Susan A. Smith
1234 Garden Street, Anytown, USA 55155
(555) 555-1212
QUALIFICATIONS
Assertive, proactive sales professional with proven ability to close sales, farm new customers, and grow existing business. Over 10 years of corporate sales experience in all size markets. Quick learner with natural sales skills. Exceptional ability to identify and anticipate customer needs; consistently ranked among the top sales people in the company.
PROFESSIONAL SALES EXPERIENCE
Corporate Express - A Staples Company, Arden Hills, Minnesota
The world’s largest business-to-business supplier of office, facility and computer products.
Business Development Manager, November 2007 – Present
§ Sell a customized solution of Business Products including office supplies, business furniture, facility supplies, computer software and hardware supplies, as well as printing and forms management to mid and large size corporations.
§ Research, contact, qualify and prepare packaged solutions to acquire new accounts.
§ Successful at selling multiple lines of business and interfacing with most senior level management.
§ Develop prospecting skills by generating 95% of leads by telemarketing, cold calling, networking and marketing.
§ Recognized as team leader by achieving top lead generator for every monthly sales contest.
§ Exceed all sales achievement every month by 174% in Revenue and 188% in gross margin dollars
year-to-date.
§ Ranked in the top ten nationally in sales revenue and gross margin for new Business Development Managers.
Funky Foto, Cottage Grove, Minnesota
A specialized boutique featuring unique, personalized gifts.
Owner, September 2002 – 2007
§ Created, manufactured and sold unique, personalized gifts to the craft and boutique market.
§ Generated 100% of sales by cold calling, prospecting and networking with boutique owners and entrepreneurs.
§ Developed presentation and persuasions skills by selling my products directly to the public at product shows.
§ Built a book of business and increased sales from satisfied customers.
§ Increased sales by referral business.
Susan A. Smith
Office Depot, Business Services Division, Plymouth, Minnesota
One of the world’s leading suppliers of business products and furniture.
Account Representative and Account Manager, August 1996 – 2002
§ Developed sales skills by selling office supply contracts, including furniture, business machines and office supplies to medium and large corporations.
§ Developed prospecting skills by generating 100% of sales leads by telemarketing, cold calling, networking and product mailings.
§ Enhanced presentation skills by performing major account presentations and facility tours to perspective customers.
§ Recognized as top account manager for Manufacture Representatives contest, Q4 – 1996, Q1 – 1997 and Q2 – 1997, resulting in an all-inclusive sales excellence trip.
§ Managed a book of business between $1.2 – 3 million dollars while generating new business.
§ Recognized for sales excellence by receiving promotions as an Account Representative, Account Manager and Business Development Manager, working all segments of the market.
Lucent Technologies (AT&T), Global Business Communications System Division, Bloomington, Minnesota
A leader in designing, developing and manufacturing telecommunication systems, software and products.
Account Executive, January 1994 – August 1996
§ Developed competitive sales skills by selling telecommunication systems to small and medium sized corporations.
§ Developed organizational skills by managing a client database of over 500 customers by maintaining contact.
§ Enhanced lead generating skills by developing 95% of leads from cold calling, networking, door-knocking and marketing.
§ Recognized as team leader by achieving top sales person for Q1 and Q2 – 1994, and Q1 and Q2 – 1995.
§ Enhanced sales skills by exceeding quota for Q1 and Q2 1994, by 158% and 171% consecutively.
§ Recognized for sales excellence by receiving promotions to Associate Account Executive and Account Executive I.
EDUCATION
University of Wisconsin – Eau Claire Montana State University
Bachelor of Arts Degree, December 1993 National Student Exchange
Organizational Communications and Public Relations August – December, 1992
PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST
Jane Doe /1415 10th Avenue South City , MN 55404 651-271-6407 /
Professional Summary
/ I am a sales-driven overachiever experienced in surpassing high expectations. I have a natural ability to communicate written and verbally which allows me to easily build strong relationships. I pride myself in setting an example for my peers through my success.Experience
/ Corporate Express Business Development Manager 6/06 - Present§ New business sales, mid-market ($6K-$120k per year)
§ Averaged 8 new, 4 follow-up and 6 pricing proposal appointments a week
§ Called on Executives and C-Level personnel
§ Currently 379% of revenue quota
§ Currently ranked #1 out of all 93 Business Development Managers in the company
§ Nominated for Minnesota Division All-Star 2/08, 3/08, 4/08, 6/08, 7/08
§ Achieved Minnesota Division All-Star 4/08
§ Lead the Minnesota Business Development team by assisting in coaching new representatives in the Sales Presentation Model and Cold-Calling
§ Developed innovative ways of prospecting new customers
Sales Training
/ § Professional Selling Skills- Corporate Express§ Professional Negotiation Skills- Corporate Express
§ Cold-Calling Surge of Accelerating Revenue- Corporate Express
§ Sandler System- Sandler Sales Institute
§ Strictly Business- The Dale Carnegie Immersion Seminar
Education / University of Minnesota- Twin Cities 9/02 - 5/06
Bachelor of Arts, Communication Studies
Minor, Public Relations
§ College of Liberal Arts Dean’s List Spring 2005
§ Cumulative GPA 3.2 out of 4.0