DART Access for Tablet Computers

DART can now be fully accessed on Android or iPad Tablet computers. The access to DART on a tablet computer is the same as working from a desktop PC; all that is required is that your tablet has internet connection and access to the Citrix Receiver application. To get started just follow these easy steps:

STEP 1 – Add the “Citrix Receiver” application to your tablet

The “Citrix Receiver” application is available in your application store. Just do a search for “Citrix Receiver” to find.

STEP 2 – Account Setup

Open up “Citrix Receiver” and select Add Account.

The following is the required information you will need to set up your account:

Address/Description: https://mobiledart.kindermorgan.com

Type: Access Gateway

User Name/Password: Same as if logging on from desktop PC

Domain: KMDMZ

STEP 3 – LOGON

Now that you have set up your account, you can log into DART through the Citrix Receiver app by selecting the Houston or Lakewood IDart icon.

Once you are logged on in to the Citrix Receiver, you need to open the app tab.

Click on the Houston or Lakewood IDart icon and it will add it to the CITRIX main menu.

From the home screen, click on the Houston or Lakewood IDart icon and it will ask for your password.

Once you have entered your password and clicked on connect you will be logged into DART.

Once in DART, you can navigate same as working from a PC. A stylus or the “pointer” option may be useful while navigating and making changes in the various DART windows. Look for the arrow at top, or side, of your screen to indicate a drop box to see pointer and other options (keyboard option also found here).

Your tablet will offer you helpful tips on the different gestures available that mimic how a mouse would operate.

Tablet Support

Kinder Morgan does not provide tablet computer support. Upgrades to a tablet’s operating system, or to the Citrix Receiver App, may cause connectivity issues. Customers who are experiencing connectivity problems need to contact their service provider and/or the Citrix website for help.

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