421 Regent St., Kingston, ON, K7K 5R2

Mark Easter

421 Regent St., Kingston, ON, K7K 5R2

Phone: 613-532-1175, Email:

May-15th, 2013

To Whom It May Concern,

As you will see from my resume, after receiving a Diploma in Business-Human Resources at St. Lawrence College, I worked for largecompanies with a customer base of $ 5-6 million dollars in sales annually. I enjoy solving my customer’s problems and fulfilling their needs.I have reference letters attesting to my capabilities, dedication and the level of service I provide.

My two year Ontario College Diploma in Business Administration - Human Resources has helped me integrate theory with practice. I am a person who works very well independently but also thrive in a team environment. As my references will verify, I am a professional, dedicated and competent employee, who learns quickly, works well with others and gets the job done in diverse and challenging conditions.

I look forward to hearing from you with respect to my qualifications for this position. I can be contacted at 613-532-1175 or email graceland1@

Yours sincerely,

Mark S. Easter

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Skills Profile:

• Sales – 16 years
• New business – 16 years
• Display Building – 16 years
• Computers – 30 years
• Management - 5 years
• Inventory control - 6 years
• Purchasing - 5 years
• Forklift operator – Lansing 18’ ft. forks – 2 years

EDUCATION

Business - Human Resources Diploma
St. Lawrence College
Kingston, Ontario Canada

High School Diploma
LaSalle Secondary School
Kingston, Ontario Canada

LICENSES & TRAINING

Class G Ontariodriver’s license

Ontario Safety boating license

WHMIS & Occupational Health & Safety Training (ONLINE)

PROFESSIONAL WORK EXPERIENCE

2013 - Estimator/Sales–A&A Asphalt

As an estimator my work duties include estimating Asphalt paving jobs and selling home and business owners our services.I am responsible for writing up contracts and collecting downpayments. Future duties will include Health and safety officer between workers and management.

2008 - 2011 Eastern Ontario Territory Manager - Can-Save

As the Territory Manager for Eastern Ontario I was responsible for managing current accounts, relationship building and developing new business within my territory. I conducted regular sales calls and product training for store staff. Intel reports were submitted weekly with competitive information. I worked area trade shows when required and representing over 40 major manufacturers from Canada and the United States in the building materials industry. These included Jeld-Wen,Typar, Grace, Bakor, Lomanco, and Therma Tru to name a few. I made purchase recommendations to my customers on product lines to help grow their business while increasing their margins. Account sales $5-6 million annually.

2002 – 2008Eastern Ontario Sales Representative - Canroof Corp.
As the Rep for Eastern Ontario I was responsible for managing existing accounts as well as developing new business within the territory. Regular sales calls on distributors, retailers and contractors were also my responsibility. I kept my customers up to date with product information, manufacturing schedules and pricing. I was responsible for customer complaints such as defective material, warranty site reports and photographs for claims in the field. I was required to help my customers with major purchasing bookings to maintain profit margins over the course of the year. Training of store staff was required when new products lines were introduced or new hiring. Account sales $5.5 million annually. During IKO/CRC strike worked production Tar melt water pits for 6 weeks.

2001 – 2002 Computer Consultant/Manager - MDG Computers
As a computer consultant, I was responsible for conferring with my clients to discuss what their personal or Business needs were in building a custom built computer for them. In doing so we determined what their present and future needs might be with respect to their purchase. I was also responsible for billing for employee purchase plans with Major Hospitals and institutions in the area. I handled large cash and financial institution transactions. I was promoted to sales Manager responsible for sales training staff of 6 customer service complaints, purchasing and billing.

1994 – 2001 Account Representative - American Standard

As an Account Representative for American Standard, I was responsible for the execution of programs and promotions at both the Segment and Distributor level which focused on ensuring efficient operations as per the Company service mandate. To be more specific, the principal responsibilities would be: implementation of promotions and programs (both general and segment specific). I was the communication link for pricing, product, and policy changes and assisted in determining merchandising requirements to increase awareness and create demand .I relayed competitive information regarding price and products to management. Ensured displays at all levels were kept current, clean, correctly signed and properly presented. With assistance of the Management team, we worked on developing sales and profit targets. Regular calls on Segment and Distributor staff regarding operational issues. Execution of training programs at all levels.

1989 – 1991 Stores\Production - U.T.D.C. (Bombardier)

Military Truck Building Shipper/Receiver responsible for the initial setup and installation of stores. Set up Kan Ban system and assisted with purchasing requirements from distributors and manufacturers. I received, processed and recorded all invoices, processed requisition forms for assembly line parts and inputting of computer data for inventory control. Transferred to production for last year of employment. Responsible for line production of 10 ton military vehicles.

1987 – 1989 Store Manager - Kingston Plumbing Center
Store Manager Responsible for the supervision of staff(5) , work schedules , purchasing, store opening and closing, training ,hiring terminations , banking, and the solving of customer complaints .

1984 - 1987 Multiple Positions - Plumbing Mart
Sales Clerk / Driver, Direct sales to the public - over counter and showroom - handled blueprint estimates for new homes / renovations - inventory control - biweekly Toronto product pickups, purchasing from local wholesalers.

1980 - 1984Driver/Warehouse Manager - Warren Supply Plumbing & Heating
Duties were loading and off-loading trucks, deliveries and warehouse maintenance and counter sales. Promoted to Manager in January 1982 responsible for warehouse staff and driver’s (4), delivery schedules training, fleet maintenance, inventory control, work schedules, purchasing, and terminations.