AMEX - USPI V2-H264 MOV 1920x1080 16x9
(00:07)
Phillips: United Surgical Partners International, USPI, is Healthcare Management Company. We co-own and manage over 200 ambulatory surgery centers and 15 surgical hospitals throughout the United States.
(00:21)
Phillips: Internally we had discussed automating our accounts payable process, but we wanted to avoid having credit cards at the facility level. When the American Express representative came in and presented the BIP solution, it sounded like a very good fit for our organization.
(00:38)
Phillips: Most vendors were actually eager to help us. I believe that this is because I was approaching the sales people and not the accounting departments. Most of the sales people had a vested interest in making sure that our processes worked seamlessly with theirs.
(00:52)
Phillips: We spent a lot of money with our vendors and they frequently comes to us with requests for purchasing information, as well as ways of improving and promoting their products at our facilities.
(01:03)
Wagner: We view our participation in the BIP program as another opportunity to support USPI in its efforts to standardize systems and suppliers across the facilities. Our relationship with USPI is a critical one. Many hospitals and surgery centers are located in communities that support us with the gift of donation.
(01:23)
Wagner: Part of our mission is to ensure that tissue gets back to patients in those communities and USPI is an integral part of that.
(01:30)
Chance: Since USPI started using American Express for the payment processing we really haven’t felt any changes. The staff aren’t impacted at all. The vendors haven’t complained, they are happy with the process. And ultimately we’re more confident that they are getting paid immediately.
(01:48)
Phillips: Our CFO is very pleased with the American Express BIP solution, both for its automation and for the amount of money that we’ve been able to generate through our rebate checks.
(01:57)
Neinast: When we first implemented BIP, American Express helped us identify vendors who were already using the program with other customers. Once those vendors were enrolled and live, Stephanie used her relationships with our vendors to grow the program by more than 10 fold.
(02:14)
Neinast: We’ve seen a number of benefits from BIP. The biggest being that we have reduced the number of checks that we issue by about 40,000 checks a year. That saves us direct cost, in terms of checks, envelopes, fraud protection, bank processing fees, etc.
(02:31)
Phillips: The best part of my job is the interactions I have with various people. I love the procurement team. I enjoy working with vendors and I have a great deal of respect for the people at the facilities and the job that they do in improving the lives of others.
(End of Video – 02:56 Minutes)
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