Coach to GROW

Goals
Why are we here?
What do you want? / Clarify and Identify the Goal
Ask them to tell you first….
□What is the purpose of the discussion?
□What outcome (s) do we want from what took place?
□How does this task fit in the overall picture?
Reality
What is happening now? /
Clarify and Identify the Behavior
Ask them to tell you first…□What worked?
□What didn’t work?
□How do you see what worked and what didn’t work impacting the team/client, etc?
□What outcome would you like to see in the future?
Options
What should you do the same and differently?
How are you going to reach the goal?
the goal? /

Seek Solutions

Ask them to tell you first…

□What led to the undesirable result?
□What should be done the same?
□What could’ve been done differently?
□What resources and support do you believe you need to make this happen?
□Make suggestions
Wrap-Up
Where do we
go from here? / Set Action Plan
□Determine a plan of action
□Check for understanding.
□Suggest a time to meet to check progress.

ESP Learning Reinforcement/

/Coaching Tool

Date: ______

Employee Name:

______

Supervisor:

______

Region______

Program Area: PP Month: 1 2 3Position: ______

Anchor Number / Anchor Subject / Rating / Behaviorally Specific Feedback
What behaviors did the employee exhibit that earned them this rating? How does it affect outcomes? / Coaching on Skill Development
What specifically does the employee need to do to earn a higher rating?
Week 1
#18
#23 / Review CQA to assure identification and documentation of normal/abnormal development is clear and concise / 1 2 3 4 5
#38 / Review visitation agreement to assure best practice activities for building attachments between caregivers and children / 1 2 3 4 5
#33 / Review Case Plan to assure identification, assessment and planned services around grief and loss behaviors / 1 2 3 4 5
#35 / Randomly select one case and assure that placement events occurred which reduced trauma for the child, birth parent and care-giving family / 1 2 3 4 5
#32 / Ask worker to explain how lifebook is being used to build attachment and reduce trauma / 1 2 3 4 5
Week 2 / Behaviorally Specific Feedback
What behaviors did the employee exhibit that earned them this rating? How does it affect outcomes? / Coaching on Skill Development
What specifically does the employee need to do to earn a higher rating?
#38 / Review Case Application Practice Exercise II, comments from peer and trainer and how worker will approach families differently in the future based on this information. / 1 2 3 4 5
#38 / Ask worker to explain how increasing visits prior to reunification promotes stability of reunification / 1 2 3 4 5
Week 3
#32
#39 / Through discussion of a specific case, insure the needs of resource parents/relative caregivers have been identified and supports offered that insure a good match, prevent overload, prevent disruptions and/or abuse / 1 2 3 4 5
#8
#19 / Through observation of worker and birth family, rate skills of engagement (ie, process vs. content, active listening, fact/feeling/principle, treating people as resources vs. object, negotiation skills, etc. / 1 2 3 4 5

ESP Learning Reinforcement/Coaching Tool

Employee Initials______

Supervisor Initials______

Copy to: EmployeeEmployee’s Supervisor

Copy to: New EmployeeNew Employee’s Supervisor