Annette C. Daly

235 Parkview Blvd

Spring City, PA, 19475

Home: (484) 938-7346/Cell: (610) 772-6750

Summary

Experienced technical project manager, certified Scrum Master and software development manager who helps organizations successfully implement agile software development methodologies. I use my technical background to bridge the gap between technical team members, business team members, and management. I build strong team relationships and remain calm in high-pressure situations, enabling me to minimize drama and help the team succeed. My teams consistently produce on-time, quality software.

Technical skills

• Java/JDBC/JDO • Oracle/Caché/SQL Server

• J2EE/Spring/Hibernate• Subversion/TeamForge

• Rational ClearCase/ClearQuest• Maven

• Eclipse/MyEclipse• JBoss

• WebSphere Application Server• Cruisecontrol

• SoapUI• XML/XSLT

Professional Experience

TransAmerica (via Randstad Technologies), Wayne, pa 2013-2014

Agile Transformation Scrum Master/Business Analyst

Advised and guided an insurance and financial services organization consisting of eighty development teams through the transition from a waterfall approach to an agile methodology using a Lean Agile model.

  • Developed training on agile processes.
  • Developed processes and best practices for the Scrum Master role.
  • Followed-up with teams after initial training to work through obstacles and challenges.
  • Identified and addressed gaps in knowledge after initial training.

MEDecision, Wayne, PA2009-2013

Technical Project Manager/Manager, Application Support (2010-2013)

Provided effective collaboration, facilitation, leadership and coaching skills to support the maintenance and defect resolution of a multi-tiered Managed Care application. As a manager of four people , I was responsible for the career development and evaluation of these direct reports as well as the overall responsibility and escalation point for the twelve person Maintenance and Support team.

  • Responsible for monitoring and reporting of maintenance release status and support issues.
  • Removed high level barriers of the team as well as facilitated discussion and conflict resolution.
  • Facilitated planning, review and retrospective meetings and daily stand-up meetings.
  • Helped the scrum team collaborate by enforcing compliance with agile processes.
  • Worked with team to efficiently use off-shore resources and improve communication.
  • Participated on team that reviewed and prioritized defects to address them in a timely manner.
  • Acted as liaison between technical/non-technical departments and model development, improved process for knowledge transfer as well as internal and release documentation.
  • Provided feedback to development on support issues and knowledge transfer improvements.
  • Supported implementation teams with issues and guidance on technical items.

Software Developer - 2nd Level Support, Model Development (2009-2010)

Provided second level support to the application support and client operations departments including implementation issues, reported defects and general implementation assistance. Performed product design, programming, unit testing, bug verification and release testing on application software projects.

  • Supported internal groups that needed knowledge of product and new functionality before implementing and configuring the software for customers.
  • Established a knowledge base for internal groups implementing and supporting the application.
  • Improved processes and documentation about features for each release to help those groups installing and supporting the product.
  • Assisted development team from UI to database layer to code new functionality based on business requirements/user stories.
  • Delivered quality code by using TDD, participating in code reviews and unit testing.

Siemens Medical Solutions, Malvern, PA1994-2008

Scrum Master/Software Engineer, Common Components (2004-2008)

Documented and tracked requirements, completed use case documentation, documented and tracked risk and reported team work to upper management and customers. Consistently worked to improve the processes and quality of our team’s work by: implementing test-driven development, ensuring that software conformed to architectural standards and participating in design and implementation reviews.

  • Worked with customers and product manager to prioritize and validate requirements.
  • Completed plans for long term goals using Microsoft Project.
  • Coordinated the work efforts of 8 person teamfor various projects. Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
  • Coordinated and participated in weekly estimation meetings for backlog items.

Programmer/Programmer Analyst, Siemens OPENLink Development (1997-2004)

Designed, implemented and tested software used to interface various systems.

  • Supported SMS OPENLink Interfaces (Including Base Services and Toolkit definitions).
  • Ported code from Macro Assembler VAX/VMS to Microsoft C++.
  • Performed builds of software, updated install code and designed and coded new functionality.
  • Presented at the customer Innovations Conference.

Programmer/Programmer Analyst, Custom Applications (1994-1997)

Customized model mainframe software to meet customer needs.

  • Worked directly with customers and field contacts in a revenue-generating department to customize base applications.
  • Led group of eight programmers/consultants on a reporting project which combined data from multiple model applications.
  • Taught classes to customers on-site so that they could write their own custom reports/queries.

Education & Certifications

B.S., Computer Science, Millersville University, Millersville, PA

Scrum Master Certification (2006)