JOB TITLE: Management Assistant to Fundraising Directorate

Job description

JOB TITLE: Management Assistant to Fundraising Directorate

Fixed term contract to December 2011

PLACE OF WORK: Featherstone Street, London EC1

RESPONSIBLE TO: Executive Assistant to Managing Director of External Engagement

DIRECTORATE: Fundraising

MAIN PURPOSE:

To provide administrative support to the Director and team that co-ordinates and drives RNID’s Fundraising work.

Main Duties and Responsibilities:

·  To provide administrative support to the Director.
·  To ensure effective systems are in place in relation to information systems, budgets, diaries, filing of reports and key correspondence.
·  Maintain contact lists for the teams and update on a regular basis.
·  Ensure office environment is well maintained, including ordering of materials.
·  Ensure internal meetings are well organised, that actions are recorded at meetings and that visitors are met and attended to.
·  Co-ordinate organising of meetings, including booking of rooms and communication support.
·  Co-ordinate with budget holders effective handling of invoices and ordering of equipment and materials.
·  Organise travel arrangements for all staff.
·  Provide administrative support in relation to all projects and carry out background fact finding on a range of relevant topics.
·  Provide support in relation to photocopying and other routine administrative tasks.
·  To complete any other duties and responsibilities when requested, which are commensurate with this role.
·  To carry out the duties and responsibilities of the post at all times in compliance with all of RNID’s policies, but especially Equal Opportunities and Health & Safety.
·  Commitment to all training and other development opportunities that would allow you to progress within your current role, as well as allow you to progress within the organisation.
Date: November 2010

Person specification

JOB TITLE: Management Assistant to Fundraising Directorate

PLACE OF WORK: Featherstone Street, London EC1

RESPONSIBLE TO: Executive Assistant to Managing Director of External Engagement

DIRECTORATE: Fundraising Directorate

QUALIFICATIONS

A good standard of education

EXPERIENCE

·  Experience of working in an office environment and providing administrative support

·  Experience of working in a team

KNOWLEDGE/SKILLS

·  Effective time management skills and ability to prioritise differing tasks.

·  Good organisational and administrative skills, including attention to detail and accuracy.

·  A good knowledge of Word, Excel and Microsoft Outlook. Use of Powerpoint and knowledge of databases.

·  Some experience of dealing with invoices and budgets.

·  Ability to work flexibly across a large Directorate.

·  Ability to work for more than one team and juggle priorities

·  Excellent communication skills

·  Ability to grasp issues quickly, be creative about solutions to problems and respond to these in a timely manner.

·  Flexible approach to the post and ability to occasionally work outside normal working hours.

·  Commitment to RNID’s Equal Opportunities policy

VALUES AND BEHAVIOURS

·  Ability to demonstrate the RNID values and behaviours (see attached)

Date: November 2010

Outline of terms and conditions of service

A statement of the main terms and conditions of service will be supplied upon offer of appointment. The information given below is intended as a guideline for candidates.

POST: Management Assistant to Fundraising Directorate

SALARY: £21,000. All salaries are paid monthly.

HOURS: 35 hours per week but from time to time it may be necessary to work additional hours to complete your duties.

HOLIDAYS: The annual leave year is from 1 April to 31 March. The entitlement for this post is 25 days plus 8 days statutory holidays per year.

RETIREMENT: The age for retirement is 65 for men and women.

EQUAL

OPPORTUNITIES: RNID has an Equal Opportunities Policy and all employees are expected to develop an understanding of and commitment to equal opportunities.

PROBATIONARY

PERIOD: Confirmation of appointment is subject to the successful completion of a 3-month probationary period.

SMOKING

POLICY: Smoking is not permitted in RNID Locations.

CLOSING DATE: 26 November 2010

INTERVIEW

DATE: Interviews w/c 6 December

Values and Behaviours

These values and behaviours are fundamental to RNID. Applicants will be required to demonstrate understanding and willingness to actively demonstrate them.

These are also used as a measure in our performance management system and assessment against them will form a key element in annual appraisal.

Champions the cause

Remembers at all times that RNID strives to create a world where deafness or hearing loss do not limit or determine opportunity and where people value their hearing.

·  Speaks and acts in a way that demonstrates an understanding of how own job contributes towards the achievement of team/department objectives

·  Understands deaf etiquette, is able to communicate effectively with deaf and hard of hearing people

·  Treats everyone with respect and behaves consistently towards colleagues, external customers and service users

·  Takes action to improve products and services

Builds trust

Creates an environment of trust through communicating in an open and honest way

·  Gives and receives feedback in a positive way, encourages colleagues to do the same

·  Values people, appreciates the different abilities, strengths and expertise that different colleagues contribute to a situation

·  Meets commitments to colleagues

·  Demonstrates honesty and integrity, respects confidentiality

·  Shares ideas, learning and experience with other team members

Inspires leadership

Leads by example and encourages leadership in others

·  Supports the RNID vision and values, is consistent in words and actions

·  Acts as a role model for colleagues

·  Encourages colleagues to act in support of RNIDs vision and values

·  Strives to develop to his/her full potential to achieve high performance

·  Willingly accepts change and encourages others to do the same

Promotes teamwork

Promotes collaboration and teamwork across RNID

·  Is supportive and cooperative, adopts a ‘we’re in this together’ approach, works with colleagues to achieve team and department objectives

·  Support colleagues working in different teams/departments; works together to solve problems

·  Shares important and relevant information with others in the team

·  Works with others to ensure the delivery of service and quality

·  Recognises when someone needs help and offers assistance

·  Does fair share of work of the team, pulls their weight

Champions the brand

Makes the most of opportunities to gain positive exposure for RNID

·  Is flexible and adaptive, works to get the best value for RNID

·  Portrays a positive image of RNID when dealing with colleagues, service users and other organisations

·  Thinks creatively, finds different ways of doing things

Delivers results

Provides a service that meets or surpasses the expectations of internal and external customers

·  Works to provide an excellent service that is appropriate for customers and service users needs

·  Asks for feedback on how to improve performance and demonstrates an interest in learning

·  Demonstrates enthusiasm in tackling tasks and activities and completes them to agreed standards and quality levels

·  Meets commitments and promises to staff and service users

·  Shows determination and tenacity when facing problems, does not give up easily; deals with set-backs in a positive way