Tanana Valley Campus
Department of Allied Health
Course Syllabus
HLTH F110 Professional Skills/Workplace
Spring 2009
Instructor: Christa Bartlett, CMA (AAMA)CPC/Assistant Professor
Class location: TVCC Rm 409
Email:
Class hours: Tuesday/Thursday 1-3pm
Class dates: January 22th – March 05th
Phone: (907) 455-2887
Office: TVCC 417C
Office hours: M, W 9 – 11 or by appointment
Course Description: Although hands-on technical skills remain a high priority in the health care field, good character, a strong work ethic, and personal and professional traits and behaviors are becoming increasingly important. Regardless of job title or discipline, every health care student and worker must understand the importance of professionalism and the need to perform in a professional, ethical, legal, and competent manner. This course describes the professional standards that apply to all health care workers and the common ground that everyone shares in providing the highest quality of health care services for patients.
Text Book: “Professionalism in Health Care” 3rd Edition, Author Sherry Makely
Grading: Your grade will be determined by the total number of points you receive in each of the following categories, and the percentage that each category represents in the final grade calculation. A traditional grading scale will be used to determine your final grade. A = 90 – 100, B = 80 -89, C = 70-79, D = 60 – 69, F = < 60.
Attendance/Participation: It is important that you are present in order to understand and interact in all aspects of the class. Professionalism involves demonstrating behaviors and attitudes important in the medical workplace and participation involves actively responding to the classroom activities and assisting in creating a positive environment. Therefore 10% of your grade will consist of Attendance/Participation.
Quizzes: Quizzes will be given as designated on the syllabus. The quizzes will constitute 20% of your grade. If you miss a quiz it must be made up before the next class period.
Final Exam: The final exam will be held during regular class time on enter date here and will be worth 20% of your grade. No make-up finals given.
Homework/Class work: During the semester you will be assigned homework as well as class work. It is your responsibility to follow the syllabus and turn in all work on time. All late homework will be docked 5 points for each day it’s late. Homework/ Class work will be worth 30% of your grade.
Project: You will be responsible for completing a resume in this class and meeting with Career Services for review of your resume and a mock interview. This project will consist of 20% of your final grade.
Due to the confidential and medical/legal issues incorporated in the content of the class and the medical field, it is imperative to maintain discretion and confidentiality. The honor code of the University of Alaska will be strictly enforced.
Instructional Methods: This class consists of lecture, case studies/scenarios, group discussion, videos and writing.
Disability accommodations: Any students requiring special accommodations for a disability should contact student services at 455-2800.
Additional help: Please see me if you need additional help understanding assignments or course content. In additional, the TVC student learning center in the TVCC building can help you with writing assignments. Assistance with enrollment and financial aid can be obtained in the TVCC students assistance office in the TVCC building.
Please turn off any cell phone or beeper prior to coming into class. You may have beverages during class, but no food.
Course Objectives:
Upon completion of this course students will be able to:
v Explain why professionalism is important in health care and how to identify a health care professional.
v Describe the characteristics and behaviors that demonstrate an employee’s commitment to his or her job.
v Discuss the importance of character, values, morals, ethics, and other personal traits.
v Outline the elements of effective interpersonal relationships, teamwork, and working well with others.
v Explain how personal image and personal skills affect one’s professional reputation.
v List the factors involved in professional growth and advancement.
v Assess personal levels of professionalism and identify strengths, weaknesses, and plans for improvement.
v Apply course concepts in developing and strengthening professional traits and behaviors.
Course Schedule
Date
/Chapter/Lecture/Readings
/Other
January 22, 2009 / Review SyllabusVideo “Focus on Professionalism” / Read chapter 1 Complete Self-Assessment, Next-Step Action Plans
January 27, 2009 / Review Chapter 1 “Making a Commitment to your Job” / Read chapter 2 Complete Self-Assessment, Next-Step Action Plans
January 29, 2009 / Review Chapter 2 “Personal Traits of the Health Care Professional”
February 03, 2009 / Chapter 1 & 2 Quiz
Video “Right to Die” / Read chapter 3
Complete Self-Assessment, Next-Step Action Plans
February 05, 2009 / Review Chapter 3 “Working with Others”
Video “Communicating Between Cultures” /
February 10, 2009 / Career Services
Guest Speaker / Read chapter 4
Complete Self-Assessment, Next-Step Action Plans
February 12, 2009 / Review Chapter 4 “Personal Skills and the Health Care Professional”
Video “The Joy of Stress” / Read chapter 5
Complete Self-Assessment, Next-Step Action Plans
February 17, 2009 / Chapter 3 & 4 Quiz
Review Chapter 5 “Career Planning and Employment”
February 19, 2009 / Video “Resume Writing”
Guest Speaker / Read chapter 6
Complete Self-Assessment, Next-Step Action Plans
February 24, 2009 / Review Chapter 6 “The Practicum Experience” /
Resumes are due for the next two classes
February 26, 2009 / Over the course of this week you must call Career Services @ 474-7596 and make an appt to bring in your resume and do a mock interview. /Address:
110 Eielson Bldg.
March 03, 2009 / Chapter 5 & 6 QuizMock Interviews /
March 05, 2009 / Final Exam /