YOUR NAME
Mobile: xxxx xxx xxx
Email: xxxxxxxxx@xxxxxx
Unit 11 / 1111 Botany Road – Alexandria – NSW 2000
OBJECTIVE
Apply for a Position of Receptionist
“My Goal is to constantly improve my customer service and front desk skills and never miss any opportunity”.
EMPLOYMENT HISTORY
Month/Year to Month/Year Osteopathy & Massage Clinic │Bondi Junction, Sydney
Position: Receptionist, Administrative Assistant – casual position
Duties:
· Communication with key clients (direct clients or media agencies)
· Assist in keeping the Clinic area clean and tidy, at all times
· Administer all reservations, cancellations and no-shows, in line with
· company policy.
· Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
· Managing advertising campaigns, regular monitoring and optimization of campaigns.
· Responsibility to fulfill the business annual plan. Communication with other
Month/Year to Month/Year 4 Seasons Hotel │CBD Sydney
Position: Receptionist, Concierge
Duties:
· answering inquiries and providing information on the goods, services and activities of the organisation
· answering, connecting and transferring telephone calls
· receiving and resolving complaints from clients and the public
· receiving and distributing correspondence, facsimile messages and deliveries
· maintaining the reception area
· advising on and arranging reservations and accommodation
· may perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying
*Write down all your previous experience with detailed description of your duties in order from newest to oldest one.
EDUCATION & TRAINING
2013-2015 Australian Pacific College
Certificate IV. In Marketing
Diploma of Marketing
Advanced Diploma of Marketing
2012 Kaplan International Language school, Sydney
FCE Certificate - Advanced English course
2011 The Charles University, Prague, Czech Republic
College Of Economy
*Write down your previous education in order from newest to oldest one.
*Australian Education NEEDS to be on the TOP.
*Do not write your High School if you finished University, write the Highest Degree if you finished the UNI
SKILLS & STRENGTHS
Personal Profile: Responsible, Created, Individual, Calm, Responsive, Flexible, Energetic and Communicative
*Write down your special Skills and Personal Strengths regarding job positions which you are applying for.
LANGUAGES & LICENSES
Languages:
English – Native LANGUAGE + LEVEL
Italian – Fluent
French - Fluent
Driver Licence: YES
International Driver Licence: YES
*Write down all achieved licenses.
REFEREES
Stacey Collins Mobile: 0000 000 000 (Manager of Reception of 4 Seasons Hotel)
*Name and Position + Contact + Name of the Company
AVAILABILITY
Monday to Friday: from 2pm
Weekend: full time
GENERAL TIPS:
1. Professional Resume should include Cover / Motivation Letter as well ( 1 page of your goals in Australia )
2. The Resume should not be longer than 3 pages
3. Use professional photo only if this is required for the position
4. For the References use only People who can answer in Fluent English ( if overseas contact put email address )