35 Hours Per Week (Plus Matchdays As Required)

JOB DESCRIPTION

Job Title:

Partnership Development Manager

Hours of Work:

35 hours per week (plus matchdays as required)

Department:

Partnerships

Location:

Goodison Park

Responsible to:

Head of Partnership

Responsible for:

Head of Partnership Sales

DBS Required:

Role Summary

To identify and secure new commercial partnerships for the Club.

Key Responsibilities

Partnership Sales

Work with the Head of Partnership Sales to identify, stimulate interest in and ultimately secure targeted commercial partnerships for the Club through hands-on business development activities.

Work with the Partnerships Delivery team to ensure that departmental plans are fully aligned.

Ensure a comprehensive and fluid handover process is conducted when new partnerships are handed to the Partnerships Delivery team to activate.

To manage the sales inventory in a way that ensures the Club generates maximum revenue for its key assets.

Maintain, build and maximise relationships with new and existing clients.

Develop and maintain a strong network of commercial agency and brand contacts, continually promoting Everton partnership opportunities accordingly.

Contribute to the renewal process of commercial clients’ contracts.

From time-to-time, engage in other sales activities that may involve areas such as stadium advertising and the commercialisation of pitch day activities.

Work with the Club’s legal and finance departments to secure and embed robust commercial agreements.

Continually upgrade partnership sales collateral, ensuring proposals and presentations accurately reflect the motivations of targeted brands.

Work with the Insights Manager to utilise commercially relevant information in order to provide Everton with a competitive sales advantage.

2. Marketing

To work closely with the Marketing team to develop appropriate marketing strategies that can be presented to potential partners.

Support the Marketing and Communications departments with the implementation of a commercial acquisition PR plan in order to raise awareness, credibility and interest in Everton:
Amongst high profile commercial brands
Within targeted geographic territories
Amongst domestic and global commercial agencies
Within targeted product categories

3. Administration

Responsible for managing and maintaining a strong sales pipeline in line with sales targets

Produce sales reports and industry insight reports from time-to-time to update key stakeholders on the departments’ activities.

Ensure sales proposals and contracts are filed effectively, keeping records up to date.

4. Match Day Responsibilities

To co-ordinate the attendance of new business prospects and host them at selected matches.

Liaise with partners, sponsors and new business opportunity contacts as required.

5. Other Responsibilities

Understand the commitments of the Club to the Premier League, Title Sponsors and Associate Partners and take these into consideration during the partner acquisition process.

Ensure you manage expectations of all stakeholders by communicating through meetings, verbal, written and email forms.

Maintain confidentiality in all dealings.

Maintain product/departmental knowledge on the full range of goods and services provided by the Club.

Advise appropriate management of any circumstances likely to cause delay, failure or loss of income as soon as detected.

Maintain knowledge of Company policies, procedures and processes.

Participate in departmental and wider Club meetings as required.

Take responsibility for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfill the role.

Encourage and promote the values of Everton Football Club and to comply with the required standards of conduct and so promote the Club within the community by acting with integrity and honesty.

Promote, adhere to and implement the Clubs Equality and Diversity Policy and to work consistently to embed equality and diversity within Club.

Ensure that all work is completed in a priority basis, and work meets a high degree of professionalism, quality and craftsmanship.

To attend training courses and external seminars and meetings as appropriate/required.

To be aware of current trends and best practice in your field of specialism.

To continually look for ways to develop and improve the service provision of the department.

PERSON SPECIFICATION

Skills & Abilities
Essential / Desirable

Excellent communicator, both written and verbal, who places high value on attention to detail

Highly Computer literate (with excellent abilities on Word, Excel and ideally Database knowledge and application)

Ability to create and maintain accurate / accessible and organised documentation

An ability to adapt quickly, be flexible in the face of change and solution orientated

Ability to remain calm under pressure

Ability to work independently and with internal and external teams

Excellent organisational and time management skills –with an ability to anticipate and prioritise diverse workload.

Ability to effectively manage customer & staff relationships, promptly respond to queries, ensure promises are keptand manage expectations

Experience of working with salesforce would be advantageous

Knowledge & Experience
Essential / Desirable

Demonstrable track record of sales success in a Business to Business environment.

Experience of managing accounts and relationships for multiple clients.

Experience of liaising with internal and external clients and stakeholders at a senior management level.

A good understanding of what it takes to maintain and develop the most productive client relationships.

Experience of working in the sports industry would be advantageous
Proven sales success while working from a rights holder or agency perspective

Experience in managing project’s campaigns, co-ordinating activities, organising events developing timetables and setting deadlines in order to achieve client objectives.

Personal Attributes
Essential / Desirable

Enthusiastic, motivated, creative and innovative

Good team player who can work equally well on own initiative

Sense of humour and strong sense of team spirit.

Willingness to embrace and manage change

Proactive “can-do” approach to work

Qualifications
Essential / Desirable

Degree level qualification.

GENERAL RESPONSIBILITIES

General Responsibilities

Employee Relations

To make suggestions to improve the working situation and contribute to positive employee relations within their area of work and Everton Football Club as a whole.
Health & Safety
To take reasonable care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
To comply with all aspects of the Everton Football Club Health and Safety Policy and Arrangements, to enable the Company to perform its civil and statutory obligations in relation to Health & Safety.

Customer Service

Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service.
Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations.

Self Development

To take responsibility for your own development and to help realize your own potential by undertaking any necessary internal or external training sessions in accordance with the Company’s Performance and Development Review Policy.
Team Work
Ensure effective communication within your work team and across the Company whilst actively offering support and guidance as necessary.

Equal Opportunities and Harassment

To cooperate with measures introduced to ensure there is equality of opportunity in employment. To ensure understanding, awareness and compliance with the Company’s Equal Opportunities Policies.
To ensure that the working environment is free of sexual and racial harassment and intimidation and any other form of harassment constituting unacceptable behaviour which is personally offensive.

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

All employees may be required to undertake any other duties as may be reasonably requested.