Travelport Airline Insight Requirement/Installation ProceduresTravelport

Airline Insight Hardware/Software Requirements and Installation Procedures

Introduction

Travelport has created this document to provide you with the necessary hardware requirements and software pre-requisites needed to launch our latest product called “Airline Insight”. This application was build using the Windows Presentation Foundation (WPF) and utilizes Microsoft’s .NET Framework v4 (or v4.5) “Client Profile” plugin. This graphical BI reporting application is installed on a user’s workstation and it connects to application servers that are hosted on Travelport’s network domain.

Hardware and Software Requirements

 The user’s workstation (laptop, desktop or VMware) must be running one of the following 32 or 64 bit Microsoft Windows Operating systems.

  • Windows 7 family
  • Windows Vista family
  • Windows Server 2008 family
  • Windows Server 2003 family with Service Pack 2 or later installed

 Minimum free hard-disk space of 100Mb

 Typical RAM required to operate Windows is enough

 Preferred screen resolution of 1280 x 1024

The user’s workstation will also need to have Microsoft’s .NET Framework v4 (or v4.5) “Client Profile” installed. This is approximately a 50Mb installation file. You can check to see if you already have the .NET Framework installed by performing the following steps or just proceed to the Microsoft .NET Framework v4 installation steps below.

Do I have Microsoft .NET Framework v4 (or 4.5) already installed?

 Click the Microsoft Windows Start button located in the lower left hand corner of your computer screen.

 Next click Control Panel which will display the following window or one similar to it that contains various icons.

 Double click the Add or Remove Programs icon as shown above shaded in blue.

 The following Add or Remove Programs window should appear with a list of “programs” that are currently installed on your computer.

 Use the scroll bar to the right to scroll down the list and look to see if you have Microsoft .NET Framework 4 (or greater) listed as a program.

 As you can see, it is not listed in the following screen shot example below so you will need to proceed with the Microsoft .NET Framework 4 installation steps.

 If it is listed then you can skip the steps necessary to load the Microsoft .NET Framework 4 program and go directly to “How to access Travelport’s Airline Insight WPF Application”

 You can also close your “Add or Remove Programs” and “Control Panel” pop-up windows at this time as they are no longer needed.

Microsoft .NET Framework 4 (or greater version like v4.5) Installation Steps

 To download the file from Microsoft.com site, hold down your Ctrl key and click the following URL:

 The following Microsoft Download Center window will appear.

 Click the large shaped download button to begin the installation of Microsoft .NET Framework 4 Client Profile (Standalone Installer).

 The following pop-up window will appear.

 Click the Run button.

 You should see the following pop-up window appear providing you the download status.

 When this has completed the following pop-up window will appear.

 Click the Run button.

 This will download the Microsoft .NET executable file onto your computer then the following pop-up window will appear.

 Use your mouse and click within the white box to accept their license terms.

 This will place a green check mark within the box and change the Install button from grayed out (not active) to active as shown within the image below.

 Next click the Install button.

 The following Installation Progress window will appear.

 The following pop-up window will appear when the installation has completed and you can then click on the Finish button.

Required Internet Explorer Security settings

Before you can use Airline Insight, you need to perform these Internet Explorer updates to your “Trusted Sites” and “Pop-up Blocker” settings.

 All Airline Insight users need to add these 3 website domains to their trusted sites.

  • *.travelport.com (for Airline Insight data center websites)
  • *.travelportairlineinsight.com (for Airline Insight cloud sites)
  • *.vimeopro.com (for Airline Insight training videos)

 Open or launch your Internet Explorer.

 Then click Tools on your menu bar and click Internet Options within the drop-down as shown here.

 The following Internet Options window will appear:

 Click on the Security tab which will display the following window.

 Next click the Trusted Sites icon within the “select a zone to view or change security settings” box.

Change the Trusted Sites security zone to the correct level called “Medium – Low” level

  • Click on the Default Level button , as shown below
  • You will see the slider control appear and initially be set to a level like Medium or Low.
  • Move the slider to the level called “Medium – Low”
  • See image below for the correct setting

 Then click the Sites button which will display the following window.

 Un-check the box where it says “Require server verification (https:) for all sites in this zone” by clicking on the box.

 Enter the website *.vimeopro.com within the “Add this website to the zone:” area, then click the Add button.

 Enter the website *.travelport.com within the “Add this website to the zone:” area, then click the Add button.

 Enter the website *.travelportairlineinsight.com within the “Add this website to the zone:” area, then click the Add button.

See image below for completed settings:

 Then click the Close button which will return you to the Internet Options window.

 Finally, click the Apply button on the Internet Options window.

 You will also need to add several URLs (websites) to your browser’s Pop-up Blocker settings.

 This will allow Airline Insight’s Excel and HTML reports to open successfully, without displaying any warning messages.

 First, click on the Privacy tab, within your Internet Options window as shown below.

 Next, find the section called Pop-up Blocker. Then click the Settings button which will display the following window. Please note that if your “Turn on Pop-up Blocker” selection box does not contain a check mark then your Settings button will be grayed out.

 Enter the website *.vimeopro.com within the “Address of website to allow:” area, then click the Add button.

 Enter the website *.travelport.com within the “Address of website to allow:” area, then click the Add button.

 Enter the website *travelportairlineinsight.com within the “Address of website to allow:” area, then click the Add button.

 Next, click the Close button which will return you to your Internet Options window

Finally, there you can click the OK button.

 You have now added Airline Insight as one of your Internet Explorer trusted sites and prevented Pop-up Blockers from appearing when running our Excel or HTML reports.

How to access Travelport’s Airline Insight WPF Application

 A specific URL (website) will be provided to each airline client.

 Copy and paste or type in this URL supplied to you by Travelport (ie. ) within your Internet Explorer address box. Then click the green arrow or press your Enter key. Please note the “zz” refers to a region specific to your site and “xx” refers to your client specific Airline Insight site.

 The following browser window will appear:

 Click on the Launch Travelport Airline Insight button.

 The following pop-up security warning window will appear if:

  • This is the first time the Travelport Airline Insight application has been run on this computer or
  • If the Travelport Airline Insight application has been upgraded to a newer version.

 Click the Run button to proceed.

  • Why is this Security Warning pop-up window being shown to me and is it safe to continue?

Microsoft Windows has security mechanisms in place to notify users when a 3rd party WPF (Windows Presentation Foundation) application is being installed onto their computer. Travelport Airline Insight is a secure WPF application and utilizes a 3rd party signed authority called “Verisign” to certify this application has been written and published by Travelport. If desired, you can click on the Publisher link within this pop-up window and it will confirm this application has been published by Travelport and signed by Verisign.

 NOTE: If the following pop-up window appears then you do not have Microsoft .NET Framework 4 (or higher) Client Profile installed correctly.

  • You will need to complete the Microsoft .NET Framework 4 Client Profile installation steps (see above) before launching the Travelport Airline Insight application.

 Finally, The Travelport Airline Insight application window will open.

 Please use the Username and Password that has been provided to you by Travelport.

How to receive Travelport’s Airline Insight Email notifications

 Each client should check with their internal IT department to determine what ‘spam’ program(s) are used and request that they be updated to include two Travelport Airline Insight URL domains. Each user should also check their personal PC or computer’s settings to ensure that the domains are also updated.

 An update to the “whitelist” needs to be performed to ensure that emails from either of the these two domains are not blocked:

  • airlineinsight.travelport.com
  • travelportairlineinsight.com

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