ACE Video Rentals

Diamond Video Rentals - Minutes of JAD Session

Date: Monday 20th March 200X, 2.00pm

Present:John Vandrine, owner of Diamond Video Rentals

Deb Papadopoulos, Dawn Schultz, Ted Sloan

Systems Analyst, ITSolutions

Purpose

Review the scope of the system as outlined in the interview with John Vandrine.
Identify more detail of the data and processes required.
Get agreement from the team that we are proposing a solution which will work well for all aspects of the business and that the staff are comfortable with using.
Identify requirements raised outside the scope as components to be developed later if cost justified, to ensure that the design allows for easy later additions.

Output

Functions to be developed / Data requirements
Create a customer database / Customer no, name, phone, address
Create a video database / Video no., name, classification, storage location, availability for rental or sale
Customer/Video link / Customer no., video no., date due, date booked
Overdue video report / Date due > current date, video no., title, customer name
Reserved video report / Date booked, video no., title, customer name
Mail out to customers of advertised specials / Customer name, address, labels, special information sheet
Automatic links to accounting system / May be a later enhancement to the system?
Review available titles over the internet / May be a later enhancement to the system?
Reserve titles over the internet / May be a later enhancement to the system?
Low activity customers report / Customer no., date last rented, number of videos rented
Slow moving videos report / Video no., date last rented, date purchased, number of days rented
Reshelving list for returned videos / Video no., title, storage location
Access cards for new customers / Customer
Card swipe customer recognition and title link / Customer no. from card reader, title from bar code reader. Allow for linking multiple titles in one transaction

The last two requirements may be outside the initial scope but the staff feel that speeding up the customer interaction will solve some customer satisfaction issues not previously raised by the owner.

Actions

John will review the initial budget and possible timing of implementation.
ITSolutions will review the capacity of the current hardware to accommodate the required functionality of the proposed system.
ITSolutions will draw up sample screen and report layouts for further review with the staff.

Ref: icaa4041a_jad_session.docPage 1 of 2