_____3.To Be Humble Is to Act As If Our Accomplishments Are Without Merit

Lesson 11 – Quiz

True/False

_____1.Using the company computer for personal business is a form of theft if the company expects employees to be on task with company business.

_____2.Sometimes the smart and ethical thing to do is to recognize our own weaknesses so that we can get the expert help we need.

_____3.To be humble is to act as if our accomplishments are without merit.

_____4.Everyone is the same. There are no superior people.

_____5.Arrogance is where we behave as though we think we are better than others.

_____6.Excessive pride is taking undeserved or deserved credit while failing to acknowledge help and gifts that made the achievement possible.

_____7.To be truly humble we must recognize both our strengths and weaknesses, and then live them honestly without pretending to have strengths we do not possess.

_____8.Superior people are exempt from the rules because the rules were made for average people.

_____9.Arrogance interferes with our effectiveness because people we deal with may fail to receive the message we intend and react instead to our overbearing and offensive attitude.

Multiple Choice

10.A front desk manager is trying to decide whether he or she should print 40 personal holiday letters on the company's printer. Place a check mark in the space in front of the following questions you think the manager should ask to analyze the decision option. (You may check more than one if necessary.)

_____ Will anyone find out it the manager prints personal letters at work?

_____ Who could be affected if anyone finds out?

_____ What is the cost to the company for printing the personal letters?

_____ Would the manager want his or her supervisor to know that he or she used the company printer to do his or her personal work?

_____ What could happen to the manager if his or her superior finds out?

_____ What could happen to the manager if his or her subordinates find out?

_____ Would the manager want his or her subordinates printing out their personal holiday letters?

For the following situation, use the form provided to enter the decision option, stakeholders, possible consequences of the decision, and the ethical principles violated by the decision. Use the back of the page if you need more space.

Situation: A hotel manager is on the Board of Directors of a local charity soup kitchen and decides to use the hotel's guest list for a mailing to request donations for the soup kitchen.

Ethics Analysis Form

Decision Option:

Stakeholders / Principles / Consequences