NZQA registered unit standard / 29619 version 1
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Title / Operate radio networks in an emergency communications centre
Level / 3 / Credits / 2
Purpose / People credited with this unit standard are able to: utilise radio networks in an emergency communications centre, and test and identify faults in an emergency communications centre radio network.
Classification / Community and Workplace Fire and Emergency ManagementEmergency Communications
Available grade / Achieved

Explanatory notes

1Assessment against this unit standard may take place under real or practical simulated conditions.

2References

Civil Defence Emergency Management Act 2002;

Fire Service Act 1975;

Forest and Rural Fires Act 1977;

Maritime Transport Act 1994;

Policing Act 2008;

Privacy Act 1993;

Radiocommunications Act 1989;

Health and Safety at Work Act 2015;

And any subsequent amendments to these references

3Definitions

Emergency – a time critical situation where life and/or property are at risk.

Emergency Communications Centre – a communications centre that acts as a first point of contact between the public and emergency services.

Emergency services – refers to New Zealand Police, New Zealand Fire Service, and ambulance services (St John and Wellington Free Ambulance).

Organisational requirements refer to strategies, policies, procedures, and requirements of the candidate’s emergency response service which are relevant to this standard that reflect best practice and current legislation.

4Other agencies may include but are not limited to – Civil Defence and Emergency Management, District Health Boards, territorial authorities, New Zealand Defence Force, New Zealand Transport Authority, Coastguard, Rescue Coordination Centre, search extrication teams, chemical biological nuclear response teams, specialist squads.

5All activities and evidence presented for outcomes and evidence requirements in this unit standard must be in accordance with organisational requirements.

Outcomes and evidence requirements

Outcome 1

Utilise radio networks in an emergency communications centre.

Evidence requirements

1.1Radio channels and frequencies are selected. Rangemay include but is not limited to – patching, activating and deactivating virtual talk groups (VTGs), linking, cross coupling.

1.2Radio codes, terminology, call signs, and abbreviations are used.

Range may include but is not limited to – K codes, 10 codes, R codes, phonetic alphabet.

1.3Correct protocols are used to transmit and receive messages.

Rangedigital, analogue.

1.4Radio contact is maintained.

Rangemust include but is not limited to – welfare checks, sitrep requirements.

1.5Radio network use is managed.

Rangeequitable access, operational prioritisation.

Outcome 2

Test and identify faults in an emergency communications centre radio network.

Evidence requirements

2.1Radio network is tested.

2.2Technical faults are identified and recorded, and action taken.

2.3Backup systems are utilised as required. .

Range may include but is not limited to – alternative frequencies, alternative networks, landlines, mobile phone, satellite phone.

Planned review date / 31 December 2020

Status information and last date for assessment for superseded versions

Process / Version / Date / Last Date for Assessment
Registration / 1 / 16 February 2017 / N/A
Consent and Moderation Requirements (CMR) reference / 0003

This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.

Please note

Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.

Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.

Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.

Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMRs). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.

Comments on this unit standard

Please contact The Skills Organisation you wish to suggest changes to the content of this unit standard.

The Skills Organisation
SSB Code 100401 / New Zealand Qualifications Authority 2019