DANI JOHN

Ph no: +919447475754; Email:

Career Vision : I would like to offer my candidature for a suitable post in the travel related industry. I have completed training in passenger handling under IATA/UFTAA Foundation. I am confident that this would benefit your organization coupled with some of the skills I posses as detailed below.

Professional Experience

Akbar Travels of India, Trivandrum

a) Job Designation: Executive – Reservations and Ticketing (April 2007 – Present)

Nature of Work:

  • Domestic and International Ticket booking
  • Customer Service
  • Burst International tickets and ensure correct formatting and dates of tickets processed.
  • Use Galileo and other on-line segments to process tickets, for calculating and quoting air fares.
  • Booking flights on Galileo, sabre. Amadeus.
  • Experienced in CRS booking engine.
  • Issuing,Reissuing and Refunding tickets.
  • Handling different ticketing queue count.
  • Generating Daily reports on various queue’s worked for the day.
  • Negotiating with Airlines for fares and queries.
  • Floor walking and solving agent’s queries.

Creative Tours and Travels, Trivandrum

a) Job Designation: Executive – Reservations and Ticketing (January 2006-february2007)

Nature of Work:

  • Domestic and International Ticket booking
  • Customer Service
  • Burst International and Domestic tickets and ensure correct formatting and dates of tickets processed.
  • Use Galileo and other on-line segments to process tickets, for calculating and quoting air fares.
  • Booking flights on Galileo, sabre.
  • Experienced in CRS booking engine.
  • Issuing,Reissuing and Refunding tickets.
  • Handling different ticketing queue count.
  • Generating Daily reports on various queue’s worked for the day.
  • Negotiating with Airlines for fares and queries.
  • Floor walking and solving agent’s queries.

United Tours and Travels, Kollam (March2005 – December2005)

a) Job Designation: Trainee in Ticketing

  • Nature of WorkCustomer Service
  • Use Galileo and other on-line segments to process tickets.
  • Booking flights on Galileo.

Professional Profile

Technical skills and highlights

  • Organized and detail-oriented; knack for learning new things quickly.
  • Strong skills in time management, prioritizing tasks, and meeting deadlines.
  • Computer Reservation System in Galileo and Abacus (Sabre).
  • Internet skills and basic computer skills.Ms Word, Ms Excel.

Strengths

  • Good communication and interpersonal skills.
  • Highly motivated with strong commitment to teamwork and quality.
  • Excel in knowledge sharing environment.
  • Positive and having enthusiastic attitude.

Professional Qualifications

Airline and Travel Agency Management, Fare construction & Ticketing

(IATA, Authorised IATA training centre, Adoor), 2005

CRS (Computer reservation System in Galileo)

Secretarial Course

Academic Credentials

Pursuing Degree in AnnamalaiUniversity.

Pre-Degree in Humanities, KeralaUniversity, 1999

Secondary School Leaving Certificate from Board of Education, kerala

Personal Vitae

Date of Birth :19 May 1981

To Read, Write & Speak:English, Malayalam

Passport No.:F3898398

Address : Thazhakanjiram Vila veedu,

Nallila (p.o) .Kollam district,