ANNUAL OUTREACH LETTER DRAFT
Dear [MFG] Dealer,
Since partnering with Kibo in [INSERT YEAR], [MFG] has offered consumers the ability to purchase directly from our website and have local partners like you fulfill their orders. Thank you for your continued loyalty and support in making this program such a success. With your help, [MFG] achieved some great results over the last year. Here are a few of the highlights:
- __% growth in sales
- A rating of __ out of 10 for consumer satisfaction
- $__ in revenue fulfilled by our dealers
- ___ number of orders fulfilled by dealers since launching the program
[INSERT CLOSING PARAGRAPH: You may want to touch on upcoming initiatives or any other key data points from the period. It may also be useful to attach a Top Sellers Report from the prior year/season.]
Again, thank you for partnering with us on this initiative, and we look forward to helping you continue to grow sales.
Thank you,
[INSERT SIGNATURE]
OUTREACH LETTER DRAFT – IN-STORE PICK UP
Dear [MFG] Dealer,
Asone of our valued partners, we’d like to thank you for your continued support and loyalty.We’re excited to announce the launch of another eCommerce initiative that will drive business for our dealer network. We’re partnering with Kibo to introduce in-store pickup, which will allow consumers to pick up online orders in local stores like yours.This program is designed to provide a number of benefits, including:
- Increased foot traffic in your store
- Free shipping for consumers
- New opportunities to upsell and cross-sell
- Strengthened relationships with consumers
- Opportunity to sell more of your existing inventory
Studies by Forrester Research show that 40% of online consumers choose to take advantage of in-store pick up when it’s offered. Even more impressive, more than 30% of those consumers make additional purchases while picking up their order.That’s why we’re excited to invite you to participate in this program, which we plan to launch on [INSERT DATE].
If you’re not already setup for in-store pick up, submit your store hours and complete the brief online training. It’s that simple.
We appreciate your commitment to [MFG] and look forward to helping you continue to grow sales.
Thank you,
[INSERT SIGNATURE]
ANNUAL EMAIL DRAFT – NEW RECRUITMENT
Dear [MFG] Dealer,
Since beginning our partnership with Kibo in [INSERT YEAR], [MFG] has offered consumers the ability to purchase directly from our website and have orders fulfilled by retail partners like you. In fact, since the launch of our eCommerce site, our partners have fulfilled [INSERT $ AMOUNT] worth of online sales. With their help, we’ve been able to grow online sales by __%over the last [INSERT TIME PERIOD].
Because of the success of this program, we’ve decided to expand participation and would like to invite you to join! Registration is free, and there are no monthly fees – only a small transaction fee is deducted from each sale. Program participants are paid by direct deposit on a weekly basis for orders processed. As a participating partner, you’ll be able to turn inventory more quickly, stock smarter, acquire new customers, and gain visibility into local and national sales trends.
To learn more about this program and register as a fulfillment partner, visit kibocommerce.com/signup. Once registration is complete, log in to your Kibo account for online training and access to additional tools to ensure this program is a success.
We hope you’ll join us in this exciting initiative and look forward to helping you to continue growing sales.
Thank you,
[INSERT SIGNATURE]
OUTREACH LETTER – ENCOURAGE PARTICIPATION
Dear [MFG] Dealer,
Since partnering with Kibo in [INSERT YEAR], [MFG] has offered consumers the ability to purchase directly from our website and have orders fulfilled by localretail partners like you. The performance of our online store is because of our partners’participation and dedicationto delivering great experiences to our customers. Together we’ve achieved a customer satisfaction score of [INSERT CUSTOMER SERVICE SCORE – KIBO CSAT REPORT]. Thank you for your continued support.
We’ve also heard great feedback from a number of our active retail partners who are seeingmuch success from the program(s). Not only are store sales increasing, but they’vealso seen growth in [INSERT KPI] and haveadjusted product selectionto better reflect local demand and sales trends – a benefit for both inventory turns and the customer.
We’re confident this can be a valuable program for all and want to make sure you’re achieving the same, if not better, results from participating. We encourage you to contact your sales representative for more details about the program or to contact Kibo if you have any questions about the system.
We hope you’ll join us on this successful program and continue growing your sales.
Thank you,
[INSERT SIGNATURE]