BUSINESS CONTINUITY PLAN

Plan it – Don’t Panic

Your Business Name

Your Business Address

Business Continuity Management is:

A planning process for all businesses, small or large, to help reduce the impacts caused by disruptions and emergencies that can threaten business survival.

This document is your record of information and actions you can take to help you ensure your business is prepared for emergencies or serious business disruptions and can recover as quickly as possible afterwards.

This Business Continuity Plan is the property of (insert details)

Activation of this Plan is the responsibility of (insert details)

This Plan was last reviewed on (insert date)

This Plan was reviewed by (insert date)

This Plan was last exercised / tested (insert date)


PLANNING ACTIONS

List here the types of emergencies which could affect your business operations, we have given you a few examples to get you started

Loss or disruption to your:
Staff
IT and Data
Building (s) you work from
Suppliers
Customers
Utilities
Equipment
Other?
EMPLOYEE CONTACTS
List here the staff that you may need to contact to make them aware of an emergency or serious business disruption
Name / Telephone Numbers
WORK / HOME / MOBILE
BUSINESS CONTACTS
List here your key customers and suppliers, this will assist you to contact them in the event of an emergency or serious business disruption
Client/Supplier / Company / Contact / Tel. Number(s)
ALTERNATIVE CONTACTS / SUPPLIERS
List here other businesses you could use in event of your normal supplier being unavailable
Company / Contact Name / Tel. Number
INSURANCE DETAILS
List here your insurance provider(s) details
Company / Contact Name / Tel. Number / Policy Ref.
OTHER USEFUL TELEPHONE NUMBERS
Company / Contact Name / Tel. Number
Utility companies etc
Maintenance Providers


RECOVERY ACTIONS

In this section pre-plan the actions you may need to take to get your business operating again

RECOVERY OF ESSENTIAL BUSINESS RECORDS, we have given you a few examples to get you started
Diary
Financial Records
Back-up
Computer
records/data and location
Critical paper records/information
and location
Consider preparing a grab pack of essential information (including this business continuity plan)
RECOVERY KEY EQUIPMENT NEEDED
List here the essential equipment you may need to replace if lost, or if you had to move to an alternative site, we have given you a few examples to get you started
Critical IT records and Data
Specialist equipment
RECOVERY ACTIONS
List here the essential actions you will take to keep your business operating, we have given you a few examples to get you started
Activation of Business Continuity Plan
Inform and allocate actions to staff
Inform key suppliers and customers and provide a recovery timescale
Activate alternative suppliers, premise, equipment
Review diary and customer commitments
Advise insurance provider
Other actions
RECOVERY ACTIONS continued
RECOVERY LOG
Use this to record of all the events, actions and decisions you have taken
Date/Time / Action / Action By / Complete

Notes

Further information

Doncaster Council Business Continuity http://aq.be/235945

Business Continuity Institute http://www.thebci.org/

and https://www.gov.uk/government/publications/expecting-the-unexpected

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