© Commonwealth of Australia 1994

This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from the Australian Government Publishing Service. Requests and inquiries concerning reproduction rights should be directed to the Manager, Commonwealth Information Services, Australian Government Publishing Service, GPO Box 84, Canberra ACT 2601.

ISBN 1031-5098

Human Rights Australia / President

'7 October 1994

The Hon Michael Lavarch MP Attorney-General

Parliament House

CANBERRA ACT 2600

Dear Attorney

I have pleasure in presenting the Annual Report of the Human Rights and Equal Opportunity Commission for the period ended 30 June 1994, pursuant to s.45 of the Human Rights and Equal Opportunity Commission Act 1986. The report has been prepared in accordance with the requirements of sub-sections 25(6) and (7) of the Public Service Act 1922.

Yours sincerely

Ronald Wilson President

TABLE OF CONTENTS

List of Tables

List of Figures vi

INTRODUCTION

Introduction 3

Statement from the President 3

The Role of the Commission 5

The Commissioners 6

The Legislation Implemented by the Commission 7

Functions and Powers of the Commission 11

The Minister 13

AN OVERVIEW OF THE COMMISSION

Organisational Structure and Management 17

Corporate Overview for July 1993-June 1994 17

THE YEAR IN REVIEW: Complaint Handling and Legal Interventions

Overview of Complaint Handling 29

Interventions 38

HUMAN RIGHTS

The Human Rights Commissioner 45

Major Projects for 1 993/1 994 48

Complaint Investigation 56

Education and Promotional Activities 60

SEX DISCRIMINATION

The Sex Discrimination Commissioner 69

Major Projects for 1993/1994 71

Complaint Investigation 80

Referrals to Inquiry 85

Education and Promotional Activities 89

DISABILITY DISCRIMINATION

The Disability Discrimination Commissioner 95

Major Projects for 1 993/1 994 98

Complaint Investigation 104

Referrals to Inquiry 109

Education and Promotional Activities 110

ABORIGINAL AND TORRES STRAIT ISLANDER SOCIAL JUSTICE The Aboriginal and Torres Strait Islander Social Justice Commissioner Powers, Functions and Responsibilities
Major Projects for 1993/1994
Education and Promotional Activities / • 119
122
124
129

RACE DISCRIMINATION

The Race Discrimination Commissioner 135

Major Projects for 1 993/1 994 137

Complaint Investigation 140

Referrals to Inquiry 144

Education and Promotional Activities 148

PRIVACY

The Privacy Commissioner 155

Major Projects for 1 993/1 994 156

Compliance Activities 160

Monitoring the Data-Matching Program 161

Complaint Investigation 162

Education and Promotional Activities 164

THE YEAR IN REVIEW: Regional Offices

Queensland 169

Australian Capital Territory 179

Northern Territory 185

Tasmania 188

APPENDICES

Appendix One: Staffing Overview 193

Appendix Two: Financial Statements 196

Appendix Three: List of Publications 215

Appendix Four: Contact Details for Further Information 217

ATTACHMENTS

Attachment One: Information on Specific Statutory Provisions 219

Attachment Two: Financial and Staffing Resources Summary 225

Attachment Three: Additional Information on Specific Statutory Provisions 229

List of Abbreviations 252

Compliance Index 253

Alphabetical Index 255

LIST OF TABLES

Table 1 Complaints received by State/Territory and Act 30

Table 2 All complaints closed 1 July 1993 to 30 June 1994 31

Table 3 Outcome of complaints closed or referred for hearing under

Commonwealth legislation by Act 1 July 1993 to 30 June 1994 . 31

Table 4 Outcome of complaints closed under Commonwealth legislation by geographical location 33

Table 5 Written, personal and telephone inquiries received by Central and regional Commission offices 1 July 1993 to 30 June 1994 33

Table 5a Breakdown of matters received in writing by Commission offices and not covered by the legislation 1 July 1993 to 30 June 1994 34

Table 6 Complaints lodged under the HREOC Act 1 July 1993 to 30 June 1994 57
Table 7 Grounds of complaint under ILO 111 1 July 1993 to 30 June 1994 . 58

Table 8 Outcome of complaints closed under the HREOC Act 1 July 1993 to

30 June 1994 59

Table 9 Complaints lodged under the SDA by ground of complaint 1 July 1993 to 30 June 1994 80

Table 10 Complaints lodged under the SDA by area of complaint 1 July 1993 to

30 June 1994 81

Table 11 Complaints lodged under the SDA by category of complainant and respondent 1 July 1993 to 30 June 1994 81

Table 12 Outcome of complaints closed or referred for hearing under the SDA

1 July 1993 to 30 June 1994 82

Table 13 SDA matters determined or referred to inquiry

1 July 1993 to 30 June 1994 85

Table 14 Complaints lodged under the DDA by type of disability 1 July 1993 to

30 June 1994 104

Table 15 Complaints lodged under the DDA by area of complaint 1 July 1993 to

30 June 1994 105

Table 16 Complaints lodged under the DDA by category of complainant and respondent 1 July 1993 to 30 June 1994 105

Table 17 Outcome of complaints closed or referred for hearing under the DDA

1 July 1993 to 30 June 1994 106

Table 18 DDA matters determined or referred to inquiry

1 July 1993 to 30 June 1994 109

Table 19 Complaints lodged under the RDA by grounds of complaint and location

1 July 1993 to 30 June 1994 141

Table 20 Complaints lodged under the RDA by ethnicity of complainant

1 July 1993 to 30 June 1994 141

Table 21 Complaints lodged under the RDA by category of complainant and respondent 1 July 1993 to 30 June 1994 142

Table 22 Outcome of complaints closed or referred for hearing under the RDA

1 July 1993 to 30 June 1994 142

Table 23 RDA matters determined or referred to inquiry

1 July 1993 to 30 June 1994 144

Table 24 Outcome of complaints closed under the Privacy Act

1 July 1993 to 30 June 1994 163

Table 25 Complaints lodged under the Queensland Anti-discrimination Act by area and ground of complaint 1 July 1993 to 30 June 1994 172

Table 26 Complaints lodged under the Queensland Anti-discrimination Act by category of complainant and respondent 1 July 1993 to 30 June 1994 . 173

Table 27 Outcome of complaints closed or referred for hearing under the

Queensland Anti-discrimination Act 1 July 1993 to 30 June 1994 . . 173

Table 28 Complaints lodged under the ACT Discrimination Act by area and ground of complaint 1 July 1993 to 30 June 1994 181

Table 29 Complaints lodged under the ACT Discrimination Act by category of complainant and respondent 1 July 1993 to 30 June 1994 181

Table 30 Outcome of complaints closed under the ACT Discrimination Act 1 July 1993 to 30 June 1994 182

Table 31 Commission's staffing profile within classification levels 194

Table 32 Financial and staffing resource summary (all programs) 227

Table 33 Representation of EEO groups within classification levels 233

Table 34 Participation of EEO groups, by office, in training expressed in terms of person days of training 238

Table 35 Summary table of major purposes, number and cost of consultants . 245

Table 36 Vehicles leased by the Commission 1993/1994 250

LIST OF FIGURES

Figure 1 Management structure of the Commission as at June 1994 18

Figure 2 Percentage of complaints lodged under each Act 30

INTRODUCTION

INTRODUCTION

The 1993/1994 Annual Report of the Human Rights and Equal Opportunity Commission provides an overview of the work of the organisation during the period July 1993 to June 1994.

In the initial section of the report the legislative base, role and functions of the Commission are described. Organisational achievements for the period under review are also highlighted. The report goes on to describe the work of each of the Commissioners and their research and policy units. The report provides an overview of complaint handling, legal interventions and the work of regional and State/Territory offices. Information is also provided on a range of financial, staffing and administrative matters.

The report has been prepared in compliance with the requirements for Annual
Reports as outlined by the Department of Prime Minister and Cabinet (March 1994).

To assist the reader, a list of abbreviations is provided on page 252.

For further information about the work of the Commission, the reader can consult the 1993-1995 Corporate Plan. For an overview of the history of the Commission, reference can be made to the 1989-1990 Annual Report (pp 11-14). For additional information on the work of the Privacy Commissioner, the reader can consult the Sixth Annual Report on the Operation of the Privacy Act. For additional information on the work of the Aboriginal and Torres Strait Islander Social Justice Commissioner, the reader can consult his First Report 1993. All these publications are available in the Commission library, which is open to members of the public by appointment.

A complete list of Commission publications for 1993/1994 appears in Appendix 3.

For information about obtaining additional copies of the 1993/1994 Annual Report, or for more information about the work of the Commission, please refer to the contact details in Appendix Four. Copies of this report are also available in alternative formats, including audio tape, computer disc, braille and large print.

STATEMENT FROM THE PRESIDENT

Sir Ronald Wilson AC, KBE, CMG, QC, a former justice of the High Court of Australia, is the current President of the Human Rights and Equal Opportunity Commission.

I first mention two events of particular importance that occurred this year and then, as is fitting in my final annual statement, reflect on some issues of significance for the Commission as a human rights institution.

Enactment of the Native Title Act 1993 by the Commonwealth Parliament is a milestone in the advance of human rights in Australia. We cannot hope to claim that as a nation we are sustaining the basic rights of Australians until we have redressed the injustice of the dispossession of our indigenous peoples. The important role of reporting on the operation of the Native Title Act will be a major contribution by the Commission to the fuller expression of the law declared by the High Court in Mabo v Queensland.

In November 1993 the Commission hosted a consultative forum attended by representatives of more than 80 non-government human rights organisations. This was a day that I had keenly anticipated because, although I have long been involved with non-government organisations in various contexts, recent events have brought home to me the importance of their contribution and the need for a close and cooperative relationship with them. The World Conference on Human Rights, held at Vienna in June 1993, officially recognised the role of non-government organisations in the promotion of human rights and humanitarian activities at regional, national and international levels. Our forum in November 1993 drew together a range of groups, most of which had a history of contact with particular program areas of the Commission. All Commissioners and some key staff attended the forum. I hope it marks the strengthening relationship between the Commission as a whole and the grass-roots human rights movement.

As I mentioned at the outset, this is my last contribution as President to a Commission annual report. My term expires in February 1995.

The Human Rights and Equal Opportunity Commission is now at a crucial stage of its development. Having grown in size and complexity as new functions and responsibilities have been conferred upon it by the Parliament, the Commission is now challenged more than ever to express the common purpose of its diverse elements. This inevitably throws a heavy burden on management and staff, who must cope with all the responsibilities of efficiently managing a public sector organisation whilst also ensuring that our effectiveness in advancing human rights is maintained and enhanced. The first stage of the review of the Commission, announced by the Attorney-General in August 1993, is nearing completion. It will highlight the fact that the Commission and senior management structure established in 1987, when there were four Commission members and 41 staff, is not appropriate in 1994 when we have seven Commission members and 190 staff. I hope that the review will enable this issue to be addressed. Over the last five years I have had the good fortune to work in the Commission with people of exceptional calibre. We have found ourselves at the cutting edge of many complex social issues that admit no easy solutions. To make progress in promoting and protecting human rights requires not only skill but personal dedication, a quality that my colleagues the Commissioners

and their staff display in full measure. I sincerely thank them all for their work and friendship.

The six Commissioners and the President are in many ways the public faces of the Commission. We come from a variety of backgrounds but would not claim that, in so small a membership, we reflect the full diversity of Australian society. Indeed, rather than represent particular groups, the program structure of the Commission reveals

some major themes which are the concern of the entire Australian community. It is the concern of the whole community that Australia meets its international obligations to uphold human rights; that other nations be encouraged to establish national, independent institutions committed to the promotion and protection of human rights; that we remove unfair discrimination on the grounds of race, sex and disability; that Aboriginal and Torres Strait Islander peoples be accorded social justice; and that rights to privacy of personal information be respected. In pursuing each of these objectives the fact that our work in one area overlaps that in all the others points to a deep conceptual unity. The task for the Commission now is to take strength from the unity underlying the diversity of its achievements and programs. It must direct its energies purposefully to the attainment of common ends, social justice ends that underlie all the different functions conferred upon the Commission and Commissioners. It was not for nothing that the Vienna World Conference reaffirmed that human rights are universal, indivisible and interdependent.

The goal for Australia as a nation is to achieve a just and peaceful community where all people can live in harmony and with respect for one another's human dignity and for their rights and responsibilities. I wish the members of the Commission and their dedicated staff every success in contributing to this great cause.