903, A-Wing, Simran Residency, Sector-7, Plot-21, Kharghar, Navi Mumbai, 410210

Sunil Srivastava

Email: Mobile: 09987062887

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Professional Snapshot

· Technically Sophisticated & Business Savvy Management Professional with an overall 21+ years of experience across different sectors covering diverse functions including Enterprise IT management, SAP Implementation/ Rollout/ Support, Business Leadership, Application Development, Solution Architect, System Integrator, Delivery Management, Project Management.

· Extensive 8+ years’ plus of functional experience in SAP SD, LE, and SAP IS Retail as lead consultant.

· 10+ years of ERP as solution architect.

· 9+ years of multy-industries functional experience of Sales, Material Management, Warehouse Management, Finance & Account, Human Resources, Supply Chain Management.

· Valued member of systems management team, contributing a seasoned broad-based perspective to create pragmatic IT Application strategies and implementation plans for the business objectives with focus to implement IT system in a time bound manner for maximum return at lowest possible cost.

· Consistently recognized for performances & achievements, demonstrated experience in automating large corporate with business planning, developing and implementing cutting edge information solutions to address corporate business goal & opportunities.

· A keen strategist & thorough implementer with abilities in delivery management focusing on maximizing customer satisfaction, process compliance and software quality, comprehensive experience in leading teams & multiple projects.

· Effective and wholly accountable in high-profile executive roles. Overcome complex challenges; make high-stake decisions in fast-paced, high-pressure environments using experience-backed judgment, innovation, strong work ethic & irreproachable integrity.

· Possess extensive SAP experience: merit of implementing 2 full cycle SAP key modules (SD, MM & WMS), SAP CRM (Service) & SAP IS Retail at large corporate including grass root retail & manufacturing set-ups.

· Extremely good insight in Retail best practices having worked in start-up retail environments. Extensive experience in developing and managing Enterprise IT Systems and executing key business processes. Manage large multi-functional teams (Store Ops, Category users, Technical teams, key vendors (incl. multi-location consulting companies and product vendors) and lead critical projects to successful outcomes. other key skills include Promotions/Marketing systems, Assortment Planning and Managing, Planograming services (JDA), Store IT solutions (POS-Retalix (Store Line), SAP, Intranet Portal, Order Workflow, B2B integration), Troubleshooting critical replenishment problems in Stores and instilling best practices process for Inventory optimization and Receiving/Dump/Shrink management, Home Delivery Process and Systems.

· Worked with complete System Development Life Cycle, which includes System study, User Interaction, Designing, Coding, Testing, Implementation and user Training with Documentations.

· Proven ability to lead, direct and motivate cross-functional teams and to communicate responsibilities, clear roles and desired outcomes, Strong communication and leadership skills.

· Extensive experience working with all aspects of in-house development systems. Polished leadership skills, with ability to motivate teams to increase productivity.

· Multi – Industries Experience Including Material management, Inventory management, PPC, QC, Sales & marketing, Payroll & Financial Accounting and retail in enterprise architecture, system integration, internet and client-server projects.

· Demonstrated competency to manage very large and highly complex projects within budget and on schedule.

· Proven capability to define and implement IT strategies and plans.

· Strong and clear communicator with proven ability to motivate multi-cultural team to deliver in high quality.

· Assured skill for problem solving and decision-making.

· Committed to the highest levels of professional and personal excellence.

ERP System Implementation

Managing the implementation and functioning of ERP System entailing:

· Mapping business requirements (As-Is & To-Be Analysis).

· Preparation of Detailed Process Flow for functional requirements.

· Developing functional and technical specifications.

· Preparation & validation of Master Data.

· Conducting GAP Analysis.

· Application Design and Development.

· Transfer of Data from Legacy System to SAP.

· Implementation of Application (Go Live).

· Post Implementation Support and providing training to end users.

Software Development / Project Management skills

· Interacting with the client for system study, requirements gathering, analysis and scoping.

· Architecture and design the solution for the project.

· Process setup and monitor for the development.

· Reviewing code, debugging and troubleshooting the application.

· Managing smooth implementation and testing of the application at client location.

· Extending post go-live and application maintenance support to the client.

· Leading the team in various phases of application development.

· Project initiation, planning, costing, executing, controlling and reporting to Sr. Management.

· Communicating with business users to gather requirement specifications, scoping the project.

· Selecting appropriate technologies for development approach.

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Qualification Highlights

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Information Technology Software Engineering Internet Technology

Enterprise Resource Planning ERP Application Development Client/Server Technology Team Building Project Management Data Warehousing

Client Relationship Application Strategic SAP Implementation/ Rollout

Solution Architect Technical Architect Database Administration

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Professional Training

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ERP – SAP SD & SAP IS Retail

Window NT (4.0) By SILICON Comnet Pvt. Ltd, New Delhi.

DSS (Decision Support System-Business Object) By TATA InfoTech, New Delhi.

Oracle 8i & D2K by SSI Limited, Gwalior.

JAVA By SSI Limited, Gwalior.

Oracle 9iAS By SQL STAR INTERNATIONAL LIMITED, New Delhi.

Oracle 9i/ BI Beans/J-Developer by Sify, New Delhi

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Technical Expertise

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ERP SAP R/3 (4.7), SD, SAP CRM & SAP IS Retail – Implementation/ Roll Out

Systems Sun Solaris, Windows (95/98/XP), Windows (2003/2K/NT) Server & workstations, Win ’95/98,

Novell Netware 4.0 & 3.11, Unix, Linux, AS/400

Servers/ Compaq Prosegnia 300, IBM 3500,5000 series servers, Compaq DL 560, HCL Infinity Servers

Workstations

GroupWare Lotus Notes 6.0/7.0

Antivirus Trend Micro NEAT Suite (Corporate Ed. 5.5), Office Scan 5.5 for Desktops, Server protect 5.5 for Servers

Languages Visual Basic, Visual FoxPro, FoxPro, C, C++, Visual C++, HTML, Java, Basic, Pascal, FORTRAN, COBOL

Databases Oracle (9i/8i/8/7), Micro soft SQL Server (2000/7.0), FoxPro, Visual FoxPro (6.0/3.0), Sybase 11,

Software MS Office (Excel, Access, Word, PowerPoint), Microsoft Project, Microsoft Visio, Microsoft Visual Studio including VSS, VID and FrontPage, TOAD

GUI Tools ASP, Java Script, VB Script, .NET, Oracle Form 3.0/4.5/6i, Report 2.5/6, SQL Plus, PL/SQL and Visual Basic 5.0, Visual FoxPro (6.0/ 3.0)

Tools Oracle 9iAS, Oracle Warehouse Builder & Discoverer, Business Object, Crystal Reports, MS-Project

DMS Implementation of Newgen Document Management system

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Education

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Post Graduate Diploma in Business Administration (MBA), Symbiosis, Pune (2009-2011)

Master of Computer Application (MCA), M.M.M.Engg. College, D D U University Gorakhpur, India (1988-1991)

Bachelor of Science (Non-medical), D D U University Gorakhpur, India (1986-1988)

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Personal Details

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Date of birth July 13, 1968

Marital status Married

Passport No Holding a valid passport (F0290727) ______

Professional Experience

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Since Sep’2010

Reliance Retail Ltd – Value Format, Navi Mumbai

Head-Information Technology & Business Process

The Accountabilities:

• Governing the activities of all IT functions of the Retail stores viz., infrastructure management, application development, SAP IS Retail and process improvement initiatives.

• IT & SLP Planning, Budgeting and roll out of the new stores.

• Functioning as Head of IT & process along with mySAP operations with maintenance & continuous enhancements as per business requirements across the Reliance Retail – Value Format.

• Interface with management team & process owners for business process analysis and map into IT roadmap

• Drive close collaboration with business, management team & Group IT team to ensure there is a smooth flow of information and appropriate knowledge with the internal customers to develop and implement IT solution which maximize gains and optimize costs.

• Ensure reliable and efficient delivery of services through sustainable and documented process.

• Plan, implement and monitor the implementation of budgets, systems and processes to ensure disciplined delivery process, focusing on flawless execution, operating within the approved budget across the portfolio of various development programs.

• Identifying processes to be IT enabled and detailed business process mapping with application like SAP - IS Retail, SD, MM, WMS, BIW, SAP CRM, Retalix (POS billing system) & Other web portals.

• Process wise system requirement; Identify hardware / software specifications.

• Business continuity planning and security Policy implementation.

• Ensure customer satisfaction and shorter turn-around-time, through metrics like SLAs, CSI etc.

Business Process:

• Optimizing the Business Processes.

• Defining & implementing the business processes of the stores & service center.

• Assisting the business team in improving the processes.

• Ensuring training of the entire team in the business on the process.

• Development of Business Process Manuals and Documentation.

• Undertaking the Audit.

• Interacting with other Business teams to ensure optimum linkage of processes.

• Benchmarking the process with best in the industry.

• Developing systems and processes to achieve ‘customer centricity’ as a key value across all levels of the organization.

Sep’2008-Aug’2010

Reliance Retail Ltd, Navi Mumbai

Head Operation - IT Application/ SAP IS Retail

The Accountabilities:

• Governing the activities of IT Application, Application development, SAP IS Retail, SAP CRM and process improvement initiatives.

• Functioning as Head of operation along with SAP IS Retail operations with maintenance & continuous enhancements as per business requirements across the Retail group.

• Supervised Application and SAP operation efficiently managed with defined SLA including stabilizing SAP operations of Post Go live.

• Secure commonality of the business processes, data & tools across geographies and drive implementation and ensure continuous improvements.

• Closely work with business team and drive implementation of projects.

• Manage service level contracts with service providers.

• Measure Customer Satisfaction Index and benchmark with others.

• Managed web based help desk system (eHelpdesk) and track all issues raised by store/ Category/ DC users. All issues are given a priority level & severity level.

• Managing the application rollout of new Retail stores like Mart, Super Fresh & Speciality from centrally.

• Published the weekly tracking reports of reported calls/ resolutions to senior management.

• Prepared the IT application process, end users manuals & Arrange to execute the user training.

• Assessment of User training with respect to SAP IS Retail & store system application.

Nov’2006-Aug’2008

Reliance Retail Ltd, Jaipur, Rajasthan

Application Head – Information Technology

The Accountabilities:

• Reporting to Head – IT Operation, Reliance Retail – Mumbai.

• Responsible for implementation of IT Infrastructure & Applications like SAP Is Retail, WMS, CRM, POS based application ( Retalix), enterprise portals for entire Rajasthan state (Store/ Distribution center, Collection center & entire cluster offices of state)

• Single point of contact for the Strategic Partners for ensuring all Managed Services related issues are resolved cost & time efficiently for Rajasthan State.

• Complete ownership & responsibility for Streamlined IT Operations & Maintenance.

• Managing Over all IT Applications & Infrastructure of Rajasthan state.

• Ensure systems are in place of providing timely support to state IT & users across commercial locations.

• Ensure queries / issues resolved for smooth functioning.

• Defect free deployment of the IT solutions to meet business needs after assessing user requirements.

• Assessment of User training with respect to information technology. Arrange to execute the user training.

• Ensure the ERP and other application systemscompliance guide line while implementing the solution and co-ordinate with Group IT function for the availability of resources like software license and its timely implementation.

• Had a merit of IT roll out of 40 stores (Fresh/ Super/ Mart & Specialty), 5 Distribution Centers & 20 Collection Centers across the Rajasthan state.

• Led a Team of 20 IT professional (IT Applications).

May’2003-Oct’2006

J. K. Tyre & Industries Limited, New Delhi

Manager - System

The Accountabilities:

• Managing SAP R/3 & applications of HO/ Regional/ Area/ Depot & plants.

• Developed a strong, responsive and empowered team in order to maintain a working environment that promotes excellence, encourages continuous personal development and provides opportunity to contribute in an atmosphere of teamwork and trust and is in line with Group practices.

• Planning project activities viz. scoping, estimation, tracking, change management, delivery management & post implementation support.

• Implementing project plans within preset budgets and deadlines. Monitoring offshore delivery management for technical deliverables of concurrent projects.

• Preparing business case and taking management approval for SAP R/3 implementation. Evaluating multiple ERP solution and finalizing SAP for corporate business solution covering all business operations.

• Prepared IT & ERP road map for five years covering all business functions.

Significant Highlights:

• Played a key role in SAP R/3 ECC 6.0 implementation (Project Preparation, Business Blueprint, Realization, Final Testing, Cutover migration strategy & Go-Live) covering Materials Management, Sales & Distribution, Finance & Costing and Business Information Warehouse.

• Led the team in implementing SAP SD functionality of Organisation structure, Order to cash, Pricing procedure, Third party process, Revenue account determination & Integration with MM & FI.

• Configured the MM functionality of P2P & integration with FI module

• Unit & Integrations testing for SD & MM Module

• Prepared the Process & user manuals.

• End user SAP R/3 support.

• Designed, developed and implemented following application package for local users before SAP R/3 implementation:

§ Financial Accounting System

§ Human Resource Management (Payroll, PF & Gratuity) System

§ SAS & TDS Systems

§ Income Tax System

§ MIS system

§ Customer Care System (Call Login System)

§ DSS Tool

• Developed and deployed Knowledge portal for various domain areas for internal skill development.

• Handled the Automation of Business process of the organization.

Mar’1998-Apr’2003

J. K. Tyre & Industries Limited, Gwalior, MP

Head (Tyre Division Office)– Information Technology

The Accountabilities:

• Administering complete IT functions of Regional/Area/ Depot & plants.

• Interacted with senior filed managers & business senior managers and assisted corporate GM IT to enhance/ stabilize the IT systems.