2002
Southeastern Wisconsin
End-of-Life Care
Resource Guide
Southeastern Wisconsin
Oncology Nursing Society
Last updated 01/03
The mission and vision of the Oncology Nursing Society is to promote excellence in oncology nursing, advance quality cancer care and lead the transformation of oncology care.
Our goal in the development of this resource guide is to further the transformation of
care across the life span by providing our community with a higher level of awareness & understanding of the End of Life Care resources available in Southeastern Wisconsin
Southeastern Wisconsin Oncology Nursing Society
(SWONS)
P.O. Box 26454
Wauwatosa, WI
53226-0454
Disclaimer: The organizations of ONS and SWONS do not assume the responsibility of the opinions expressed by the authors. Acceptance of resources for this guide does not indicate
or imply endorsement.
With sincere thanks to the following SWONS Members for volunteering
their time and efforts in the compilation of this resource guide:
Beth Freitag
Deb Hoyer
Mary Pat Johnston
Bonnie Lund
Sue Luedcke
Sandy Muchka
Patti Martin
Cathy Poytinger
Lori Wendt
Table of Contents
Definitions 8
Kenosha County 10
Advanced Directives 10
Bereavement Support Services 10
Patient and Caregiver Support Services 111
Home Health Care Services 12
Hospice Care 12
Hospitals 14
PAIN CLINICS 14
PALLIATIVE CARE PROGRAMS 15
Milwaukee County 16
Advanced Directives 16
Bereavement Support Services 16
Patient and Caregiver Support Services 17
Home Health Care Services 22
Hospice Care 24
HOSPITALS 31
PAIN CLINICS 32
Palliative Care Programs 33
Ozaukee County 34
Advanced Directives 34
Bereavement Support Services 34
Patient and Caregiver Support Services 34
Home Health Care Services 35
Hospice Care 37
HOSPITALS 39
PAIN CLINICS 39
Palliative Care Programs 39
Racine County 40
Advanced Directives 40
Bereavement Support Services 40
Patient and Caregiver Support Services 41
Home Health Services 42
HOSPICE CARE 44
Hospitals 47
Pain Clinics 47
PALLIATIVE CARE PROGRAMS 47
Washington County 48
Advanced Directives 48
Bereavement Support Services 48
Patient And Caregiver Support Services 48
Home Health Care Services 49
HOSPICE CARE 50
hospiTALS 51
PAIN CLINICS 51
pALLiaTiVE CARE PROGRAMS 51
Waukesha County 52
Advanced Directives 52
Bereavement Support Services 52
Patient and Caregiver Support Services 53
Home Health Care Agencies 56
HOSPICE CARE 57
Hospitals 60
Palliative Care Programs 61
Pain Clinics 61
INTERNET RESOURCES 62
Definitions
Advance Directives are a written expression of future wishes regarding medical care. There are two general types of advance directives: a Living Will and a Power of Attorney for Health Care (POAHC). An Advance Directive gives a patient a voice in decisions about their medical care, provides guidance to healthcare professionals, and most importantly provides a mechanism for individuals to maintain control over their treatment at a time when they are unable to communicate their wishes. Physicians and other health care workers are legally obligated to follow the directions patients indicate in their Advance Directive. However, the strength of an Advance Directive is greatly magnified by discussing the issues of future medical care and decisions and wishes concerning end-of-life care with family, clergy, lawyer and physicians. Both types of advance directives are approved as legal documents, published by the state and readily available at all Wisconsin health care facilities. The Wisconsin approved Living Will and POAHC forms may be completed by patients without the need of a lawyer or Notary Public.
The Living Will is a type of advance directive that documents specific instructions to health care providers about particular types of treatment an individual would want or not want to prolong life. Living wills are generally used to communicate wishes to refuse, limit or withhold life-sustaining treatment. The Wisconsin Declaration to Physicians (Living Will) allows patients to say that in the event of a “Terminal Condition” or “Persistent Vegetative State”, feeding tubes and “life-sustaining procedures” can be withheld.
The Power of Attorney for Health Care (POAHC) is another type of advance directive that enables someone to appoint another individual to make healthcare decisions for him or her should they lose decision-making capacity. The person that is appointed by the individual is called the is the "health care proxy" or "health care agent." The proxy or agent is obligated to make the kinds of decisions the individual would have made him or herself.
What is the difference between the Living Will and Health Care Power of Attorney?
The major distinction between a POAHC and a living will is that the POAHC can be used for all medical decisions not just those related to withholding or withdrawing life-sustaining treatments.
When do Advance Directives go into effect?
Advance directives only become effective when it is determined that an individual is incompetent or lacks decision-making ability. As long as an individual retains their decision-making ability, his or her decisions remain in control.
Where should Advance Directives be kept?
At least two copies of the most current should kept at home, keep one copy in the glove compartment of your car. Patients should bring one copy of their advance directive to the hospital for any elective or emergency inpatient admission. At the time of completion copies should be given to:
· the primary care and any specialist physicians
· the personal attorney
· the health care agent named in the POAHC form
· key family members not living at home
For more information on Advance Directives contact:
The Wisconsin Division of Health, PO Box 309, Madison WI, 53701. Additional information is available on-line from Choice-in-Dying / Partnership for Caring, Inc. http://www.choices.org or check the index of this guide for resources in your county.
Hospice is a philosophy of care for dying patients and their families. Hospice utilizes the concept of palliative care focusing on the control of distressing physical symptoms, and psychological and spiritual support for the patient and family. The care is provided by an interdisciplinary team that recognizes that no single health care professional can meet the needs of dying patients and families. The Medicare Hospice Benefit is a reimbursement system designed to provide medical care and support for dying patients. There are specific eligibility requirements to enroll in a hospice program; traditionally these services are limited to patients with a life expectancy of less than 6 months who have chosen to no longer pursue active treatment.
Palliative Care is also philosophy of care for patients and their families facing life- limiting illness—like hospice, it also focuses on providing support and control of physical, emotional and spiritual distress. The goal of palliative care is to provide the best possible quality of life for patients and families throughout the course of an incurable disease. For some patients this approach to care includes active treatment aimed at controlling symptoms or extending life. Palliative care is an emerging medical specialty for physicians and nurses interested in improving care near the end-of-life in a variety of care settings. Palliative care is also a term applied to consultation and inpatient specialty units/programs in hospitals or nursing homes--focusing on improving care near the end-of-life. There are no limits on eligibility/service provisions and no special reimbursement
Kenosha County
Advance Directives
Kenosha Hospital and Medical Center
6308 8th Avenue
Kenosha, WI 53143
262-656-2011 (Ask for the Social Services Department)
St. Catherine’s Hospital
3556 7th Avenue
Kenosha, WI 53140
262-656-3011 (Ask for the Social Services department)
Aurora Medical Center
10400 75th St.
Kenosha, WI 53142
262-942-5600 (Ask for the Social Services Department)
Bereavement Support Services
Vince Lombardi Cancer Clinic at Aurora Medical Center
10400 75th St.
Kenosha, WI 53142
VLC Hotline 1-800-252-2990
262-948-6400
Oncology of Wisconsin
10400 75th St.
Kenosha, WI 53142
Contact Judy Cline Social Worker
414-299-9343
Aurora Health Care
10400 75th St.
Kenosha, WI 53142
1-877-495-2803
*No pediatric support groups in Kenosha County have been identified.
Please see p.14 for Children’s Hospital of Wisconsin contact information
Patient and Caregiver Support Services
Support Groups
Contact the Social Services Department of a Hospital near you (see Hospital listing p. 9) for disease specific support groups
Contact the Social Services Department of a Nursing Home (see Nursing Home listing below) or Hospital (see Hospital listing p.9) near you for caregiver support groups
Respite Care-Hospitals
No resources identified in this area
See Milwaukee County Resources p.16
Respite Care-Nursing Homes
Beverly Healthcare
1703 60th Street
Kenosha, WI 53140
262-658-4125
Clairidge House
1519 60th Street
Kenosha, WI 53140
262-656-7500
Grande Prairie
10330 79th Street
Pleasant Prairie, WI 53158
262-612-2807
Heartland HCC – Washington Manor
3100 Washington Road
Kenosha, WI 53144
262-658-4622
Hospitality Nurse/Rehab Center
8633 32nd Avenue
Kenosha, WI 53142
262-694-8300
Sheridan Medicare Complex
8400 Sheridan Road
Kenosha, WI 53143
262-658-4141
Woodstock Health & Rehab Center
3415 Sheridan Road
Kenosha, WI 53140
262-657-6175
Home Health Care Services
(Medicare Certified Agencies Providing Skilled Nursing Services in Kenosha County)
St. John’s HHS
1756 N. Prospect Avenue
Milwaukee, WI
414-272-2273
Covenant Home Health and Hospice
9688 W. Appleton Avenue
Milwaukee, WI
414-535-7000
VNA of WI Lake Geneva Branch
500 Interchange North
Lake Geneva, WI
262-249-5860
Hospice Care
Inpatient Hospital Hospice Programs
No resources identified in this area
See Milwaukee County listing p.24
Residential Hospices
No resources identified in this area
See Milwaukee County listing p.25
Home Hospices Servicing Kenosha County
Covenant Home Health & Hospice
1055 Prairie Dr.
Racine, WI 53406
414-535-7000
Heartland Home Health Care & Hospice
1845 N. Farwell Avenue
Ste. 301
Milwaukee, WI 53202
414-273-6600
Hospice Alliance, Inc.
600 52nd St., Ste. 300
Kenosha, WI 53140
262-652-4400
Odyssey Healthcare, Inc.
4125 N. 124th Street, Ste. J
Brookfield, WI 53005
262-790-1720
Rolland Nelson Crossroads Hospice
1020 James Drive, Ste. E
Hartland, WI 53029
262-928-7444
Vitas Healthcare Corporation
2675 N. Mayfair Road
Ste. 420
Wauwatosa, WI 53226
VNA of Wisconsin Hospice – Lake Geneva
500 Interchange North
Lake Geneva, WI 53147
Nursing Homes with Hospice Services
Beverly Healthcare
1703 60th Street
Kenosha, WI 53140
262-658-4125
Clairidge House
1519 60th Street
Kenosha, WI 53140
262-656-7500
Grande Prairie
10330 79th Street
Pleasant Prairie, WI 53158
262-612-2807
Heartland HCC – Washington Manor
3100 Washington Road
Kenosha, WI 53144
262-658-4622
Hospitality Nurse/Rehab Center
8633 32nd Avenue
Kenosha, WI 53142
262-694-8300
St. Joseph’s Home
9244 29th Avenue
Kenosha, WI 53143
262-694-0080
Sheridan Medicare Complex
8400 Sheridan Road
Kenosha, WI 53143
262-658-4141
Woodstock Health And Rehab Center
3415 Sheridan Road
Kenosha, WI 53140
262-657-6175
Hospitals
Aurora Medical Center – Kenosha
10400 75th Street
Kenosha, WI 53142
262-942-5600
262-942-5828
Kenosha Hospital & Medical Center
6308 8th Avenue
Kenosha, WI 53143
262-656-2011
262-656-2762
St. Catherine’s Hospital
3556 7th Avenue
Kenosha, WI 53140
262-656-3011
262-656-3443
Pain Clinics
Call area hospitals listed above for information.
Palliative Care Programs
Call area hospitals listed above for information.
Milwaukee County
Advance Directives
Aurora Healthcare
Power of Attorney for Health Care workshops
Call 414-369-2555 or toll free 1-888-537-3336 for dates and locations near you.
Milwaukee County Department on Aging (information only)
235 Galena Street Suite 108
Milwaukee, WI 53212
414-289-6874
www.milwaukeecounty.com
St Joseph’s Hospital
Advanced Directive workshops
Call 414-447-3850 for registration, information and dates
Contact the Social Services Department of a Hospital near you for additional information and assistance (see p.31 for Hospital listings)
Bereavement Support Services
Aurora Health Care
Healing After the Loss of a Loved One
Call 414-481-0520 for registration, information and dates
Children’s Hospital
Children experiencing death or Adults experiencing the loss of a child
Call 414-266-3325 for registration, information and dates
Columbia-St. Mary’s
Grief Support Group
Call 414-291-1240 for registration, information and dates
or Social Services Department 414-961-3680
Covenant Health Care
Bereavement Support Services
Call 414-447-2471 for registration, information and dates
Ruth Hospice
Grief/Loss Support Group
8526 W Mill Road
Milwaukee, WI 53225
Call 414-607-4714 for more information
St. Luke’s Medical Center
Bereavement Support Groups
Call 414-649-7315 for registration, information and dates
St. Michael Hospital
Bereavement Support Groups
Call 414-527-8244 for registration, information and dates
West Allis Memorial Hospital
Bereavement Support Groups
Call 414-328-7405
Patient and Caregiver Support Services
Support Groups
Contact the Social Services Department of a Hospital near you (see Hospital listing on p.31 for disease specific support groups.
Contact the Social Services Department of a Nursing Home (see Nursing Home listing p.26-31) or Hospital (see Hospital listing p.31) near you for caregiver support groups
Respite Care-Hospitals
St Mary’s Hospice
2350 N Lake Dr
Milwaukee, WI 53211
414-291-1240
Inpatient hospice with respite program for patients without skilled needs
Zablocki VA Medical Center
5000 W National Ave
Milwaukee WI, 53295
414-384-2000
Respite Care-Nursing Homes
Bel Air Health Care Center
9350 W Fond du Lac
Milwaukee, WI 53225
414-438-4368
Beverly Healthcare
6735 W Bradley Rd
Milwaukee, WI 53223
414-354-3300
Bradford Terrace
2429 E Bradford Ave
Milwaukee, WI 53211
414-963-6151
Cameo Care Center
5790 S 27th St
Milwaukee, WI 53221
414-282-1300
Christopher East Health and Rehab Center
1132 E Knapp St
Milwaukee, WI 53202
414-273-3560
Colonial Manor
1616 W Bender Rd
Glendale, WI 53209
414-228-8700
Dove Healthcare at Glendale
1633 W Bender Rd
Glendale, WI 53209
414-671-6830
Franciscian Villa
3601 S Chicago Ave
South Milwaukee, WI 53172
414-764-4100
Friendship Village
7500 W Dean Rd
Milwaukee, WI 53223
414-371-7392
Havenwood Nursing & Rehab
3333 W Highland Blvd
Milwaukee, WI 53208
414-344-8100
Hearthside Rehab Center
9325 N Green Bay Rd
Brown Deer, WI 53209
414-354-4800
Heartland Health Care Center
3216 W Highland Blvd
Milwaukee, WI 53208
414-344-6515
Heritage Square Healthcare Center
5404 W Loomis Rd
Greendale, WI 53129
414-421-0088
Hillside Healthcare Center
8726 W Mill Rd
Milwaukee, WI 53225
414-353-4100
Hillview Care Center
1615 S 22nd St
Milwaukee, WI 53204
414-671-6830
Honey Creek Health & Rehab Center
2730 W Ramsey
Milwaukee, WI 53221
414-282-2600
Jackson Care Center
1840 N 6th
Milwaukee, WI 53212
414-263-1933
Jewish Home & Care Center
1414 N Prospect Ave
Milwaukee, WI 53202
414-276-2627
Kilbourn Care Center
2125 W Kilbourn Ave
Milwaukee, WI 53233
414-342-1312
Lakewood Health & Rehab Center
2115 E Woodstock Pl
Milwaukee, WI 53202
414-271-1020
Marian Franciscan Center
9632 W Appleton Ave
Milwaukee, WI 53225
414-535-7000
Mary Jude Nursing Home
9806 W Lincoln Ave
West Allis, WI 53227
414-543-5330
Mercy Rehabilitation Center
2727 W Mitchell St
Milwaukee, WI 53215
414-383-3699
Millway Health Care Center
8534 W Mill Rd
Milwaukee, WI 53225
414-671-6830
Milwaukee Care Center
5151 W Silver Spring
Milwaukee, WI 53218
414-464-2300
Milwaukee Catholic Home & Rehab Center
2330 N Prospect Ave
Milwaukee, WI 53211
414-220-4610
Milwaukee Protestant Home
2449 N Downer Ave
Milwaukee, WI 53211
414-963-6151
Mitchell Manor
5301 W Lincoln Ave
West Allis, WI 53219
414-615-7200
Park Manor
1824 E Park Pl
Milwaukee, WI 53211
414-961-1115
Plymouth Manor Nursing Home
619 W Walnut St
Milwaukee, WI 53212
414-263-1770
Shorewood Heights Rehab Center
3710 N Oakland Ave
Shorewood, WI 53211
414-964-6200
Silver Spring Health & Rehab
1300 W Sliver Spring
Glendale, WI 53209
414-228-8120
South Shore Manor
1915 E Tripoli Ave
St Francis, WI 53207
414-483-3611
SouthPointe Healthcare Center
4500 W Loomis Rd
Greenfield, WI 53220
414-325-5300
St Anne’s Home
3800 N 92nd St
Milwaukee, WI 53222
414-463-7570
St Camillus Health Center Inc
10101 W Wisconsin Ave
Wauwatosa, WI 53226
414-259-6333
Sunrise Care Center
3540 S 43rd St
Milwaukee, WI 53220
414-541-1000
The Lutheran Home
7500 W North Ave
Wauwatosa, WI 53213
414-258-6170
The Shores Health & Rehab Center
6925 N Port Washington
Glendale, WI 53217
414-352-3300
The Terrace at St Francis
3200 S 20th St
Milwaukee, WI 53215
414-535-7000
The Village at Manor Park
8615 West Beloit Rd
Milwaukee, WI 53227
414-607-4191
The Waters of Seven Oaks
6263 N Green Bay Ave
Milwaukee, WI 53209
414-351-0543
West Allis Care Center
6700 W Beloit Rd
West Allis, WI 53219
414-541-9840
Willowcrest Care Center
3821 S Chicago Ave
South Milwaukee, WI 53172
414-762-7336
Wisconsin Lutheran Care Center
6800 N 76th St
Milwaukee, WI 53223
414-353-5000
Home Health Care Services
(Medicare Certified Agencies Providing Skilled Nursing Services in Milwaukee County)
ANS Home Health Care Services
4369 S Howell Ave
Milwaukee, WI 53207
414-481-9800
www.anshomecare.com
Barry Healthcare Services Inc
312 E Wisconsin Ave
Milwaukee, WI 53202
414-272-9990
Camillus Cares Home Health
10100 W Bluemound Rd
Wauwatosa, WI 53226
414-258-2418
www.stcam.com
Covenant Home Health
9688 W Appleton Ave
Milwaukee, WI 53225
414-535-7000
Gentiva Health Services
10909 W Greenfield Ave
Milwaukee, WI 53214
414-257-1156
Heartland Home Health Care
13255 W Bluemound Rd
Milwaukee, WI 53202
262-641-6620 or 1-888-436-8985
Horizon Home Care
8949 N Deerbrook Trail
Brown Deer, WI 53223
414-365-8300
www.horizonhomecareandhospice.com
Laabs Home Health Care Inc
619 N 35th St
Milwaukee, WI 53208
414-342-7442
Metro Home Health Services Inc
6014 W Congress St
Milwaukee, WI 53218
414-464-4490
Odyssey Health Care
10150 W National Ave
West Allis, WI 53227
1-888-280-3332
ProHealth Homecare
1020 James Dr
Hartland, WI 53029
262-928-7444 or 1-877-453-9272
St John’s Home Health Services
1756 N. Prospect Ave
Milwaukee, WI 53202
414-272-2273
Visiting Nurse Association of Wisconsin Hospice
11333 W National Ave
Milwaukee, WI 53227
414-327-2295 or 1-800-862-2201
Hospice Care
Inpatient Hospital Hospice Programs
St. Mary’s Hospice
2320 N. Lake Drive
Milwaukee, WI 53211
414-291-1240
Zablocki VA Medical Center
5000 W. National Ave
Milwaukee, WI 53295
414-384-2000 ext 46742
Residential Hospices
Ruth Hospice