4.11.2.9OFFICE OF HEADQUARTERS OPERATIONS
4.11.2.9.1MISSION. The Office of Headquarters Operations provides executive leadership and oversight for services and products necessary to support effective operations. This Headquartersoffice serves as the single focus on matters pertaining to the planning, execution, and evaluation of Headquarters institutional management activities.
4.11.2.9.2RESPONSIBILITIES. The Executive Director for Headquarters Operations is the Center Director for Headquarters and reports to the Associate Administrator for Institutions and Management and has the responsibility for:
a. Managing facilities and administrative services for Headquarters that include facilities planning and lease management, office space assignment and building alterations, building utilities services, conference room scheduling and audio-visual support, furniture acquisition, custodial services, administrative aircraft scheduling and usage reporting, records management, and management of the Headquarters Safety and Emergency Preparedness Programs.
b. Managing information technology (IT) and communications services that include desktop hardware and software acquisition, installation and management, applications software development,computer account administration,computer center management, computer training, IT security, Help Desk, mail operations, forms design, control and distribution, and telephone, graphics, photographic, and printing/duplication services.
c. Managing human resources management services for Headquarters that include recruitment, classification, and personnel action processing, compensation services, management of the awards and occupational health programs, labor and employee relations, leave and time and attendance program management, performance management, personnel ceiling control, and retirement services.
d. Managing equal opportunity (EO) and diversity management services for Headquarters that include the management of Alternative Dispute Resolution services and EO counseling/diversity training, services to individuals with disabilities, and management of Special Emphasis Programs.
e. Managing logistics and transportation services for Headquarters that include property management, supply and equipment receiving and inspection, furniture and equipment repair, warehousing services, shipment of material, and excess property acquisition and removal.
f. Managing procurement activities for Headquarters that include grants management and contract solicitation, negotiation, award management, and closeout.
g. Managing training and development services for Headquarters that includecareer counseling, supervisory and management development,employee skill training, and organizational development.
4.11.2.9.3LINE OF SUCCESSION. In the following order: Director for Human Resources Management and the Director, Information Technology and Communications.
Change 15…December 9, 2007