STUDENT LEARNING OUTCOMES BY STUDENT SERVICE AREA

FINANCIAL AID

Core Institutional SLOs / Outcome of Communication / Method/Source
of Communication / Method of Assessment / Analysis of Assessment & Change for Improvement
Critical Thinking / Student ability to read, understand and evaluate U.S. Department of Education and college information required for Title IV and State aid / · Application
· WLAC Web site
· FAFSA web site / Completeness of documentation
adherence to stated U.S. Federal and State guidelines and college standards / A student centered Financial Aid and Scholarships Office, advising and service orientation is maintained, in all Financial and student activities
The process by which reinforcement and changes may be made is via a periodically emailed and personally distributed student surveys. Climate survey and other data are also collected via the District and campus tools. This will permit collection of replies to the Financial Aid Office
Survey data and other collected comments will be compiled for evaluation and the facilitation of needed changes
Communication / 2 Effective use of writing and computational expression
3 Successful written and
verbal communication with
the Financial Aid Office / · Application
· Web site
· Personal / Ability to effectively communicate, in writing and verbally, for the college application and ongoing conduct in budgeting and finance matters
Quantitative Reasoning / 4 Having or finding needed financing for college attendance
5 Administering personal expenses and accounts for college and daily living expenses / · Application
· Orientation
· Office contact / Ability to continue college attendance and provide living expenses. Debt management and financial literacy testing for students applying for loans by the office to reflect understanding in budgeting and personal financing
Self Awareness /
Interpersonal /
Diversity / 6 Ability to place ones self in the total scheme of becoming financially responsible
7 Learning to develop a lifestyle on financial status
8 Learning to learn and interact with govt. programs / · Financial Aid Workshops
· Orientation
· Office contact
· Web site / Persistence and problem-free existence in community, academic programs and budgeting
Civic Responsibility / Ethics / 9Application of knowledge of American culture, ethics, and academic standards
 Familiarization with and application of American standards of plagiarism & fraud standards / · Catalog
· Financial Aid Guide
· Orientation / · Student application of knowledge of the American culture, ethics, and legal system resulting in positive and legal US/California residence and policies for college attendance, resulting in no adverse legal or college disciplinary action
Technological Awareness / Use of internet for
communication / · Web site / Successfully use both the telephone and the computer/internet, for communication with the Financial Aid Office

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