Scripts that bring a 80% call back rate
Day after you sell a product:
Hi Carol, it’s Dee with BeautiControl. I was calling you to let you know that you did something yesterday that really made a difference to me. I wanted to tell you about it, please give me a call at 563-3555-5555.
Your response when they call back:
Thank you so much for calling me back, Carol. You know you did something yesterday that really made a difference to me and I wanted to tell you about it.
My job relies heavily on me getting outside of my comfort zone and engaging with other people, getting to know them and teaching them how our products can help them. When I share about our products and clients purchase products from me – it not only helps me in the obvious way, it helps me believe in myself and that I can do this and make a difference in others lives too. I just wanted to tell you that you made a difference in my life. (pause and let her respond)
I also wanted to let you know you will be receiving your products in about a week. I will be calling you to find out how you like your products and I want you to feel free to call me if you are happy or unhappy with your products. How does that sound?
She said she wanted to book but has not chosen a date yet;
Hi Carol, it’s Dee with BeautiControl, I’m sure you remember me from Sara’s spa last night; I just wanted to let you know you did something last night that made a difference for Sara. I wanted to tell you about it. Please call me at 555-555-5555
Your response when they call back:
I’m glad you called me back; you did something last night that really made a difference for Sara. I don’t know if you know this or not, but the things my hostesses worry about most is if their friends are going to come to their spa. And when someone like you takes the time to drive over and spend the evening with her - it really means the world to her – she feels appreciated and loved. I wanted to let you know what a difference you made to her last night and to me of course. I really appreciated your order. (pause and let her respond)
Last night you said you would like to book a spa party and I don’t if that’s something you are still interested in, but I wanted to tell you as one of my hostesses what you would receive for having a spa.
Right away you can purchase your skin care set at ½ price, you’ll receive the same beautiful neck wrapSara received last night at her spa and you receive a ½ price product for each buying guest that attends your spa. Along with many other gifts and free products! Would you like to be one of my hostesses for October?
A lead met at store, etc.
Hi Carol, it’s Dee I met you yesterday in the grocery store line – you said something yesterday that I’ve been thinking about and I have a question I’d like to talk to you about – can you give me a call back at 563-555-5555?
Call back response:
Hi Carol, I’m so glad you called me back. Yesterday you expressed interest in what I do and I don’t know if you were saying it just to be friendly or not – but if are truly interested, I’d love to answer your questions.
Call Book a Thon:
Hi Carol, it’s Dee Something happened today that made me think of you and I really want to share it with you!
Your response when they call back:
I’m glad you called me back; (tell them why you thought of them and how BC can help to fill that need.)
(Reminder to you… )
Right away you can purchase your skin care set at ½ price, you’ll receive the same beautiful neck wrap Sara received last night at her spa and you receive a ½ price product for each buying guest that attends your spa. Along with many other gifts and free products! Would you like to be one of my hostesses for October?