PEDORS
Return Policy, Instructions and Form:
You are eligible to receive an exchange or a full refund by following the listed instructions:
When trying the shoes on to determine if you want to keep them or not, remember to:
a. Try on the shoes indoors*
b. Keep the shoe box the shoes came in, along with the wash bag – if one is provided.
c. Keep the shipping box, in case you need the return the shoes
*The shoes must be in a resalable condition in order to be returned.
What you will need in order to ship the product back:
1. UPS Return Label – please call 800 750 6729 to request one.
2. Shoes and shoe box in tact. If the shoes came with the following packaging materials, then we prefer them to be returned in the same manner. Not all styles of shoes contain the same packaging. If the pair(s) you receive did not come with packaging materials, then skip this step. The packaging materials for the shoes may include:
a. Clear plastic shoe form – this keeps shoes from crushing
b. Foam toe filler
c. Stuffing paper inside the shoe box
3. This sheet completed and enclosed in the shipping box.
4. Pedors shipping box with all of the items listed in # 2 and # 3 included in it.
Once all needed articles are enclosed in the shipping box, tape the box shut and stick the return label on top of the outside of the shipping box.
When you are ready to ship the package, just drop it off at a UPS drop-off location, such as a UPS Center or Mailboxes, etc. store. If you need to find a location nearest you, call 800 PICK UPS (800 742 5877) or visit www.ups.com.
After the package has been delivered to us, we will look over the product to make sure it meets the requirements. If met, then we will follow your instructions for preference of either exchanging your shoes or mailing you a refund check as per your request provided below. Your return will be processed within a timely manner.
Please fill out and return with shipment:
Name: _________________________ Telephone #: _______________________
Please mark one: _____ Exchange _____ Return for Refund
If an exchange, what do you want it exchanged for? ____________________________
Reason for Return / Exchange: ___________________________________________
_____________________________________________________________________
_____________________________________________________________________