An application letter should be written following the guidelines for

persuasive messages.

Correct.

neutral messages.

Incorrect.

goodwill messages.

Incorrect.

negative messages.

Incorrect.

The most important part of an application letter is the

summary of qualifications.

Correct.

attention-getting opening.

Incorrect.

action-promoting close.

Incorrect.

logical explanation.

Incorrect.

The closing paragraph of an application letter should

request an interview and make it easy to contact you.

Correct.

explain how you learned of the position and why you want it.

Incorrect.

give specific dates that you could come for an interview.

Incorrect.

name three or four references.

Incorrect.

If you do not know the name of the person who should receive the application letter, you should

call the company and ask the name and address.

Correct.

use TO WHOM IT MAY CONCERN as the salutation.

Incorrect.

send a general letter with a general greeting such as Dear Sir or Madam.

Incorrect.

apologize in the first paragraph for not using the name in the salutation.

Incorrect.

If you have a number of appointments and commitments during the next few weeks, in the close of an application letter discussing a possible interview time you should

offer to be at the interviewer's office at his or her convenience.

Correct.

mention that your schedule is not completely free.

Incorrect.

briefly and generally list your major appointments and commitments.

Incorrect.

say that hopefully your schedules will match.

Incorrect.

For most employers, the final decision on whether to offer a job will be based on the

interview.

Correct.

application letter.

Incorrect.

resume.

Incorrect.

follow up communication.

Incorrect.

Which of the following question is a behavioral interview question?

Tell me about a problem that you have had at work and how you resolved it.

Correct.

What does teamwork mean to you?

Incorrect.

Tell me about your education at . . . .

Incorrect.

How does your college education relate to this job?

Incorrect.

An interview question that asks about one of your weaknesses would be answered best by

naming a weakness and turning it into a strength.

Correct.

admitting the weakness.

Incorrect.

saying that you do not have any weaknesses.

Incorrect.

asking if it is necessary to talk about weaknesses.

Incorrect.

What would be the best response to an unacceptable interview question that asks about your religion?

Smile and say, "Two topics I learned to keep out of a conversation are politics and religion. My religion won't interfere with my job."

Correct.

Show irritation and say, "I would rather not say."

Incorrect.

Say, "That question offends me; can we move to the next one."

Incorrect.

Lie and say what you think the interviewer wants to hear.

Incorrect.

Following up an interview

should be done with a letter.

Correct.

is inappropriate.

Incorrect.

should be done with a phone call.

Incorrect.

should be done in person.

Incorrect.

The application letter is a goodwill message that uses the indirect approach.

False

Correct.

True

Incorrect.

You would send a general application letter if you apply for an unsolicited position or do not know if an opening is available.

True

Correct.

False

Incorrect.

Learning as much as you can about the business enables you to explain your qualifications for the job from the I-viewpoint.

False

Correct.

True

Incorrect.

If you are not sure that an opening is available, write an application letter using the direct approach.

False

Correct.

True

Incorrect.

You should indicate how you meet the employer's job requirements in an application letter.

True

Correct.

False

Incorrect.

The application letter opening paragraph should gain attention and motivate the reader to read the remainder of the letter.

True

Correct.

False

Incorrect.

The best color of stationery for an application letter is yellow because it will get attention.

False

Correct.

True

Incorrect.

As an interviewee, you should have questions of your own for the interviewer.

True

Correct.

False

Incorrect.

An interview is important because it can determine your career's future course.

True

Correct.

False

Incorrect.

The amount of appropriate eye contact with North American interviewers is 25 percent of the time, and possibly less depending on their cultural backgrounds.

False

Correct.

True

Incorrect.

If asked to tell about yourself as an opening interview question, you should share a number of personal and family details, as well as your likes and dislikes, so the interviewer will get to know you.

False

Correct.

True

Incorrect.

Even if you are definitely not interested in the job, it is still appropriate to follow up an interview.

True

Correct.

False

Incorrect.

If asked an illegal or inappropriate question, you are usually wise to show anger or irritation so the interviewer will know the question was offensive.

False

Correct.

True

Incorrect.

Appropriate clothing for a man to wear to an interview would be a two-piece conservative blue suit, white shirt, tie, polished shoes, and white socks.

False

Correct.

True

Incorrect.

When resigning from a job, you should use the direct plan of communicating.

True

Correct.

False

Incorrect.