RICHARD S. TROUPIN
1325 Whispering Ridge Lane, St. Peters, MO 63376
Cell: (314)650-7820
PROFESSIONAL SUMMARY
· Skilled Business Architect and positive change agent with proven experience designing and delivering better business processes and the systems to support them with technologically appropriate solutions.
· Technical Manager / Project Manager/ .NET Architect / Sr. Business Analyst
· Experienced .NET Developer using C# (6+ years) or VB.NET (10+)
· Experienced ASP.NET (10+ years), Windows Mobile Application Developer (5+ years)
· Highly effective with customers, non-technical users, senior management, technical project managers, and developers in teams. Self starter.
· Effective leader with strong analytic, business, financial, training and soft skills.
· Strong interpersonal, team building and matrix management skills.
· Mentor familiar with the latest Microsoft products, initiatives, and n-tier system architecture, OO A/D, and OOP.
· Full Software Development Life Cycle (SDLC) management, design and development across many industries, not-for-profits, and government organizations.
· Designed overtime management enhancements for US Postal Service DOIS.
· Managed major hardware and software deployments to over 500 USPS locations.
· Designed, enhanced a variety of internet sites, portals, extranets supporting businesses and consumers, businesses (B2B), call centers, mobile users.
· Design, enhancement, development of Windows Forms Applications for a variety of business and manufacturing processes, including mobile solutions.
· Effective in developing and implementing structured systems for unstructured and non-traditional environments utilizing vision, entrepreneurial spirit, strong sense of urgency, and personal integrity that enhance end-user productivity, accountability and decision making-providing better, more timely decisions.
· Strategic and tactical thinker, team player, effective facilitator and change agent.
· Comfortable developing in iterative RAD, Agile, Scrum, Test Driven Development (TDD), Waterfall, Rational , Microsoft or custom unified processes
· Actively involved in the leadership of most of the projects worked on.
· Skilled Analyst, JAD facilitator, and interviewer capable of uncovering full system interactions and effectively writing SOW, System Requirements, Functional Requirements, Use Cases, Technical Specifications, Test Plans, Deployment Plans, Administration and User Documentation and procedures covering a wide ranging business processes.
· Former Securities Compliance Officer, Insurance Branch Manager, Series 7 Registered Financial Consultant with knowledge of insurance and securities industry regulations and practices.
TECHNICAL SUMMARY
Platforms: MS-DOS, Windows 3.x, 95, 98, 2000, XP, Windows 7,Windows NT 3.51, 4.0, NT Server 4.0, Windows 2000 Advanced Server. Windows Server 2003, Windows CE, Windows Mobile 5.0, 6.x,Windows Phone 7. Windows Server 2008. Exposure to Android and iOS.
Software BASIC, Visual BASIC 4.0 -6.0, .NET Framework (Beta - 3.5), VB.NET, ASP, ASP.NET, COBOL, HTML, ASP, JavaScript, MS Visual InterDev, VBScript, Active-X Data Objects (ADO), MS Visual Studio (5.0 and 6.0 Professional and Enterprise, VS.NET ), MS Visual SourceSafe, VideoSoft Flexgrid 7.0, MS Project 98-2003, Microsoft Visual Modeler (Rational Visual Modeler), .NET Framework (1.0-2.0), C#, JAVA, J2ME, Visio UML, Borland Caliber, Visual Studio 2005-2008, CodeSmith and netTiers (4-5), Team Foundation Server (TFS), Microsoft Mobile Internet Toolkit, AJAX, SQL Server SSIS, MyGeneration (1.3 dOOdads VB.NET). IBM / Rational Clear Case, Clear Quest, Microsoft Composite UI Application Block (CAB) architecture, Infragistics Windows controls, InstallShield 2009, Dotfuscator Pro, Telelogic DOORS 8.3, NUnit, Crystal Reports 10.2, Microsoft Patterns and Practices Composite UI Application Block (CAB), VM Ware, Sun VirtualBox. Crystal Reports (versions 7.5-11.5), VMWare, CA SCM and Subversion Source Control (SVN), XML, XSLT, Oracle SQL Developer and Client 11.2 (.NET 4.0 compatible). Exposure to PhoneGap, MonoDroid, JSON, SSIS, SSRS, jQuery Mobile.
Databases MS Access 97, 2000, SQL Server 7.0, SQL Server 2000, SQL Server 2005, SQL Server 2008 R2, SQL Server CE, SQL Server Mobile 3.0, 3.5 , Sybase ASA 4.5, 11.2, 12.5.3, Tandem, and Oracle 9i,10g, AS400, and DB2. TSQL and PL/SQL. Exposure to MySQL, SQLite.
Federal Security Clearance: U.S. Citizen with Active DOD Secret Clearance.
PROFESSIONAL EXPERIENCE - Summary
Leadership roles in over 20 projects as Project Manager, Sr. Business Analyst, Lead, or Consultant involving improvement and automation of business processes, financial systems, insurance and payment processing, project management and collaboration solutions, and hardware and/or software deployments delivering the business results needed. Led or participated in Joint Application Development (JAD) sessions in various industries with users from C level to manufacturing plant floor. Managed contractors, deliverables, deployments, developers, and the expectations of users and stakeholders.
Experience includes over 40 projects during the past 15 years. Clients included: A.G. Edwards, Aon Insurance, American Power Conversion (APC), Blackbaud, Boeing, Continental Tire, Cerro Copper, Goodrich Aerospace, Guardian Medical Group, MasterCard International, a Law Office, Parts Suppliers, Maritz, the Regional Justice Information Center (REJIS),US Defense Logistics Agency, US Postal Service, U.S. ARMY, Maryland MVA, US Tape & Label, the construction industry, and not-for profits and start-ups.
Prior experience includes Insurance Sales and Management for over a decade with MetLife (CLU, ChFC), and securities industry experience as a Financial Consultant with Merrill Lynch (Series 7).
Selected Work Experience:
DEFENSE LOGISTICS AGENCY, Battle Creek, MI
Sr. Microsoft Developer and Team Lead
August 2011-Present
Environment: .NET 3.5-4.0,WCF, ASP.NET, Oracle 10g, VSS
Lead a team of Sr. Microsoft .NET developers in support of DLA's Reutilization Business Initiative. Tasks have included the design and development of a cross-site Reporting Infrastructure and 50 reports for the DLA Portal using XSLT, and MILSTRIP Stock Requisition processing. Created design and technical specifications, white papers for management, and supported interface documentation and development.
SIMPLEX HEALTHCARE, Nashville TN
Lead Developer and Architect
April 2011 – Present
Environment: .NET 4.0, WCF, WinForms, WPF, TFS, VS2010.
Research and technology evaluation, architecture, and coding of the proof of concept SIP VOIP soft phone integration with in-house Microsoft custom applications and Siemens Ensercle system to significantly improve agent compliance and productivity for call center. Worked closely with Telephony team to deliver all phases ahead of schedule and below budget. Refined for User Acceptance Testing, and provided other enhancements.
GOODRICH AEROSPACE, Vergennes, VT
Middleware Software Engineer
December 2010- April 2011
Environment: .NET 4.0, Microsoft Silverlight 4.0, WCF, WIF and Federated Security, Web Services, Server 2008, SQL Server 2008. WCF Middleware design and development for Goodrich’s Sensors and Integrated System's (SIS) Health and Usage Monitoring Systems (HUMS) enterprise portal project. Also researched and developed proof of concepts for next generation of infrastructure and security.
TELEZYGOLOGY INC, Chicago, IL
Software Project Manager
July 2010 – October 2010
Environment: .NET 4.0, Silverlight 4.0, WCF, Web Services, SQL Server 2008, Server 2008.
Took over management of a critical enterprise project assigned to an external firm that was significantly behind schedule and provided the leadership and some architectural guidance needed to take it from a buggy, slow performing prototype to a fast, functional product that has been delivered to clients. Wearing multiple hats as Architect, Senior Business Analyst and Project Manager, led improvements in defining use cases, requirements, service level agreements (SLA) for performance, database refinements, implementation of security, and many supporting tasks including Licensing, creating an Installation Support Application, User Guide, and mentoring internal resources. Also responsible for defining and setting up full Integration Test Center, including Sun Virtual Box virtual machines, and supervised QA resources testing the server- based application.
STATE OF MARYLAND, Glen Burnie, MD
Sr. Software Engineer
March 2010 – June 2010
Environment: XP, Windows 7, .NET 3.5,Leadtek LR9548S GPS, Panasonic Toughbooks, SQL Server 2005, Clear Case, Visual Studio 2008, Silverlight, WPF, WCF Services.
Provided guidance on security architecture for occasionally connected devices with Silverlight and WPF implementation in support of CDL Skills Test automation. Wrote Encryption, Xml serialization and synchronization. Created Windows application to pull NMEA sentences from Global Positioning System (GPS). Created algorithms to compared routes taken to planned test routes. Created Google Map intranet site for supervisor review and monitoring from GPX files. LDAP queries in C#. System Analysis, use case, and database design and integration.
US ARMY, Rock Island, IL
Contractor
November 2009- March 2010
Responsible for creating 60 plus Crystal Reports to support the Mobility Inventory Control Accountability System (MICAS), including most of the stored procedures they are based on against a SQL Server 2005 database. Also did ASP.NET UI development on shipping modules.
GUARDIAN MEDICAL LOGISTICS, LLC, St. Louis, MO
Consultant
August 2009 – November 2009
Environment: VS 2008, .NET 3.5, Enterprise Application Blocks 4.0, Visual Source Safe, Component One Web Reports, DevExpress Reports, Crystal Reports 10.
As Architect and lead coder of Extranet web portal, provided access to custom reports against real-time data, and other functionality for clients of a fast growing logistics firm. Included system analysis, security architecture, report scheduling features and a Windows service to automate Crystal Report generation based on client’s requests and then email reports on their requested schedule as PDF to clients.
BOEING, St. Louis, MO
Software Engineer 3
February 2009 – July 2009
Environment: VS 2005, Infragistics, InstallShield 2009, Sybase 12.5.3. IBM Rational Clear Case and Clear Quest, Telelogic DOORS 8.3. Crystal Reports 10.2. Various Boeing Internal Tools, VMWare.
Part of small team that brought a prototype enterprise F18 Hornet Automated Maintenance Environment (AME) CAB Smart Client application to production release in less than six months. Application provides reports and a very visual display of maintenance data as part of RTOC (Reduce Total Ownership Costs) program and is highly configurable for the US Navy. Mentored new developers and team members. Role included analysis, coding, requirements review, database and stored procedure analysis, obfuscation, packaging and deployment, and testing.
SECURE DATA, INC. (acquired Foster Townsend, Inc). O’Fallon, IL.
Consultant / Sr. Application Developer
July 2007 – January 2009
Environment: VB 6.0, SQL Server 2005, .NET 2.0
Application design, system analysis and requirements gathering, scoped project related to the feasibility of upgrading a legacy VB. 6.0 application that logs biometric test equipment results to integrate with enterprise databases for quality compliance. As, Architect, prototyped a .NET solution to integrate biometric system with enterprise access control systems and auditing databases.
Environment: VB.NET Windows Forms, SQL Server 2005, One-Click, .NET 2.0, Visual Studio 2005, Visual Source Safe
As Sr. Application Developer for the Cerro Flow Products Shelbina MES project, actively involved in requirement gathering (JAD) meetings, system analysis, prototype design, documentation, database design, application design and coding of a Windows VB.NET client application with a SQL Server 2005 database that integrates all major areas of major copper tube, job shop oriented manufacturing plant allowing production, downtime, quality, and scrap data entry and delivering improved product quality tracing, production and machine utilization reporting. Application’s design used My Generation and CodeSmith systems for basic CRUD tasks and entity creation to enable delivery of the complex custom application for a very reasonable development investment. Mentored internal resource completing knowledge transfer for ongoing maintenance.
Environment: C# Windows Forms, WCF 3.0, One-Click, .NET 3.5, Visual Studio 2005, 2008, Team Foundation System
As a contract developer at National Auto Warranty Services (NAWS), worked on maintenance, new development, and regular deployments of a large Windows application. It supports a large sales and support call center (500+) and administrative support operations, including payment processing. On team involved in a major re-architecture from a thick client WCF platform to a thin client with Windows services using WCF and LINQ to SQL Data Access Layer. Created and implemented Service Oriented Architecture (SOA) for another firm.
NESTLE’-St. Louis, MO
Consultant
January 2007- July 2007
Environment: C# and VB.NET, ASP.NET 2.0, against IBM DB2 (ver. 7, 8) databases.
Supported Ralston Pet Products Wet Plants engineering. Helped create and deploy internal reporting website that included comprehensive material and manufacturing Variance Reporting for all their canned pet food plants on their intranet. Upgraded site from ASP.NET 1.1 to 2.0. Some system analysis for SAP integration of Wet Plants.
RST CONSULTING LLC, St, Louis, MO
Consultant
July 2006- January 2007
Environment: ASP.NET 2.0 XML Web Services, Windows CE 5.0, C#, SQL Server 2000, SQL Server CE, Windows Mobile 5.0, Xml Web Services.
Contracted to work through SSE Inc. on a range of projects and roles including:
· Developer of an Intranet site for a client using ASP.NET 2.0 and C#
· Sr. Business Analyst role documenting current credit card processes for a legacy system used by a national firm. Also working with team of internal resources from all departments, developed requirements for and reviewed vendors for the new credit card system. Created functional requirements and detailed conversion and implementation processes for new credit card system.
· Business Analyst / Developer roles for new Windows Mobile 5.0 Smartphone application that was originally envisioned as a Tablet PC application replacing a paper and MS Access process. Also designed and coded web services using SQL Server 2005 and C# to support synchronization with mobile application that provided significant savings in hardware costs to client while enhancing the productivity of field staff.
2005-2008 Managing Partner, Project Manager, .NET Architect for Contractor’s Collaborative Network LLC. Led the design and coding of multi-year Construction Project Management effort that developed an extranet for construction and time management. Led JAD sessions, integration with Mobile and web-based platforms, industry taxonomies, change management, and secure messaging, ecommerce, and affiliate services. Managed financials, banking relationships, contractor staffing.
MODIS, St, Louis, MO
Consultant
March 2006 – June 2006
Environment: Visual Studio 2005, SQL Server 2000, ASP.NET 2.0, .NET Framework 2.0, Language: VB.NET.
Coded significant part of large EPA sponsored internet site with over 50 screens, including several Wizards in ASP.NET 2.0 using VB.NET. Integrated InstantForumsASP, used CodeSmith and .netTiers modules with custom classes to speed development and go live in under 8 weeks with only two developers (myself and one other FTE). Active in deployment and coordination of fine-tuning, once the site was live. Also, created web-based Administrative Management system for a site involving 20 plus screens, coded stored procedures. Managed one other developer during QA process.
U.S. POSTAL SERVICE, St. Louis, MO
Sr. Programmer / Analyst 3
February 2005 to September 2005
Environment: Large VB 6.0 client, DB2 client-server using NEON servers.
Perform wide range of functions on large project including requirements gathering meetings with client, requirements document creation, solution design and architecture, general and detailed design document creation of enhancements, VB coding, Crystal Reports creation, COBOL analysis, methodology and process improvement, and testing. The Delivery Operations Information System (DOIS) is used by over 9000 of the largest post offices daily. Served in senior Business Analyst role on team of 20 enhancement contractors; led design of 3 of 4 major components of Phase 1. In Phase 2, took concept from vision (PowerPoint presentations) through requirements, design, database definition, general design, and customer signoff into coding. Fall ’05 release.