All Wales Medicines Management Staff Resource Mapping Exercise 2015 (Revised 2017)

Service category Descriptions

RPS Standards / Category / Inclusion Activities / Exclusion Activities
Safe and Effective use of medicines / Aseptics / All aseptic unit activities – preparation, manufacture, documentation, operational management of aseptics e.g. Rotas, aseptic staff HR activities, admin, KPI, procedures, troubleshooting
Safe and Effective use of medicines / Technical services / Non sterile pre-packing, production work. Operational and staff management, admin, KPI, procedures, troubleshooting
Safe and Effective use of medicines / QC/QA / All QC or QA related activity. Operational and staff management, admin, KPI, procedures, troubleshooting
Safe and Effective use of medicines / Dispensary dispensing / Dispensing or assembling medicines for individual patients, including home medication supported administration scheme scripts / Ward based dispensing
Safe and Effective use of medicines / Dispensary clinical / Clinical check of prescriptions. Answering of clinical queries and clinical advice while in dispensary. / Ward based prescription checking
Safe and Effective use of medicines / Dispensary accuracy technical checking / Accuracy checking of dispensed or assembled medicines for prescriptions, ACT work / Ward based prescription checking
Safe and Effective use of medicines / Dispensary general / Operational management of dispensary, KPI, procedures, troubleshooting, dispensary rota, dispensary staff management, administration for operation of dispensary.
Patient Experience / Ward and speciality based services / Clinical pharmacy on wards. Activities include: medicines reconciliation, med history by technicians, ward based discharge, ward rounds, individual patient medication supply, medication reviews and rationalisation, patient counselling, MUR, DMUR, answering of clinical queries and providing clinical advice , interventions, Error/incident reporting. Operational and clinical staff management, admin, KPIs, procedures. / Specialist antimicrobial duties
Patient Experience / Antimicrobial Stewardship / Specialist antimicrobial advice, specialist antimicrobial ward rounds or clinical patient activities, specialist input for antimicrobials in primary care, antimicrobial related governance and stewardship activities e.g. guideline development.
Safe and Effective use of medicines / Primary care GP Surgery and cluster based work / All activities related to work in a GP surgery e.g. prescribing support, IP, specialist primary care areas e.g. care homes & virtual/intermediate care in patient homes, Home medication administration scheme management and assessment. Operational and staff management, admin, answering of clinical queries and clinical advice and troubleshooting. Associated travelling time / Financial or prescribing analysis, Specialist antimicrobial duties.
Delivering the Service / Community Pharmacy / All activities related to the community pharmacy contract, community pharmacy services provided by LHB staff, public health work.
Safe and Effective use of medicines / Procurement -Drugs / Ordering, invoice passing, receipt, storing, trouble shooting, procurement admin and meetings for medicines and surgical materials etc. Procurement operational management e.g. procedure development, KPIs, staff HR activities, admin.
Safe and Effective use of medicines / Distribution- Drugs / stock supply, stock checks, robot trouble shooting or housekeeping. Crash box or CDs assembly and checking. Vaccines. Operational management e.g. Rotas, staff HR activities. admin
Patient Experience / Clinics / All clinic related activity including clinical Pharmacy services to clinics answering of clinical queries and providing clinical advice, admin, procedures or operational and staff management
Delivering the Service / Research and development / Actual research activities, pharmacy practice development projects, MSc projects / Audit related activities
Delivering the Service / Clinical trials / Operational activities to support clinical trials, procedure writing, training. Research Risk review group or scrutiny
Delivering the Service / Education of non pharmacy staff / Provision of Ed/tr to other staff groups e.g. DRs, nurses
Delivering the Service / Education and Training for pharmacy staff / Provision of ed/tr to pharmacy staff undergoing formal qualifications, e.g. pre-reg, student techs, NVQ, Diploma Operational and staff management, admin
Delivering the Service / Receiving of Education and training / Pharmacy staff receiving Ed/tr for formal qualifications e.g. IP, diploma, NVQ, pre-reg. To include attendance at external education sessions, time spent with tutors for assessment or formal teaching sessions. / Pharmacy Service provision by training posts
Patient Experience / Medicines information / Medicine information queries requiring information search and documentation, MI pro-active information e.g. newsletters. Operational management of MI, MI procedures. Operational and staff management, admin, KPIs / Answering of clinical queries and clinical advice not referred to MI services.
Delivering the Service / Governance / Governance is the clinical and financial background work which underpins the operational services and includes:
Medicines safety activities – incident analysis, newsletters. NICE/AWMSG and all medicines finance activities.
Non-medicines finance work-directorate budget control.
CD governance- ward CD checks, LIN activities.
Medicine Management Committee activities - Procedure/guideline writing or scrutiny, Formulary work, IPFR support.
Directorate and GP prescribing reports, Pro-active information provision to primary care and directorates e.g. prescribing analysis, newsletters.
Audit related activity. Performance monitoring.
Delivering the Service / Management operational / HR work e.g. sickness mgt, dept wide rotas, dept troubleshooting, team leader meetings, PDRs / All direct service related or service staff related management to be included under the category of service this work relates to including KPIs
Delivering the Service / Leadership professional / Strategy, Planning, Development of service, Senior pharmacy team meetings, Representing LHB at All Wales/external meetings
Delivering the Service / Leadership corporate / Contributions to organisation (LHB/Trust) strategy, development, planning, performance etc
Delivering the Service / External work / Attending external agency meetings or related activities not as LHB representative e.g. NICE, AWPAG, external education providers, RPS/GPhC or professional organisations Boards.
Delivering the Service / General Administration / PA work, HR paperwork, paycards, meetings support. / All direct service related or service staff related administration to be included under the category of service this work relates to.