RÉSUMÉ

CHRIS MASSEY

PROFILE:

A dynamic Operations Manager with an excellent record of implementing business improvements in the food manufacturing sector, supplying the leading UK retailers.
General Management and multisite responsibilities have created a strong commercial awareness, proactive leadership style and highly developed customer skills.
Key experience includes the growth of business profitability, major capital projects, creating and implementing strategy, continuous improvement programmes, food safety, team and systems development.
SUMMARY OF PRODUCT CATEGORY EXPERIENCE
Dairy – Milk, Cream and Butter
  • Bakery –Gateaux, Sponge Cakes, Choux, Hot Eating Puddings
  • Desserts
  • Ready Meals
  • Sausages – Meat and Vegetarian
  • Vegetable Pate
  • Meat Based Pastry Products – Hot and Cold Eating
  • Ice Cream
  • Soft Drinks
  • Tofu
  • Vegetarian – Comminuted Products

FOOD SOLUTIONS SOUTH WEST LIMITED2005

Director

Provision of management services to the food manufacturing, wholesale, retail and distribution sectors.

Scope includes:

  • Business development and expansion
  • Equipment installation and commissioning
  • Manufacturing performance improvement
  • Food Safety and Quality management
  • Internal, Supplier and Third Party Auditing
  • Technical Certification
  • Project management
  • Planning and Supply Chain
  • Health and Safety
  • Personnel systems
  • Staff recruitment, training and development
  • General Management systems

CAULDRON FOODS LIMITED, BRISTOL 2003 to 2005

Director of Operations

Manufacture of chilled and frozen organic vegetarian products.

Turnover £14 million, supplying private label and branded lines through the multiples and health food retailers.

7 day, 24 hour operation handling 50,000 cases each week and employing 220 personnel.

Responsibilities: Operating profit, purchasing, supply chain, manufacturing, quality management systems, engineering and customer service.

Achievements:

  • Increased gross profit by 2% through cost of sales improvements (direct labour and materials).
  • Reduced soya milk wastage by 10%
  • Gained Soil Association Organic certification
  • British Retail Consortium Higher Level certification
  • Vegetarian Society Award for “Best Meat Substitute”
  • Delivered 120% of Trading Cash Flow budget

UNIQ plc 1995 to 2003

Technical Manager: 1997 to 2003

Paignton, Devon.

High risk chilled and frozen dessert manufacture. Site turnover £70 million, supplying the private label, co-pack and franchise sectors with up to 5 million desserts each week. 7 day, 24 hour operation, employing 500 staff.

Responsibilities: Business profitability, product safety, quality strategy, hygiene, supplier assurance, management systems and continuous improvement programmes. Customer and enforcement authority liaison, new product and process integration, waste and environmental management.

Achievements:

  • Successful four-fold expansion of the manufacturing operation (£14 million project).
  • Site Operating Profit £1.8 million favourable to budget.
  • Reduced material wastage costs by £600,000.
  • Reduced trade effluent costs by £550,000.
  • 50% reduction in consumer complaint levels.
  • Implemented “Quality” Continuous Improvement Programme.
  • Established energy management and conservation systems.

UNIQ plc (continued)

Production Manager: 1995 to 1997, Paignton, Devon.

Site details as above.

Responsibilities: Profit performance, cost control, production planning, optimising output, waste control, continuous improvement, health/safety. Staff recruitment, training, development and succession planning.

Achievements:

  • Improved dessert filling efficiencies by 10%
  • Implemented £1.5 million Manufacturing Resource Planning system.
  • Health and Safety Commission award for participation in European improvement initiative.
PLYMOUTH CO-OPERATIVE 1993 to 1995 (when operation was relocated)

Dairy Manager:

Manufacture of chilled dairy products, distribution of chilled, frozen and ambient lines. Private label and branded goods.

7 day operation, 245 staff, turnover £36 million

Responsibilities: Profit performance, administration, sales development, material procurement, production, quality management systems, engineering, warehousing, delivery and customer liaison.

Achievements:

  • Rationalisation of staffing structures, achieving a £750,000 annual labour saving.
  • Reduced material and packaging wastage costs by £200,000.
  • Established milk procurement scheme.
  • First prize in butter and cream categories at national and county shows.
NORTHERN FOODS plc 1988 to 1993

Site and Regional Quality Management:

Manufacture and distribution of chilled and frozen savoury, dairy, dessert and commodity products, private label and branded lines.

Responsibilities: Ten factories, 35 distribution depots.Development of factory and distribution quality management systems. Technical strategy, quality improvement initiatives, food safety, training, internal and supplier auditing, customer liaison, implementation of legislative changes, EHO and TSO liaison.

Achievements:

  • Creation of business quality strategy.
  • Implemented and developed ISO 9000 quality management systems.
  • Designed and delivered supply chain training programme.
  • Developed food safety due diligence systems.
  • Gained Soil Association approval for manufacture of organic products.
  • Established retail depot quality systems.

UNIGATE plc: 1980 to 1987 – joined through the graduate recruitment scheme.

Factory, Manufacturing and Technical Management roles at the Totnes and Bristol plants.
Summary of Achievements:
  • Successful transfer of manufacturing operations and products.
  • Installation and commissioning of processing, filling and packaging equipment.
  • Gained approval/ongoing supply to Marks & Spencer and major private label retailers.
  • Improved labour costs, wastage and efficiency performance.

EDUCATION

& QUALIFICATIONS:

Post Graduate Manufacturing Management Programme -CranfieldUniversitySchool of Management

National Diploma in Food Technology -PlymouthUniversity

British Retail Consortium Global Standard Food - Third Party Auditor Certificate (BRC London)

Lead Auditor - Campden and Chorleywood Food Research Association, in conjunction with Lloyds Register Quality Assurance

CONTACT DETAILS:

3 Vicarage Grove

Stoke Gabriel

Totnes

Devon

TQ9 6QR

Telephone01803 782274

Mobile07704 268557