Lyn Cermak
2991 Cardassi Drive Phone: 407 383-9767
Ocoee, FL 34761 E-Mail:
SUMMARY - Account Executive – B2B Sales – Marketing – Sales Professional
Dynamic account executive with extensive experience in business to business relationships. Successful in multifunctional roles and in fast-paced, productive working environments. Consistently demonstrates a solid level of motivation and excellent work ethic. Skilled at listening to clients and taking action to satisfy their needs with first class service. Detail-oriented, strong analytical and problem solving capabilities. A commitment to excellence, dedicated and caring - all serve as key contributors to success.
PROFESSIONAL HIGHLIGHTS
· Top 10% in Sales for the U.S. 2004 – 2007
· Presented at the National Sales Meeting 2007 and 2008
· Numerous service star & all star awards, 1993 – 2007
· Built regional start-up office to over 150 employees
SKILLS
§ Computer Savvy§ Skilled in Marketing
§ Enthusiastic
§ Creative Thinking / § Solution Oriented
§ Independent
§ Great Phone Personality
§ Self-motivated / § Consultative Sales
§ Driven to Succeed
§ Positive Customer Interface
§ Research Skills
PROFESSIONAL EXPERIENCE
JP MORGAN CHASE, Orlando, Florida 1993 - present
National Account Executive / Assistant Vice President, 2003 – Present
· Doubled B2B customer base through strong relationship building & exceptional service
· Tripled sales volume from $35,000,000 to over $100,000,000
· Saved millions by leading the nation in new vendor closing process
Operations Supervisor / Assistant Vice President, 1998 – 2003
· Worked closely with top management to build regional office to over 150 employees
· Earned authority to make risk based decisions and exceptions to policy
· Multifunctional manager - developed several special projects
Senior Sales Assistant, 1997 – 1998
· Developed this new and untested position and streamlined job functions
· Recruited top performers and built a loyal team of sales assistants
· Improved customer service and staff morale by creating low cost motivational incentives
Sales Assistant, 1993 – 1997
· Recognized as the person to “get it done” with extraordinary service and availability
· Increased customer retention with superior problem solving skills
· Assisted with successful acquisition and expansion of new markets
EPIC, Orlando, Florida 1990 - 1993
Branch Manager
· Start up - established Orlando branch office
· Coordinated and created successful advertising and marketing concepts
· Responsible for all aspects of daily operations
Previous Experience: Dental Assistant in general dentistry and oral surgery