Student’s Name
111 11th Ave, Menomonie, WI 11111 ? Cell (111) 111-1111 ?
OBJECTIVE Training and Human Resource Development position where experience working with diverse populations and positive evaluations can be utilized
HIGHLIGHTS OF ? Enhanced ability to work in a diverse workplace
QUALIFICATIONS ? Effective communication skills to provide technical support and design solutions to customers
? Ability to use graphic and desktop publishing software packages
? Knowledge and proficiency in graphic software, particularly Adobe Photoshop
EDUCATION University of Wisconsin-Stout , Menomonie, WI
Bachelor of Science Degree, Career, Technical Education, and Training
May 2011
Waukesha County Technical College, Waukesha, WI
Associate Degree, Applied Science-Printing and Publishing, December 2004
EXPERIENCE Company 1, Appleton, WI
Senior On-Si te Service Specialist, July 2010 - present
? Conduct 16 training sessions for 200+ co-workers on proper site procedures
? Demonstrate strong communication skills by providing effective technical support to
co-workers and customers
? Display teamwork skills by working collaboratively with 4 departments on a daily basis
Company 2, New Berlin, WI
Preflight Technician /Customer Service Rep ., June 2006 - Janua ry 2010
? Collaborated with company trainer by assisting in facilitating 4 training sessions for 300+ employees
? Developed problem-solving skills and ability to effectively plan, organize, and execute
assignments
? Managed, organized and preflighted all digital files to ensure press ready quality
Company 3, Sussex, WI
Assistant Supervisor, December 2004 – June 2006
? Demonstrated strong leadership skills by supervising a department of 16
? Developed strong communication skills by facilitating weekly staff meetings
? Conducted new employee training sessions 4 times/year
Company 4, Sussex, WI
Imaging Department Internship, February - May 200 4
? Demonstrated attention to detail by accurately preparing images for press using color markup, composites, and page layout
? Received excellent performance evaluations from supervisor
MEMBERSHIP & ? American Society for Training and Development member
LEADERSHIP ? Promoted from CSR Assistant to Lead Preflight Technician
? Completed Leadership Training from MRA-Institute of Management, Inc
? Certificate in Cooperative Education from Waukesha County Technical College
? Chosen as 1 recipient of only 2 internship positions with Quad-Graphics
REFERENCES AVAILABLE UPON REQUEST