Jane Doe

23450 Any Street Road

Valencia, CA 91355

(661) 555-5555

OBJECTIVE: To obtain a position as a Clerical Assistant at College of the Canyons

HIGHLIGHTS OF QUALIFICATIONS

· Over two years of professional experience performing clerical duties

· Office experience includes typing (50wpm), filing, creating reports, answering phones, scheduling appointments, mailings and database management

· Computer proficient in both Mac and PC platforms, with experience using Microsoft Word, Excel, Access, PowerPoint, and the internet for online research

· Excellent verbal and written communication skills; Bilingual in English and Spanish

· Highly organized, with a proven ability to manage multiple tasks in fast-paced work environments

· Equally skilled working independently or as a member of a team

PROFESSIONAL EXPERIENCE

Administrative Support

· Serve as acting supervisor when director is out of office, working closely with colleagues and staff to ensure the smooth running of the office

· Operate and train staff on a variety of computer software programs and company procedures

· Verify the accuracy of new client files and records

· Demonstrate ability to identify, analyze and solve problems

· Interface with staff and business representatives on a regular basis, helping to create effective and productive working relationships

Clerical Support

· Answer incoming calls on a multi-line phone and transfer calls to office personnel

· Handle confidential files and mail/fax official documents

· Input statistical and confidential information into the computer database

· Organize meetings, plan agendas and manage the scheduling of office events

EMPLOYMENT HISTORY

Microsoft Industries, Valencia, CA Receptionist 06/12 - Present

Publishing Today, Valencia, CA Secretary 01/09 – 05/12

EDUCATION

California State University Northridge, Northridge, CA

Bachelor of Science Degree in Business Administration Expected: 06/14

College of the Canyons, Valencia, CA

Associate of Arts Degree in Accounting Received: 06/12