Patron Tutorial Samples

Patron Tutorial Samples

General Information

· Tutorials on basic library procedures and searching - http://guides.stlcc.edu/tutorials

· Faculty/Staff info http://www.stlcc.edu/Libraries/Contact/Faculty_and_Staff.html

· Input from users in comment section on this page

· Library Guide that allows you to give a rating to tutorials

· Mix of flash, screencast and slide tutorials

· Capability for faculty to upload tutorials into Blackboard

· Usage of Tags to explore Library Guides

· “Ask a Librarian” Chat on the tutorial page

· Uses Searchpath, an open source customizable tutorial from Western Michigan University
http://www.wmich.edu/library/searchpath/index.html

Screenshot Example

General Information

· “Instruction on Demand” - http://guides.wpunj.edu/content.php?pid=127800&sid=1096786

· General Library Tutorials - http://www.wpunj.edu/library/usered/tutorials.dot

· Icon that is consistent throughout the site

· Chat available with a librarian (picture)

· Rating and evaluation of tutorials

· Tutorials are both integrated and presented as a repository

· Rotating icon graphic on the library homepage indicating how to look for tutorials

Screenshot Examples

Example: Integrated

Example: Repository

Under “Ask a Question”

Example: Rotating graphic from the Library homepage.

General Information

· Library Information Tutorial - http://www.cpcc.edu/library/research-tools/LIT

· Librarian chat available on the same page

· Uses the “quick” 3 minute model for tutorials

Screenshot Examples

Uses a basic text tutorial with interspersed video linked from a “Show Me How” icon

General Information

· Digital Online Tutorials (DOTS) - http://www.dallaslibrary2.org/tutorials/tutorials.php

· Tutorials open up and stay within the same browser window

· Search capability by topic

· Includes City of Dallas Employment application website tutorials

· Uses a script below the tutorial for all audio

Screenshot Example…

General Information

· Microsoft Word Tutorial - http://www.flint.lib.mi.us/kidsweb/extras/makeachart/index.html

· Broken into segments for easy patron access and just in time learning

· Include printable instructions along with the tutorial

Screenshot Example…

General Informaton

· Video Tutorials - http://www.mppl.org/services/learning_videos.html

· Mix both screencasts and public domain tutorials

· Topics include instructions on downloading Ebooks

Screenshot Example

General Information

· http://www.carmel.lib.in.us/

· Have a YouTube Channel specifically for tutorial type info

· Feed YouTube tutorials to the blog on the homepage. Runs directly from the blog or can go to the YouTube channel.

Screenshot Examples…

Homepage with link to YouTube Channel

YouTube Channel - http://www.youtube.com/user/CarmelClayLibrary#p/u

Topics include: Adult Winter Reading, Information about New Item Returns, AV Quick Picks, Live Tutor for Students, Using eBooks on IPad, How to Search the CCPL Online Catalog, New RFID Self Checks.

General Information

· http://guides.lib.washington.edu/howdoi

· Use an “How Do I…” approach

· Common research & library tasks in short video tutorials and links to other help guides.

· Repository page and “just in time” access

· Patron can browse most recently published tutorials

· Tutorials can be downloaded from ITunes U

· Leave a Comment or Suggest a Tutorial feedback on the page

Screenshot Example

Developing Online Patron Tutorials 1