports / Capacity
Ex. Net App / 785 / 16 / 4.2 TB

Additional Questions:

Does your EMC Environment have an EMC Solutions Enabler Server installed?

YES ______NO ______VERSION______

Does your HDS environment use Hitachi Hi-Command?

YES ______NO _____VERSION______

Does your McData environment use EFC Manager?

YES ______NO _____VERSION______

Does your Connectrix environment use Connectrix Manager?

YES ______NO _____VERSION______

If you have multiple switch vendors are differentvendor switches ISLed together? (i.e. Brocade edge switches connected to McData directors)

YES ______NO _____

If yes, what vendors and models ______

Are the SAN infrastructure components connected to an IP network accessible from where the AppIQ Server will be connected?

Switches YES ______NO ______

SubsystemsYES ______NO ______

HostsYES ______NO ______

Is Clustering used in your environment?

YES ______NO _____

If yes what vendors (ex. VCS, MCS, etc) ______

What is your current Back-up Application Software?

Backup Software / Version / OSes Supported
Ex. Veritas NetBackup / 3.5 / Win 2K, Solaris, Linux

What SAN Based Tape Silos are you currently using?

Silo Model / Vendor
Ex. Powderhorn / STK

Please List any Subsystems that are in a Direct Attached Environment, and if you are planning to migrate them to a SAN.

Array / Model / Migrating (Yes / No)