Division: / Housing, Planning, Regeneration and Regulatory Services
Job Title: / Development Management Technician (Searches)
Grade: / Scale 4
Post Number: / P430
Base/Location: / Development Management
Responsible To: / Team Leader Local Development
Responsible For: / None
Key Relationships/
Liaison with: / Applicants, Agents, members of the public, other Council departments, local partners
Job Purpose
To provide technical and administrative support to the functioning of the Development Management Group including the validation and registration of planning and building control applications, the processing of land searches and determination of formal decisions on Building Notice regulation applications. To provide the information required to complete Local Land Charge searches and general administrative support for the Development Management Teams.
Main Duties and Responsibilities
1. / Check the validity, completeness and accuracy of planning and building control applications including the accuracy of plans, correctness of fees, completeness of forms in accordance with agreed procedures and legislation.
2. / Assess all pre-application enquiries to determine the need for planning permission and/or Building Regulation Approval in accordance with legislation and advise customers in writing accordingly.
3. / Identify and carry out publicity and consultations about planning applications in accordance with agreed procedures and legislation.
4. / Provide information to complete Local Land Charges enquiries by interrogating the database and GIS systems in accordance with adopted service standards and defined performance indicators.
5. / Assist when required in the production, formatting and checking for accuracy of decision notices and agenda items.
6. / Accurately enter planning, building and other applications into the back office database and document management system to meet agreed performance standards.
7. / Implement enforcement notifications and display site notices around the Borough in accordance with legislation as required.
8. / Deal with correspondence and telephone enquiries and provide support as part of a rota of staff in the Customer Contact Centre and Customer Service Centre as required.
9. / Prepare electronic maps and presentations for meetings as required.
10. / Ensure that the resource material and stationery supplies are maintained, including the completion of orders.
11. / Contribute to the continuous improvement in the delivery of customer satisfaction ensuring all work is carried out to meet agreed expectations for customer service and defined performance indicators.
Special Factors
This job description outlines the main duties and responsibilities of the position and is designed for the benefit of both the post holder and the Council in understanding the prime functions of the post. It should not be regarded as exclusive nor exhaustive as there may be other duties and requirements associated with and covered by the grading of the post.
In particular it should be noted that the job is designed primarily to assist with the provision of technical support to the Development Management Group. However, the Service is committed to the development of a flexible staff structure equipped with the broad range of skills and abilities required to ensure the attainment and maintenance of high standards of service delivery in all aspects of Planning and Regeneration Service. Accordingly the post may be seconded to assist other functions within the Service subject to overall demands upon it.
Management have the right to vary the duties after consultation with you.
This job description sets out the duties and responsibilities of the job at the time when it was drawn up. Such duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of the grading of the job.
Charnwood Borough Council is seeking to promote the employment of disabled people and will make any adjustments considered reasonable to the above duties under the terms of the Equality Act 2010 to accommodate a suitable disabled candidate.
Date Prepared / Revised: November 2014
Division: / Housing, Planning, Regeneration and Regulatory Services
Job Title: / Development Management Technician (Searches)
Grade: / Scale 4
Post Number: / P430
/ Essential / Desirable / How assessed

Qualifications

Working towards BTEC ONC in Planning or equivalent in a related subject area
Or significant experience in a similar role / ü
ü / App/Doc

Technical membership of RTPI

BTEC ONC in Planning or equivalent in a related subject area / ü
ü
Experience
Experience of working in an office environment processing applications for land searches.
Writing letters and reports.
Experience of working in a planning service. / ü
ü / ü / App/Int
Skills / Knowledge
Understanding of legislation for the validation and registration of planning and building control applications
ICT knowledge and aptitude especially MS Office suite of software
Ability to interpret plans and planning legislation
Use of specialist planning software and knowledge of planning legislation. / ü
ü
ü / ü / App/Int/
Test
Interpersonal Skills
Good oral communication
Commitment to customer service
Presentation skills
Effective negotiation skills. / ü
ü / ü
ü / Int / Test
Disposition / Attitude
Attention to detail.
Ability to work on own initiative.
Commitment to team work.
Commitment to customer service improvement
Must be self-motivated and well-organised so that agreed deadlines and standards are met. / ü
ü
ü
ü
ü / Int / Test
Personal Circumstances
Must be mobile throughout the Borough
Must be able to visit / inspect sites and buildings
An understanding of, and commitment to equal opportunities, and the ability to apply this to all situations.
Must be able to perform all the duties and tasks of the job with reasonable adjustments, where appropriate, in accordance with the provisions of the Equality Act 2010. / ü
ü
ü
ü / App/Int
Key:
App = Application form
Test = Test
Int = Interview / Pre = Presentation
Med = Medical questionnaire
Doc = Documentary evidence (e.g. certificates)
Prepared by: Adrian Le Cras Date: November 2014