FMM Institute (475427-W)

Penang Branch


INTRODUCTION

Training needs analysis or TNA process is a series of activities conducted by management staff or trainers to identify problems or other issues in the workplace, and to determine whether training is an appropriate response.

The needs analysis is usually the first step taken to cause a change. This is mainly because a needs analysis specifically defines the gap between the current and the desired individual and organizational performances which is usually known as the training or competency gap

COURSE OUTLINE

•Who to conduct the Needs Analysis & Why?

•The 3 criteria to perform TNA

•How the people will experience perception change in the training needs.

•How to close the competency gap between an organization’s goals and it’s present performance.

•Designing a well-performed analysis that provides information leading to solutions that focus on the areas of greatest need.

•Process of conducting a training needs analysis systematically

•The TNA principles of observing, probing, analyzing and deducting.

•Methods of Identifying Training Needs

•How to design Training needs for new hires, veteran employees and trainees currently in the training program.

•Methods of Retaining & Upgrading Veteran Employees

•Identifying Employees’ Training Requirements

•Techniques for Determining Specific Training Needs.

•Designing checklist to conduct interviews and questionnaires.

OBJECTIVES

Upon completion of the course, participants should be able to:

•Conduct training needs effectively to suit the organization’s requirements.

•Identify key areas hat need training requirements.

•Design training needs analysis checklist effectively.

•Apply training needs principles and criteria to formulate a training program..

Methodology

Role plays, group discussions, activities and design TNA presentations

TARGET GROUP

Supervisors, executives and managers who want to learn more about the issues addressed and improve their TNA skills.

THE FACILITATOR

Mr. Steven Khong is a certified motivational speaker and self development coach in the MLM and MNC fraternity since 1993. He has conducted a lot of seminar courses for many entrepreneurs, managers and leaders in the industry. Among the courses he designed are The Winning Attitude, Train The Trainer program, Public Speaking program, Communication Skills, Leadership Skills, Customer Service and Road To Peak Performance Manager program. During the course of his training, he has traveled extensively in the South East Asia region to share his experience with a lot of entrepreneurs and industry leaders where he spent two years in India and three years in Indonesia.

His training is geared towards accelerate learning with emphasis on involvement, interaction, innovation, positive attitude collaboration, paradigms and teamwork. His presentation is short, humorous and witty with a lot of short stories and motivational anecdotes to send the desired messages to the participants involved.

Steven’s forte lies in intra-personal skills such as changing the mind – set of an individual by altering their set of beliefs and perception and developing their self-awareness to a new level.

Among some of the organizations who have engaged his services are Komag Penang, PC Mahlin, Eonmetall, Panasonic, Sharp Roxy, Benq, Intel, Nestle, Penang Port Commission, Baxglobal, SMCI Globetronics, E & O Hotel Group, Bank Negara, MEPS, TenagaNasional, Segi College, ShuangHor Malaysia, Jeou Shun Taiwan, Luxor Network Marketing (Malaysia and Singapore), PT. BOS (Indonesia) and JS Herbal Marketing Pvt. Ltd (India)

ADMINISTRATIVE DETAILS

COURSE FEERM780(FMM Member) / RM880(Non-Member) per participant

(The fee includes luncheon, coffee/tea breaks and notes)

DRESS CODE Office Attire

REGISTRATIONParticipation in the programme is based on a first-come-first-served basis. Cheques made in favour of the “FMM Institute” should be forwarded on or before programme date to the FMM Institute, Northern Branch, BandarSeberang Jaya. Participants who registered but did not attend, will be billed accordingly.

CANCELLATIONThere will be no refund for cancellation within 2 days prior to the programme, 50% for cancellation between 3 – 6 days and full refund for cancellation 7 days prior to the programme. Please inform in writing if you intend to cancel. A replacement can be accepted at no additional cost.

DISCLAIMERThe FMM Institute reserves the right to change the facilitator, date and to vary / cancel the programme should unavoidable circumstances arise. All efforts will be taken to inform participants of the changes. Upon sending the registration form, you are deemed to have read and accepted the terms and conditions.

ENQUIRIESMs Nazliza/ Rashida

FMM Institute

No 2767, Mukim 11, LebuhTenggiri 2, Bandar Seberang Jaya,

13700 SeberangPerai

Tel: 04-6302052 (Nazliza)/ 04-6302050(Rashida)

Fax:04-6302054

Email : /

CLOSING DATE :15 November 2013

REGISTRATION FORM

Training Needs Analysis (TNA)
19-20 November 2013
9.00AM – 5.00 PM
Training Venue:
Eastin Hotel, Georgetown, Penang.
To : MsNazliza/ Rashida (Fax : 04-6302054)
(E-mail: / )
FMM Institute (Penang Branch)
FMM Institute (Penang Branch)
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