CURRICULUM VITAE
PERSONAL DETAILS
Name: Davy Bernardo
Date Of Birth: 28 September 1973
Mobile: 021 729 434
Home: 09 532 9288
Email:
PROFILE
Pro-active and result oriented with a diverse background in the IT industry. I also have a strong affinity to Hardware / Software Engineering. An experienced team builder, whose hands-on approach consistently fosters an atmosphere of productive working relationships, highly focused, with proven ability to see the big picture and manage multiple assignments efficiently.
HIGHLIGHTS
· More than ten years experience in various fields in the IT industry
· Solution oriented, resourceful, performing well under pressure
· The capacity to work on my own initiative or to demonstrate a high level of team contribution
· Enjoy working and dealing with people with all types of personalities
· Organised and flexible with productive time management skills
· Communicating effectively at all levels while exercising tact and diplomacy
· Experienced in coordinating, motivating and developing a team of engineers
· Technically experienced in project management, system rollouts, desktop/laptop and LAN support
EDUCATION AND QUALIFICATIONS
Year /Provider
/Qualifications & Skills
2003 / New Horizons / Implementing and Supporting Microsoft Windows XP Professional2002 / CompTIA / A+ OS Technologies & Hardware Certified
2002 / Nokia / Nokia ADSL Ethernet Router (M1122) Configuration Training
2001 / ComTech Education Centre / Implementing Microsoft Windows 2000 Professional & Server
2001 / Microsoft Corporation / Microsoft Certified Professional (Windows 2000 Professional)
1999 / Compaq Computer Corporation / Essential Customer Service Skills Examination Report
1998 / Dell New Zealand / Dell Certified Hardware Support Engineer
1997 / Inforplex Training Centre / Microsoft Windows NT4 Core Technologies & Administration
1997 / Novell Inc / Netware 4 Administration
1996 / Toshiba (Australia) Pty Ltd / Toshiba System Support Training
1996 / Godfrey & Associates Ltd / Customer Service Knowledge Course
1995 / Compaq Computer Corporation / Compaq Certified Engineer
1994 / Unitec Institute of Technology / Advanced Certificate in Business Computing
1993 / Carrington Polytechnic / Certificate in Business Computing
WORK HISTORY
I have been in the IT industry since 1995. Over the years, I have been contracted to different reputable companies with different roles both on-site and on the field . Thus, experiencing and learning a wide variety of company culture and system platform. The following details summarizes where my skills and abilities have been developed and applied.
Xellon System Integrators
December 2003 - present
Role: Technical Consultant/Contractor
Work Description:
· On-site hardware and software support on existing and new clients
· Technical consultation and advise on wireless infrastracture
Technology Supported: Windows 9x, XP, 2000 OS, Novell, ACCPACC
Datacom Support Services
July 2003 – December 2003
Role: Wireless Technology Implementation Engineer
Work Description:
· On-site installation and configuration of Woosh (Walker Wireless) equipments
· Installation and configuration of Wireless Networking equipments such as routers and access points
· Installation of PCMCIA WiFi cards and PCI WiFi devices
· Configure routers for tighter security through NAT and WEP encryptions and filters
· Consult and advice customers on wirelesss infrastructure and implementation
Technology Supported: WiFi 802.11b, Routers and Access Points, Woosh devices
Fletcher Building
May 2002 – July 2003
Role: LAN Support & System Administrator
Work Description:
· Provide in-house user and network support
· System documentation and management
· Ensure backup and recovery procedure being met
· Administer MS Exchange and Active Directories through Terminal Services
Technology Supported: Windows 9x, 2000, XP, & NT4 Dekstops & Laptops. Windows NT4 & 2000 Servers/ADSL VPN/RAS/Terminal Services.
New Zealand Post
Aug 1998 – Oct 1999 / Mar 2001 – May 2002
Role: IT Support / Auckland Lan Support Team Leader
Work Description:
· Manage and co-ordinate the Auckland Lan Support Team
· Create an organised and motivating envirnoment for the team
· Roll out Windows 2000 Professional to all desktops and laptops across Auckland
· Organise projects with contractors and clients
· Provide efficient on-site and on-field 3rd level support for laptops, desktops, servers, & networks
Technology Supported: Windows 9x, 2000 & NT4 Dekstops & Laptops. Windows NT4 & Novell Netware Servers/Netware Admin/VPN/JetDirect Admin/Citrix/SQL Database.
SkyRoad Express (Ansett Express Ltd)
Oct 1999 – Mar 2001
Role: Network & Project Administrator
Work Description:
· Administer & manage all system users nationwide
· Assist with Y2K roll-out project
· Provide desktop, laptop, and server support nationwide
· Implement and build NT servers across Auckland
· Manage projects for location move and system implementation
Technology Supported: Windows 9x, 2000 & NT4 Dekstops & Laptops/ Windows NT4 / Exchange Servers/VPN & RAS Connections.
Datacom Engineering Services
Jul 1997 – Aug 1998
Role: Senior Field Service Engineer
Duties: Provide top customer service and IT support to a wide range of companies and government organizations across Auckland
· Auckland City Council
· ACC
· Fletchers Construction
· Telecom Directories
· New Zealand Customs
· Child Youth and family Services (CYF)
· Work and Income New Zealand (WINZ)
Technology Supported: Windows 9x, 2000, XP, & NT4 Dekstops & Laptops. Windows NT4 & 2000 Servers. ADSL Installations and configuration/ Cisco Routers and Bridges.
CompaqCareServices
May 1995 – Jul 1997
Role: Senior Technical Engineer
Duties:
· Assist to create CompaqCare's infrustracture from scratch
· Build on-going relationships with Compaq management, staff, & customers
· Liase with product dealers and service providers nationwide
· Hands-on hardware and software support
· Provide technical support and customer service to field engineers and home users
Technology Supported: Windows 9x & NT4 Dekstops & Laptops. Troubleshooting tools and utilties.
Advanced Systems Solutions
Nov 1993 – May 1995
Role: Senior Technical Analyst(Contractor)
Duties:
· Co-ordinate projects between consultants and clients
· Provide technical assistance to clients and other engineers
· Promote services and solutions to prospected clients
· On-site hardware and software support for a group of small to medium businesses across Auckland
Technology Supported: Windows 9x & NT4 Dekstops & Laptops. NT4 & Novell Netware Servers.
Softside Technology Ltd
Oct 1993 – Nov 1994
Role: Director
Duties:
· Create relationships with clientsand suppliers
· Market sales of computer hardware and software
· Provide efficient and reliable mobile technical service to clients
· Manage cashflow and business database
Technology Supported: Windows 9x & NT Dekstops & Laptops.
OTHER INFORMATION
I wouldn’t call myself a geek, as some people would refer to anyone who is in this field. Although I enjoy working with computers, I also enjoy life immensely and always see the positive and humorous side of it.
During my spare time, I enjoy the great outdoors of New Zealand and spend time with friends and families because I believe that no one on their death bed wished that they have spent more time working in their office.
I love sports such as swimming, basketball, table tennis & fishing. I know the difference between playing for fun and giving 100% of my effort. Therefore, I take responsibility for my own actions. I have been known to be a great sport. I don’t enjoy losing but I don’t regret it either – I just learn from it.
Performance cars, reading books, and studying different kinds of personalities are some of my special interest.
In addition, I am also a long time trustworthy internet trader with lots of positive feedback viewable on-line. Just go to the link below: http://www.trademe.co.nz/structure/view_member_history.asp?member=9185
REFERENCES
John Clelland – IT Project Manager, SkyRoad Express (see reference)Tel: (09) 336 6401 Mobile: 021 667 174
Email: / Mareen Watts – National Manager, CompaqCare Repair Services (see reference)
Tel: (09) 356 2490 or (09) 356 1457
Email:
Chris McLean – Systems Engineer, Datacom Systems Ltd (see reference)
Tel: (09) 303 1489
Mobile: 025 833 532
Email: / Chris Cadag – Director / IT Consultant, Xellon Systems Integrators
Tel: (09) 414 4048
Mobile: 021 737 861
Email: