APICS Meeting Notes 6/26/16 – Board of Directors Transition Meeting

Attendees

Jeff Mudd

Lou Lozanov

Adam Pasch

Ray Scott

Reggie Trujillo

Jim Phelps

Karen B

Al Downs

Topics

  • Passed financial audit – in good standing
  • Skipping C-BAR review – looks good to submit with a couple small changes
  • Marketing – Need more integration between silos of excellence
  • Introductions – we all love APICS. Education, giving back, professional development
  • Scorecard Review
  • Attendance: right at goal (had a cap on 2 site tours)
  • Survey: slightly below goal, but overall good
  • Net promoter (NPS): 80 = world class. Our 69.7 is okay. (this is 2nd year) (How likely you are to promote APICS to others 8+ = a promoter) …word of mouth marketing
  • January had very low score b/c of technical difficulties
  • Average class enrollment was 8 (goal of 9)
  • Membership at 391 (goal 376…10 % growth goal)…97 new members (don’t know what drove it, but usually from classes)…problem is retention…only 55 attended meetings
  • Jim would like to review 3 year rolling trends – tied to our 3 year strategy. What is helping/hurting (emphasize vs mitigate)
  • Why do people become enterprise members?
  • Should we survey new members?
  • New metric? - How many members attend at least 1 event?
  • Financial review
  • Reviewed member survey
  • Use survey responses in marketing material
  • Lou’s strategic vision from 1-on-1s
  • How do we demonstrate the larger value/role of APICS to class students
  • Lou would like to take a focused sector approach to marketing
  • C-suite engagement is our value proposition lacking – need to create an advisory council from supply chain community
  • Need to be more active on LinkedIn
  • Newsletter – need a more concerted effort to include more content that is relevant and people anticipate
  • SWOT review
  • Strengths:
  • Education offerings; regularly scheduled meetings/events;
  • Weaknesses:
  • Lack of C-level connections; use of social media; lack of corporate marketing; small pool of volunteers; lack of student/young professional outreach and engagement; matching job seekers and supply chain industry; no active job board (mostly passive)
  • Opportunities:
  • APICS marketing tools; programs/PDMs; CLTD; corporate coordinators to increase APICS awareness; young professional outreach ties in a lot of our weakness and create opportunities; invitation to engage with young professional supply chain org;
  • Reviewed mission/vision
  • Strategic plan review
  • Functional checklist lacking
  • Succession plan lacking
  • Don’t have record storage/retention
  • Didn’t set up committees
  • Didn’t get an owner for job board
  • Innovations
  • 3 year strategic plan
  • Explored and/or implemented marketing through new media (STLBJ, Scott AFB newspaper, airport)
  • First webinar
  • Expanded plant tours to include service sector (healthcare)
  • Lean enterprise workshop – custom built
  • Quicken…streamlined financial management and simplified reporting
  • Company of the year –Air Force 635th supply chain operations wing
  • Member of the year – Christine
  • Obligatory BOD discussion on website

Decisions

  • We should host more site tours
  • JeffWould like to start measuring NPS for classes and “how do you like the class”…survery is your ticket out of the class (add to IDP)
  • We should track age of membership (years as a member)
  • In future meeting: discuss role of Plant Tours (for members only?, recruiting tool?)
  • Everyone should think about what you do that could be delegated to a committee member (social media, job board, etc.)…Growing list of people who are interested in getting involved. Need to be more consistent in getting them actually involved.
  • Need a committee for social media if we want to really get that going…need to generally focus on bringing in volunteers through volunteers
  • Need someone to figure out record storage/file system
  • Chapter reimburses expenses for attending district meetings (need to try to carpool to reduce expenses)
  • Jim to focus on company coordinator network during the next year
  • Committee member responsible for advertising upcoming events and maintaining calendar
  • There needs to be a plan for each functional checklist
  • Distribute APICS flyers in classes
  • Lunch webex BOD meetings were good. Face-to-Face meetings every other month… targeting Tr.

Actions

  • ALL Individually respond to Jeff for remaining CBAR items – Jeff submitting July 8.
  • Jeff to review 1st year net promoter score
  • Lou and Reggie to create action plan off of member survey (CBAR requirement) – to Jeff by July 8
  • Jeff to send last year’s plan to Lou and reggie
  • Jim to provide some tactical inputs based on last years plan
  • Jim sending update on marketing write-up
  • Jeff to write up innovations section
  • Adam to find someone to engage with young supply chain professionals (Jeff to send Brad Reinhart contact info)
  • Find your own successor and groom them
  • Update mission/vision in future meeting – ALL, please reflect and think about it beforehand…what’s our vision for APICS st Louis…Need focused discussion on 3-year plan with functional budgets (2016-2019)…August?
  • Functional checklist: Jeff to send out list for individuals to review
  • Look into joining chambers of council (Regional Chamber, NW chamber, SWILC, st Charles, others?)
  • Jeff to track event attendance monthly in 2016-2017
  • Lou to look into APICS STL stickers for marketing material
  • Jeff to look into new APICS business cards
  • Need to find a good copywriter/branding person
  • Jeff working on website improvements
  • Al to notify Jeff of next classes so that they are posted and functional
  • Functional plans and budgets to be made individually. Targeting next meeting 5PM M/Tr in next few weeks