Job Vacancy Template
Fife Job Contract
The Fife Job Contract (FJC) - Funding to support Unemployed Youths and Adults - is the Fife Council response to high levels of unemployment. We are seeking to deliver support to help this group gain and sustain employment. Working with employers and Opportunities Fife Partner we are looking to create additional opportunities for those who otherwise would not achieve a positive destination.
Employer Name: St Brycedale Surgery / Ref No STBSAR01Address: St Brycedale road
Kirkcaldy KY1 1ER / Sector : Administration
Job Title: Apprentice Receptionist / No. of people required: 1
Closing Dates: 29.07.16
Wage details: / Days/hours/shifts to be worked: 16 hours per week / Between 8 am and 7 pm
Duration of the job (permanent or Temporary) : / Permanent
Duties:
· Exactly what the job involves
· Is training provided / Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Administration
· To have a thorough knowledge of all Practice procedures.· To work in accordance of written protocols
· Pulling/filing notes for surgeries and update as necessary
· Fax and photocopy as requested
Reception
· Receiving patients consulting with members of Practice team· Handing completed repeat prescriptions to patient and checking names and address.
· Be able to cover all reception positions as necessary
Appointments
· Process appointment requests for today future appointments from patients by telephone and in person.· Deal with visits requests
Telephone
· Have working knowledge of telephone system.· Cover the telephones as necessary
Other Tasks
· Clear rooms after surgeries· Ensure building security – have thorough knowledge of doors/windows/alarm.
· Any other tasks allocated by managers
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Essential Criteria : / Good General Education to include English.
Previous Customer related work e.g. telephone/reception duties
keyboard and computer skills
communication skills
An understanding, acceptance and adherence to the need for strict confidentiality
Ability to work as part of an integrated multi-skilled team
Pleasant and articulate
Able to work under pressure
Able to work in a changing environment
Flexibility of working hours/ able to work at the desired times
What support is to be given from Opportunities Fife/Partners? / The Fife Job Contract (FJC) - Funding to support Unemployed Youths and Adults is the Fife Council response to high levels of unemployment. We are seeking to deliver support to help gain and sustain employment. Working with employers and Opportunities Fife Partner we are looking to create additional opportunities for those who otherwise would not achieve a positive destination
Fife Job Contract Handler Contact Details
Contact Name: Ann Salt / Tel : 03451 555555 Ext: 406729
Address: Skills Development Centre, Midfield Road, Mitchelston Industrial Estate, Kirkcaldy, Fife, KY1 3NL / Position: Employability Compliance Officer
Please apply on-line by visitingwww.oppportunitiesfife.organd completing the online application form.