COT8-DC-116

Offered at no cost to employers,
Please contact Sharon Ferguson at

Administrative Assistant/Executive Secretary

——— Highlights of Career ———

Independent, self-motivated professional with sixteen years of skillful administrative and management support to Senior Executive. Progressive experience and cumulative skills offer the following attributes that are critical to a smooth-functioning executive office.

Professional Image, via verbal and written communications and personal attire, as Corporate Liaison representing top executive’s office to media and business community

Project Completion with dedicated focuson corporate goals and objectives with ability to prioritize, manage, and complete projects on or ahead of schedule

Reputation for growing positive relationshipswith clients, colleagues, and personnel at all organizational levels

Recognizedas successful and resourceful in steady-handed crisis management, confidentiality issues, and executive protocol

Extraordinary technical skills, including but not limited to: MS Word, Excel, Main Frame Series System

——— Professional Experience ———

 Deaconess Hospital, Oklahoma City Oklahoma, 1991 — 2008

Administrative Assistant: Served as assistant to the CEO and Medical Director, carrying out a variety of duties that required high ethical standards, strong presentation skills, diplomacy, tact, and strict attention to detail as demonstrated by the following:

Organization and Administration

Collaborated closely with CEO in developing a daily schedule that was efficient and productive

Streamlined office operations and ensured quality by creating effective organizational and data management systems that resulted in quick and easy access to critical information

Coordinated and set up high-levelconference calls, board meetings, management meetings, special events and travel arrangements for CEO

Updated and maintained CEO’s calendar; worked with department managers in support of on-going special projects

Developed, formatted and updated databases

Client and Personnel Relations

Answered a high volume of callsand in-person contacts including department heads, community VIPs, clients, and vendors; treated all equally with respect, proper and correct information, and referrals

Prepared and coordinated dissemination of information to Board of Trustees, Executive Medical Staff, Leadership Team and Administration

Wrote a variety of correspondence and reports; proofed and edited documents, documented corporate records

Generated good willand open lines of communication among executives, board members, middle managers, and all department personnel as well

COT8-DC-116

Offered at no cost to employers,
Please contact Sharon Ferguson at

Administrative Assistant/Executive Secretary

——— Other Relevant Experience ———

The following positions served as foundation for developing and applying education, training, and professional standards of ethics in the workplace

Harrell, Clendening, & Coyne, Attorneys at Law, Bloomington, Indiana

Paralegal

 Najam Law Office, Attorney, Bloomington, Indiana

Legal Secretary

 Medical Assistant, Cudahy Clinic, Cudahy, Wisconsin

 Deli Store, Milwaukee, Wisconsin

Co-Owner

——— Education and Training ———

Indiana University, Bloomington, Indiana

Courses in: General Studies

~

Certification: Women’s Skills In Management

Two years of coursework

Paralegal Certification

American Bar Association

——— Volunteer and Community service ———

Northwest Optimist Club, Oklahoma City, OK
Arthritis Foundation, Oklahoma City, OK
References available upon request