DEBRA L. BURK

47 Highland Dr. (806) 577-1393 Ransom Canyon, TX79366

A Leadership Professional with demonstrated accomplishments in process implementation and performance improvement on a diverse team. Industry recognized for strong communication skills, excellent interpersonal communication skills, improving process work flow and a drive for results. A team player focused on adding value to a company’s success. Expertise includes:

Proven Top Producer  Met or Exceeded Targets 11 of 11 years  French/Spanish Proficiency

Application Development  Relationship Builder  Account Management Expertise

ROADSHOW WARRIOR 2016-2017

Product Demonstrator-Working independently, traveled to the stores that the manufacturer set up, responsible for locating crate and pertinent literature shipped to the store, set up/tear down product display, while demonstrating the manufacturers’ products over a 10 – 18 day period in Costco and Sam’s Clubs for different companies. This position is responsible for sales, travel expenses, on time attendance in the stores and interacting with the stores’ customers during their shopping experience. Built and maintained relationships with prospects and existing customers.

  • Met weekly sales quotas.
  • Generate brand awareness and positive product impressions to increase sales.
  • Timely completion of all call reports, paperwork, and on-going personal training by required deadlines.

Sun-Star Electric, Inc, Lubbock, TX 2005-2015

Export Account Manager-Managed sales related efforts across multiple distribution channels, responsible for customer interactions with all non-English speaking customers worldwide,providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the organization.

  • Interacts with customers to establish ongoing value-added relationships, managing all aspects of customer relationships from quotation through payment of invoices
  • 5% new account acquisition quarterly.
  • Single point of contact for all technical escalations and customer consultations.
  • Receives sale calls, quotation requests, faxes, mail, EDI, email, and will-call orders, coordinate with outside sales, purchasing, billing, management, and warehouse customer issues, provides inventory and pricing information.
  • Arrange direct and/or hot shot deliveries to correct customer problems,shows initiative by identifying and analyzing problems and proposing acceptable solutions
  • Produce and negotiate customer quotations and proposals
  • Attend/Display at trade shows, attend client visits around the country

PrincetonChristianSchool, Lubbock, TX 1994-2005

Professional Educator – Upper, Middle and Elementary Grades

Managed classrooms of children, taught subjects all across the spectrum, developed excellent time management and relationship skills, as well as sharpened public speaking and organizational skills.

  • Responsible for presenting information in a concise and consistent format, integrating multiple learning modalities to encompass a large audience.
  • Responsible for making lesson plans, maintaining discipline and enforcing compliant behavior according to the institutions’ objectives.
  • Developed student extracurricular activities, led after school interest groups.
  • Improved skills through ongoing studies and training.

EDUCATION

ElementaryEducation/Foreign Language

MiamiDadeCollegeMiami, Florida

TECHNICAL SKILLS

Microsoft Office: Access, Word, Excel& Power Point

Professional written and verbal etiquette

Written and spoken proficiency in French and Spanish

PROFESSIONAL DEVELOPMENT/ASSOCIATIONS

Lubbock Chamber of Commerce – Chamber Ambassador

Toastmasters

Lubbock Women’s Club