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PSYC B2
L. Larkin

Study Guide
Chapters 1-3

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Chapter 1

· Review the key words listed in your chapter.

· What is the definition of interpersonal communication?

· Explain the purpose of canned plans. What are they and how do we use them?

· What are the characteristics of interpersonal communication?

· What is meant by the communication setting?

· Identify and define the three types of noise.

· Identify and define the three interpersonal communication indices that are used to measure the emotional temperature of a relationship at a particular point in time.

· Define communication competence and explain the two component parts.

· Identify and describe the traits of social media technology.

Chapter 2

· Review the key words listed in your chapter.

· Describe the process of perception and the factors that may influence our perceptions.

· Explain uncertainty reduction theory.

· Compare and contrast automatic and conscious processing.

· Explain how humans tend to make attributions about their own and others’ behaviors.

· Discuss the differences between one’s self-esteem and self-concept.

· What are some of the ways to improve social perceptions?

· Identify and describe the human factors that are involved in using social media.

Chapter 3

· Review the key words listed in your chapter.

· What is intercultural communication?

· What is the difference between an ideal and a real value?

· Identify and explain the 6 dimensions of culture that affect communication.

· Explain what co-cultures are.

· What is intercultural communication competence, and how does one acquire it?