Appendix A
Accessible Transportation Services - Toronto
East York
Name: Call A Service Inc. / Harmony Hall Centre for Seniors
Website:
Phone: Programs Office: 416-752-0101, Transportation Office: 416-752-8868
Fax: 416-752-8869
Address: 2 Gower Street, Toronto, Ontario, M4B 1E2
Email:
Serves: Seniors 60+ and adults with physical disabilities. Call 1 week ahead. Can accommodate wheelchairs.
Area served: Old East York and Southwest Scarborough catchment area
Name: Wheel-Trans
Phone: Office: (416) 393-4111, Booking: (416) 393-4222, Automated Booking: (416) 397-8000, TTY Number:(416) 393-4555
Fax: N/A
Address: Wheel Trans, 580 Commissioners Street, Toronto, Ontario, M4M 1A7
Email:
Serves: Wheel-Trans provides door-to-door accessible transit service for persons with physical disabilities using accessible buses, contracted accessible and sedan taxis.
- Pre-booking is required.
- Registration is required.
- You do not have to be in a wheelchair or scooter to qualify for the service, but you do have to exhibit a need for a modified or accessible vehicle.
Services include: Individuals with disabilities who visit Toronto may use Wheel-Trans service for a two week period yearly. You must be registered with a paratransit provider where you live (i.e. wheelchair and scooter users).
- Service is available seven days a week.
- Weekdays: 6:00 A.M. to 1:00 A.M.
- Weekends and holidays: 7:00 A.M. to 12:30 A.M.
Area served: Within the City of Toronto with connections to accessible services in adjacent municipalities.The service area is bounded by York Region to the North, Mississauga to the West and Pickering to the East.Wheel-Trans also provides service to Lester B. Pearson International Airport.
Name: NeighbourhoodLinkand Support Services
Website:
Phone: 416-691-7407
Fax: 416-691-8466
Address: 3036Danforth Ave. Toronto, ON, M4C 1N2
Email: .
Serves: Seniors 60+ and adults with disabilities
Services include: Personal care, housekeeping, shopping, transportation, and snow shovelling.
Area Served: East York, northern limits to Lake Ontario and Victoria Park Ave. to Coxwell Ave
Name: Storefront Humber
Website:
Phone: 416-259-4207
Fax:416-259-4200
Address: 2445 Lakeshore Blvd. W., Etobicoke, ON, M8V 1C5
Email:
Serves: Seniors 65+ and adults with physical or mental disabilities. Home visits and assessment. Call ahead 2 days. Folding wheelchairs ok.
Area served: Brown Line to Park Lawn and Bloor St. to the lake
North York
Name: Circle of Care
Website:
Phone: 416-635-2860 x431
Fax: 416-635-1692
Address: 530 Wilson Ave., 4th Fl.,Toronto, ON M3H 1T6
Email:
Serves: Seniors, adults with physical disabilities or cognitive impairments, caregivers and expectant mothers. Folding wheelchairs are ok, but person must be able to transfer independently to car. Home assessment done.
Area served: Steeles Ave. W. to St. Clair Ave. W. and Yonge St. to Dufferin St.
Name: Don Mills Foundation for Seniors (DMF)
Website:
Phone: 416-447-7244 x41
Fax: 416-447-6364
Address: 1 Overland Dr., North York, ON M3C 2C3
Email:
Serves: Transportation for seniors 55+ and people with disabilities. Clients must transfer independently. Not wheelchair accessible, but walkers ok. Call 5-7 days ahead.
Area served: Bayview Ave. to Victoria Park and Sheppard Ave. to North York city boundary
Name: Downsview Services for Seniors
Website:
Phone: 416-398-5510
Fax: 416.398.5535
Address: 497 Wilson Avenue, Toronto, Ontario, M3H 1V1
Email:
Serves:Seniors 55+, adults with physical disabilities. Assessment needed. Not wheelchair accessible.
Area served: Steeles Ave. W. to Lawrence Ave. W./Briar Hill Ave. and Bathurst St. to Humber River
Name: Easter Seal Canada-Disability Travel Card
Website:
Phone: 416-932-8382 or 1-877-376-6362
Fax: 416-932-9844
Address: 40 Holly St, Suite 401, Toronto, ON, M4S 3C3
Email:
Serves:The Disability Travel Card™ provides identification to a person with a permanent disability, which will allow an adult attendant, travelling with the person with a disability, to travel at no cost.
Name: Hospital Special Needs Incorporated
Website:
Phone: 416-391-2937 or 416-261-9818
Fax: 416-391-0807
Address: 170 The Donway W., St. 208, Don Mills, ON, M3C 2G3
Email:
Serves:Seniors and adults with physical disabilities. Referral required from institutions where clients reside. Group transportation, institutions provide escorts as necessary. Only serves groups who live in institutions.
Area served: Within and outside amalgamated Toronto.
Name: NeighbourLink North York
Website:
Phone: 416-221-8283
Fax: 416-221-9577
Address: Willowdale Presbyterian Church, 38 Ellerslie Ave., North York, ON, M2N 1X8
Email:
Serves: Seniors and adults with physical disabilities. No emergency or chronic services. Hours Tues. and Fri. 9 AM-12 PM and Wed evening from 6:30-9 PM. Cannot accommodate wheelchairs. Call 5-7 days ahead.
Area served: North York
Name: North York Seniors Centre
Website:
Phone: 416-225-1231 x31
Fax: 416 225.9867
Address: 80 Sheppard Ave. W.,North York, ON M2N 1M2
Email: n/a
Serves: Seniors only 55+. Walkers are ok, but not wheelchairs.
Area served: Steeles Ave. to Hwy 401 and Victoria Park Ave. to Bathurst St.
Name: Agincourt Community Services Assoc.
Website:
Phone: 416-321-6912
Fax: 416-321-6922
Address: 4155 Sheppard Avenue East Suite 100, Toronto, M1S 1T4
Email:
Serves: Volunteer drivers take seniors and people with disabilities to medical appointments within Scarborough. Unable to accommodate wheelchairs or scooters.
Area served: Steeles Ave. E. to Hwy 401; Markham Rd. to Victoria Park
Name: Warden Woods
Website:
Phone: 416-6941138
Fax: 416-694-1161
Address: 74 Firvalley Court,Scarborough, ON, M1L 1N9
Email:
Serves: Transportation for seniors and adults with physical disabilities. Cannot accommodate wheelchairs.
Area Served: Lake Ontario to Eglinton Ave. E. to Victoria Park to Kennedy Rd.
Name: Carefirst Seniors and Community Services Assoc.
Website:
Phone: 416-502-2323
Fax: 416-502-2382
Address: 3601 Victoria Park Ave., Ste. 501, Scarborough, ON, M1W 3Y3
Email:
Serves: Transportation and escort service for seniors and adults with disabilities. Has minivan for 14 passengers. Cantonese, Mandarin and Vietnamese only spoken by volunteer drivers. Application by home visit and assessment.
Area served: Scarborough
Momiji Health Care Society
Name: Momiji HealthCare Society
Website:
Phone: 416-261-6683
Fax: n/a
Address: 3555 Kingston Rd., Scarborough, ON M1M 3W4
Email:
Serves: Transportation for seniors only (60+). Japanese spoken by the drivers. Serves primarily the Japanese community.
Area served: Scarborough and the east end of Toronto
Name: St. Paul’s L’Amoreaux Seniors’ Centre
Website:
Phone: 416-493-3333
Fax:416-493-3391
Address: 333 Finch Ave. E., Scarborough, ON, M1W 2R9
Email:
Serves: Transportation for seniors and adults with disabilities. Priority given to medical appointments. Must call 2 days ahead of time and register with centre. Can accommodate wheelchairs.
Area served: Steeles Ave. E. to Hwy 401; Kennedy Ave. to Victoria Park Ave.
Name: Trans Care Community Support Service
Website:
Phone: 416-750-9885
Fax: 416.750.1310
Address: 1045 McNicoll Ave., Scarborough, ON, M1W 3W6
Email:
Serves: Transportation and escort services for seniors, disabled and chronically ill adults with priority given to medical appointments. Can accommodate wheelchairs.
Area served: Scarborough
Name: Scarborough Centre For Healthy Communities
Website:
Phone: 416-847-4125
Fax: n/a
Address: 3545 Kingston Rd. (corner of Markham & Kingston), Scarborough, ON, M1M 1R6
Email:
Serves: Transportation and escort services for elderly and disabled people. Call or drop in. Can accommodate wheelchairs.
Area served: Hwy 401 to Lake Ontario; Scarborough east of Markham Rd. Toronto
Name: Canadian Red Cross Society
Website: ww.redcross.ca
Phone: 416-236-3180
Fax:n/a
Address: 1623 Yonge St., Toronto, ON M4T 2A1
Email:
Serves: Transportation for seniors and persons with disabilities. Call 3-4 days ahead. No escort service. Cannot accommodate wheelchairs or scooters.
Area Served: GTA
Name: Dignity Transportation Inc.
Website:
Phone: 416-398-2222, Toll free 1-866-398-2109
Fax: 1-866-849 - 5869
Address: 100 Hanlan Road, Unit 3 – Ground, Vaughan, ON, L4L 4V8
Email:
Serves: Special Needs Transportation. Provides quality service, safety, reliability, comfort and punctuality through transportation services that promote accessibility to those using wheelchairs, scooters, have mobility impairments, cognitive disabilities as well as ambulatory clients.
Area Served: All GTA
Name: Good Neighbours Club
Website:
Phone: 416-366-5377
Fax:416-366-4213
Address: 170 Jarvis St., Toronto, ON M5B 2B7
Email:
Serves: Transportation for men only 50+. Must be a member of club, but it is free. Can accommodate wheelchairs. To apply, drop in Mon.-Fri., 9 AM-4 PM.
Area Served: Bloor St. to the lake and Broadview to Bathurst St.
Name: Mid-Toronto Community Services
Website:
Phone: 416-962-9449 x31
Fax: 416-962-5541
Address: 192 Carlton St., 2nd Fl., Toronto, ON, M5A 2K8
Email:
Serves: Provides transportation for seniors, adults with physical disabilities or who are chronically or terminally ill. Cannot accommodate non-folding wheelchairs.
Area Served: north to the CPR tracks in Rosedale, south to Lake Ontario, east to Don Valley Parkway, west to Yonge St.
Name: Phillip Aziz Centre
Website:
Phone: 416-363-9196
Fax: 416-363-6983
Address: 558 Gerrard Street East, Toronto,ON,M4M 1X8
Serves: Transportation only for people with cancer or HIV. Transportation to medical appointments or home care support services. Application: professional referral or call directly for assessment. Cannot accommodate wheelchairs.
Area Served: GTA
Name: St. Christopher House
Website:
Phone: 416-532-4828 x 246
Fax: 416-532-8739
Address: 248 Ossington Ave. (at Dundas), Toronto, ON, M6J 3A2
Email: org
Serves: Transportation for seniors 55+ and people with disabilities. Can accommodate folding wheelchairs. Must be able to transfer independently.
Area Served: Bloor St. to Lakeshore Blvd., Roncesvalles Ave. to University Ave.
Name: Scott Mission
Website:
Phone: 416-923-8872
Fax: n/a
Address: 502 Spadina Ave., Toronto, ON, M5S 2H1
Email:
Serves: Transportation services for seniors and people with disabilities. In-home assessment. Cannot accommodate wheelchairs. Call between 2- 4 PM.
Area Served: St. Clair Ave. W. to College St; Yonge St - CPR tracks (Old Weston Rd.)
Name: SPRINT (Senior Peoples’ Resource in North Toronto)
Website:
Phone: 416-481-6411 ext.234
Fax: n/a
Address: 140 Merton St., 2nd Fl., Toronto, ON, M4S 1A1
Email: .
Serves: Transportation for seniors 60+ and adults with disabilities. Can accommodate folding wheelchairs.Must register with the program first.
Area Served: Bayview Ave. to Bathurst St.; Hwy 401 to Bloor St.
Name: Toronto and Central Ontario Regional Hemophilia Society
Website:
Phone: 416-972-0641
Fax: n/a
Address: 65 Wellesley Street E, Suite 501, M4Y 1G7
Email:
Serves: Transportation for persons with hemophilia, Von Willebrand’s disorder or related blood disorders. Funding is provided for people to take taxis to and from clinics and hospitals.
Area Served: Toronto and Central Ontario
Name: Travellers Aid Society of Toronto
Website:
Phone: 416-366-7788
Fax: n/a
Address: 65 Front St., Union Station, Rm. B23, Toronto, ON, M5J 1E6
Email:
Services: Discount bus tickets provided on receipt of payment from recognized agencies. Meets and assists persons with physical disabilities and provides guidance and information. Will provide physical assistance as well as help with buying tickets, finding platforms, etc. Booths at all Pearson Airport terminals, Union station and the bus station at Dundas and Bay. Booths open 7 days/week, 9:30 AM-9:30 PM.
Area Served: Pearson Airport, Terminal 1 at 905-676-2868, Terminal 2 at 905-676-2869, Terminal 3 at 905-612-5890; Union Station arrivals level at 416-366-7788
Name: Silver Circle: West Toronto Support Services
Website:
Phone: 416-653-3535
Fax: 416-653-3559
Address: 80 Ward St., Toronto, ON, M6H 4A6
Email:
Serves: Transportation for seniors and adults with physical disabilities or who are ill or convalescing. Can accommodate people with folding wheelchairs. Must be able to transfer themselves. Application by home visit assessment
Area Served: Humber River to Bathurst St. St. Clair Ave. W to Bloor St. West and Swansea/Roncesvalles area south of Bloor
Name: WoodGreen Community Centre of Toronto
Website:
Phone: 416-645-6000 ext. 1262
Fax: 416-469-2947
Address: 815 Danforth Avenue, Toronto, ON,
Email:
Serves: Transportation for seniors, persons with disabilities or developmental delays, persons who are socially isolated or who have a history of mental illness. Persons using folding wheelchairs can be accommodated. Wheelchair groups outside of catchment’s area are ok. Can refer people to other agencies providing transportation.
Area Served: north to former East York, south to Lakeshore Blvd., east to Coxwell, west to the Don Valley Parkway, York
Name: Humber Community Seniors Services
Website:
Phone: 416-249-7946
Fax: 416-249-4219
Address: 1167 Weston Rd. Toronto, ON M6M 4P5
Email:
Serves:Seniors, adults with disabilities, persons who are chronically ill or convalescing. Cannot accommodate wheelchairs.
Area Served: Hwy 401 to Dundas St. and Dufferin St. to Scarlett Rd.
Name: St. Clair West Services for Seniors
Website:
Phone: 416-787-2114 x214
Fax: n/a
Address: 2562 Eglinton Avenue West, Suite 202, M6M 1T4
Email:
Serves: Seniors 55+, adults with physical or cognitive impairments and adults who are convalescing. Can accommodate folding wheelchairs.
Area Served: Spadina Ave. to Dufferin St. and Lawrence Ave. to Dupont St.
Name: Wheelchair Accessible Transit
Website:
Phone: 416-884-9898, 416-209-0950
Fax: 416-661-0303
Address: 2727 Steeles Ave. West, Suite 303A,Toronto, ON, M3J 3G9
Email: or
Serves: Wheelchair Accessible Transit provides a door-to-door wheelchair transportation service. It provides service to consumers in Toronto and the surrounding regions. The vehicles are converted mini-vans and extended size passenger vans. Transpiration services provided at a flat rate.
Area served: York Region
Name: Airline Limousine
Website:
Phone: Head Office (Administration): 905-264-4009 / Reservations: 905-676-3210 or 416-675-3638 / Out of Town: 1-800-263-5466.
Fax: n/a
Address: 51 Royson Road, Suite 13, Woodbridge, ON L4L 8P3
Email:
Serves: Provides direct service from your home or office and Toronto International Airport.
Area Served: GTA
Name: YRT Mobility Plus
Website:
Phone: 905-762-2100 or 905-762-2112,( TTY local) 905-881-5872
(TTY toll free) 1-866-276-7479
Fax: 905-762-2110
Address: 50 High Tech Rd. North York, ON
Email:
Serves: Provides accessible transportation with no transfers required across municipal boundaries. Must register and call 2 days ahead of time. Has Scrip Ride Program which is spontaneous service subject to vehicle availability. Can accommodate wheelchairs.
Taxis
All taxi companies will accommodate people using folding wheelchairs or walkers. It has been mandated by the Municipal Licensing & Standards Division, Taxi licensing committee.
Appendix B
Ontario – Independent Living Centres
Le Phénix *
330, rue St-Philippe, CP. 399
Alfred, ON K0B 1A0
Tel/Tél: (613) 679-1244/ Fax/Téléc. : (613) 679-2664
General Email / Courriel général :
Judith Parisien, Directrice générale
Breaking Down Barriers
Independent Living Resource Centre
115 Hurontario St., Unit 203
Collingwood, ON L9Y 2L9
Tel/Télé.: (705) 445-1543/Fax/ Téléc.: (705) 445-1656
TTY/ATS: (705) 445-1658
General Email/Courriel général :
Andrea Abbott-Kokosin, Executive Director
Disability Resource Centre for Independent Living
Centre de Ressources pour la Vie Autonome
5-29 Byng Avenue
Kapuskasing, ON, P5N 1W6
Tel/Télé.: (705) 335-8778/Fax/Téléc.: (705) 335-5666
General Email / Courriel général :
Patricia Simone, Executive Director
Independent Living Centre Kingston
298 Concession Street
Kingston, ON K7K 2C1
Tel/Télé.: (613) 542-8353/Fax/Téléc.: (613) 542-4783
TTY/ATS: (613) 542-8371
General Email / Courriel général :
Mike Murphy, Executive Director
Independent Living Centre of Waterloo Region
201-127 Victoria Street South
Kitchener, ON N2G 2B4
Tel/Télé.: (519) 571-6788 Fax/Téléc.: (519) 571-6388
TTY/ATS: (519) 571-7590
General Email / Courriel général :
Bil Smith, Executive Director
The Independent Living Centre London & Area (ILCLA)
101 - 433 King Street
London, ON, N6B 3P3
Tel/Télé.: (519) 660-4667/Fax/Téléc.: (519) 660-6818
General Email / Courriel général :
Pam Quesnel, Executive Director
Ottawa Independent Living Resource Centre
Centre de ressources pour la vie autonome d’Ottawa
401 – 214 Montreal Road
Ottawa, ON, K1L 8L8
Tel/Télé.: (613) 236-2558/Fax/Téléc.: (613) 236-4562
General Email/ Courriel général :
Katie Paialunga, Executive Director
RISE: Resource Centre for Independent Living
70 Isabella Street, Unit 100
Parry Sound, ON, P2A 1M7
Tel/Télé.: (705) 746-6996/Fax/Téléc.: (705) 746-2323
TTY/ATS: (705)746-6996
General Email / Courriel général :
Darrell Smith, Executive Director
Niagara Centre for Independent Living
122 Queenston Street
St. Catharines, ON, L2R 2Z3
Tel/Télé.: (905) 684-7111/Fax/Téléc.: (905) 684-1199
TTY/ATS: (905) 684-0420
General Email / Courriel général :
Maureen O’Neill, Executive Director
Independent Living Sudbury Manitoulin (ILSM)
105 - 66 Elm Street
Sudbury, ON, P3C 1R8
Tel/Télé.: (705) 675-2121/Fax/Téléc.: (705) 675-1283
TTY/ATS: (705) 675-2121
General Email/ Courriel général :
Rob DiMeglio, Executive Director
Independent Living Resource Centre Thunder Bay
102-130 South Brodie Street
Thunder Bay, ON P7E 1B9
Tel/TTY: (807) 577-6166/Fax/Téléc.: (807) 577-6119
General Email / Courriel général :
Tom Pugliese, Executive Director
Centre for Independent Living in Toronto (CILT) inc.
365 Bloor Street East, Suite 902
Toronto, ON M4W 3L4
Tel/Télé.: (416) 599-2458/Fax/Téléc.: (416) 599-3555
TTY/ATS: (416) 599-5077
Direct Funding Email / Courriel de Financement direct :
General Email / Courriel général :
Sandra Carpenter, Executive Director
APPENDIX C
Employment Services for People with Disabilities
Organization Name: Career Edge for graduates with disabilities / Avantage Carrière : Programme de stages pour les jeunes
Program Name: Same as above
Website:
ProgramDescription: Career Edge offers 6-, 9- or 12-month internships to persons with disabilities in some cities across Canada. This program is for recent high school, college and university graduates.
Organization Name: ATN Accommodation, Training and Networking for Persons with Disabilities
Program Name: Same as above
Website:
Program Description: This London Ontario agency provides assessment, training and skills upgrading services to job seekers with disabilities. Serve area includes; London-Middlesex, Elgin and Oxford counties.
Organization Name: Canadian Paraplegic Association Ontario
Program Name: Employment Resource Centre (ERC)
Website:
Program Description: Career counselling, job placement, and peer mentoring for people with mobility impairments. This Employment Resource Centre is located in Toronto.
Organization Name: Hawkins Institute
Program Name: Employment tips
Website:
Program Description: Employment tips for people with Asperger Syndrome (AS). Services include; what to wear, hygiene, handshake and greeting. The Hawkins Institute helps people with Asperger Syndrome (AS) and more “high functioning” people with autism acquire vocational skills and find meaningful work.
Organization Name: Goodwill Toronto
Program Name: Goodwill Employment Services
Website:
Program Description: Goodwill works in partnership with the Ministry of Training, Colleges and Universities (MTCU) to provide free employment counseling, career assessment and job search support for unemployed individuals.
Organization Name: JOIN - Job Opportunity Information Network
Program Name: Same as above
Website:
Program Description: JOIN member agencies are funded by ODSP Employment Supports and help persons living with disabilities to obtain and maintain employment, and assist employers to recruit qualified candidates to meet their hiring needs. Service available in: Toronto, York Region, Durham, Simcoe County, Peterborough.
Organization Name: Link-up Employment Services
Program Name: Same as above
Website:
Program Description: Training Coordinating Group for Persons with Disabilities (TCG)
A not-for-profit resource for people with disabilities seeking employment as well as employers in the public and private sector.
Organization Name: Ontario March of Dimes
Program Name: Ontario March of Dimes - Employment Services
Website:
Program Description: Ontario March of Dimes / La marche des dix sous de l'Ontario
Programs to assist people with disabilities find employment, including assessment, training, job placement, and job finding clubs.
Organization Name: Scarborough Centre for Employment Accessibility
Program Name: Same as above
Website:
Program Description: The Scarborough Centre for Employment Accessibility is a fully accessible location open to ALL job seekers, including a range of disabled clients, unemployed/EI and Reach back clients, newcomers, women, visible minorities, Ontario Works, ODSP, Aboriginals, over 45’s, youth and Francophone populations.
Organization Name: WORKink: Virtual Employment Centre for People with Disabilities
Program Name: Same as above
Website:
Program Description: WORKink is a Canada-wide network which supports and promotes the equitable employment of people with disabilities. Job postings, resume writer, chat rooms.
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